Inplace fails win 10 1909 + SEE 11.3

I need a solution

I have run 1803 to 1903 with 11.3 installed without issue after turning pre-boot off for 3 logins, but now testing 1909 the upgrade is failing when going 1803 to 1909, on devices not running SEE 11.3 the upgrade goes fine.

is 1909 not supported for this yet? I see only 1903 listed in this link:

https://support.symantec.com/us/en/article.howto128509.html

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Error: “Error getting status – Cannot find license file”

To resolve this issue, run the following command from the command prompt. Ensure that the complete path of the MyFiles folder is specified:

lmstat -a -c “C:Program Files (x86)CitrixLicensingMyFiles”

Or

lmstat -a -c “C:Program FilesCitrixLicensingMyFiles”

Note: On 64-bit versions of Windows, there are two folders for application files. All 32-bit applications are installed in Program Files (x86) folder. All 64-bit applications are installed in the Program Files folder.

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ShareConnect Settings

ShareConnect offers a variety of account and security settings that you can customize from the ShareConnect Web App. These settings can be used to customize how remote sessions behave.

Note: If you are connecting to a File Server, these preferences are not available. If you are connecting to a Mac computer, not all features may be available.

To view and edit account-wide settings:

  1. These settings can only be configured by an Admin user
  2. Sign into ShareConnect
  3. Access the Settings menu under Manage Team Account.

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Available Settings

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To view and edit user-specific settings:

  1. Sign into ShareConnect and access your username in the upper left.
  2. Click the Settings link.
  3. The settings displayed in this menu reflect the account-wide settings configured by an Admin user.
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What's New for ShareConnect

Wondering when a certain feature was released or fixed? Check out our release history.

KEY – (Version) Build Number

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ShareConnect Windows

(4.7)

Fixes for network drive issues during host installation

Fix for incorrect preferences set after host installation

Fix for timeout when multiple users are signed into one machine

(4.6)

Support for screen capture during IT ticketing process

Improvements to About menu

Fix for desktop icon rearrangement

Fix for streaming communications failure error

(4.5) 4306

Added support for reporting authentication failures

Fix for connection issues

(4.4) 4269

Added support for connecting to a computer that has been booted into safe mode with networking

Fix for an issue with in-session features (File transfer, remote sound, remote printing) after switching users in-session

Fix for an issue with sessions dropping from the HTML5 viewer when no users had logged in

Fix for icons getting re-arranged after ending a session

(4.3) 4252

Additional changes to honor account policy settings set by administrators

(4.2) 4234

Added support for switching users in-session while connecting from the desktop app

Added support to view multiple monitors while connecting from the HTML5 Viewer

File transfer improvements – Drag and drop files from the viewer onto the file transfer window, rename, and delete files(4.1) 4159

Fix for app going unavailable after reboot

(4.1) 4131

Fix for app being unable to communicate with server

(4.1) 4102

Minor changes

(4.0) 4046

Added feature for clients to request help from ShareConnect user

(3.9) 3501

Fixed an issue with screen blanking and User Account Control dialogues

Fixed to ensure icons in the toolbar display properly when connecting from iOS

(3.8) 3467

Miscellaneous stability fixes

(3.7) 3416

Fix for an issue with Quickbooks and selective app access

(3.7) 3397

Fix for sessions not starting after entering credentials

(3.6) 3378

Fix for copy/paste between computers

Selective App access improvements for client computers

(3.5) 3313

Fix for an issue with file transfer

Fix for an issue causing high CPU usage

Updated messaging for client computer setup if download expires

(3.4) 3262

Speed improvements

Fix to allow ShareConnect to be installed from connectors page

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ShareConnect Desktop

(7.0) 1655

New File Transfer Dual-Pane Menu

Improvements to in-session app updates

Fixes for freezing and full-screen issues

(6.7)

Ability to send client download link directly from Desktop

Ability to search computers

Improvements to screenshot capturing in IT Ticket process

(6.6)

Floating Toolbar added to Full-Screen Mode

Monitor switching remapped to Alt+Arrow key shortcut

Fixes for host rename character errors

Fix for cursor display issues

(6.5) 1556

Fixes for connection issues

Fix for the app taking a long time to sign in

Tickets dialogue hidden if there are no open tickets

(6.4) 1545

New look and feel for many screens

Streamlined in-session toolbar

Multi-monitor navigation updated to use arrows (arrows can be clicked and dragged to new positions)

Added support for full screen both monitors (multiple monitors on the host may be viewed simultaneously using multiple monitors on the viewing computer)

(6.3) 1522

Several crash fixes

(6.2) 1517

Additional changes to honor account policy settings set by administrators

(6.1) 1486

Added support for switching users while in-session

File transfer improvements – Drag and drop files from the viewer onto the file transfer window, rename, and delete files

(6.0) 1427

Several crash fixes

Fix for screen blanking not honoring user preferences

Notification if a session has dropped because another user has connected to the host computer

Fix for a clipboard issue with Microsoft Excel formulas

Fix for an issue with automatic updates (Users on previous version v5.0 1391 need to update manually)

(v5.0) 1391

Added ability to report a problem

Added file transfer feature

Added copy/paste between computers

Added remote sound feature

Added ability to connect to a Mac host

Added grouping of computers by type

Reduced number of log files kept

Fix for display issues when custom sizing is active

Corrected information shown if another user is logged in

(4.0) 1284

Added support for remote printing

Added ability to view help requests

(3.1) 1121

Added support for multiple monitors

Miscellaneous speed improvements

Fix for shift and arrow keys not passing during remote sessions

(3.0) 1104

Added support for multiple simultaneous sessions

Miscellaneous bug fixes


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File Server Access


(2.4) 4065

Drag and drop files from the viewer onto the file transfer window, rename, and delete files when connecting from the Desktop App

(2.3 4060

Fix for app going unavailable after a reboot

(2.3) 4030

Miscellaneous speed improvements

Minor changes and bug fixes

(2.2) 4005

Fix so that only files and folders a user has explicit read permission to are visible

(2.1) 3328

Support for installation and setup over RDP

Miscellaneous bug fixes

Upload button is disabled for read only files


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ShareConnect Mac Host

(3.2) 2597

Additional changes to honor account policy settings set by administrators

(3.2 2583

Minor changes

(3.1) 2129

Notification added if other users need to log out before installing​

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How to Reboot/Start/Stop and Perform Other Tasks on NetScaler SDX Instance Using CLI

1. First we need to get the XenServer IP address in order to SSH into it. Go to the shell of the SVM and run networkconfig:

bash-2.05b# networkconfig

—————————————————————————-

NetScaler SDX initial network configuration.

This menu allows you to set and modify the initial IPv4 network addresses.

The current value is displayed in brackets ([]).

Selecting the listed number allows the address to be changed.

—————————————————————————-

1. Management Service Host Name [nssdx-mgmt]:

2. Management Service IPv4 address [10.25.141.65]:

3. XenServer IPv4 address [10.25.141.15]:

4. Netmask [255.255.255.0]:

5. Gateway IPv4 address [10.25.141.1]:

6. Default Interface [0/1]:

7. DNS IPv4 Address [8.8.8.8]:

8. Cancel and quit.

9. Save and quit.

On the GUI of the SDX, go to System > Network Configuration for the XenServer IP.

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2. After we get the XenServer IP, we SSH to it from the SVM shell by:

bash-2.05b# ssh 10.25.141.15

3. Once logged into the XenServer we need to get the uuid for the instance we want to perform the tasks on.

[root@netscaler-sdx ~]# xe vm-list

uuid ( RO) : 0a440743-8e5f-0cfa-b951-31ec5e295488

name-label ( RW): vijayn-11.0

power-state ( RO): running

4. With the uuid of the VM we could perform the following tasks:

[root@netscaler-sdx ~]# xe vm-

vm-assert-can-be-recovered

vm-compute-maximum-memory

vm-destroy ===== Destroy instance

vm-memory-dynamic-range-set

vm-param-list

vm-shutdown ===== Shutdown instance

vm-call-plugin

vm-compute-memory-overhead

vm-disk-add

vm-memory-limits-set

vm-param-remove

vm-snapshot

vm-cd-add

vm-copy

vm-disk-list

vm-memory-shadow-multiplier-set

vm-param-set

vm-snapshot-with-quiesce

vm-cd-eject

vm-copy-bios-strings

vm-disk-remove

vm-memory-static-range-set

vm-pause ===== Pause instance

vm-start ===== Start instance

vm-cd-insert

vm-crashdump-list

vm-export

vm-memory-target-set

vm-reboot ===== Reboot instance

vm-suspend ===== Suspend instance

vm-cd-list

vm-data-source-forget

vm-import

vm-migrate

vm-recover

vm-uninstall

vm-cd-remove

vm-data-source-list

vm-install

vm-param-add

vm-reset-powerstate ===== Reset Power State of instance (need to be used with –force)

vm-unpause ===== Unpause instance

vm-checkpoint

vm-data-source-query

vm-is-bios-customized

vm-param-clear

vm-resume ===== Resume instance from suspend state

vm-vcpu-hotplug

vm-clone

vm-data-source-record

vm-list ===== List instance IDs

vm-param-get

vm-retrieve-wlb-recommendations

vm-vif-list

The commands need to be configured by: xe command VM=<UUID>

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Export ShareFile Legal Data

All contacts, tasks, or court deadlines within ShareFile Legal should be retrieved from the app, as they are not stored within the ShareFile account connected to the app like other files and attachments.

Export Deadlines to your Calendar

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You can export your court deadlines to your Google, ICAL, or Outlook calendar. To do so, sign into ShareFile Legal and access the Deadlines section of your account.

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Google Calendar Instructions

  • Go to Google Calendar and click the arrow next to “Other calendars”
  • Select Add by URL from the menu and paste the address generated

ICAL, Outlook or Other Instructions

Click Generate Link to create a link you can click – the link will automatically open the default calendar application on your computer.

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Retrieve Tasks

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You can export your tasks to your Google, ICAL, or Outlook calendar. To do so, sign into ShareFile Legal and access the Tasks section of your account.
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We recommend that you select Include All Tasks in the event that other users on your account do not retrieve their own.

Google Calendar Instructions

  • Go to Google Calendar and click the arrow next to “Other calendars”
  • Select Add by URL from the menu and paste the address generated above

ICAL, Outlook or Other Instructions

Click Generate Link to create a link you can click – the link will automatically open the default calendar application on your computer.


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Retrieve Legal Contacts

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Contacts are not stored in a centralized location for export – we recommend accessing the Contacts section of your ShareFile Legal account and retrieving all important Contact information.
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Does “Blocked” Attack Indicate System Infection?

I need a solution

We use the Cloud version of Symantec Endpoint Protection (Small Business Edition) on several servers running Windows Server 2012 R2 Essentials as the server OS.  On a couple of the servers, we continue to receive warning alerts from SEP that state “System Infected” under the “Attack Signature” column.  Yet all of the intrusions have a status of “Blocked” on the same report.  Does this mean that the servers are actually infected or that the attempted intrusions were blocked and therefore are not on the server at all?

Should we run a stronger tool like SymDiag on these servers?

I find the terminology here rather confusing and inconsistent.  Any assistance you can offer will be greatly appreciated.  I’m not sure if there is something to worry about here or not.

John

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