Unable to Wrap a 3rd Party/public store Application – Error: “This is a public store application”

Wrapping of the any public store application is not supported since it is already presigned for the public store use and are non mdx-compatible.. Also, if you acquire the application using a third party extractor or any other source it is also not supported .

If you want to wrap the application you will have to request the developer of the application for unsigned apk and ipa for wrapping. This unsigned application can be used for wrapping .

Or you can publish the application as a public store application(without wrapping) by browsing the same under application tab as public store app.

In order to verify whether the application to be wrapped is MDX COMPATIBLE or not, we need to check the crypt id for the apk/ipa file.

If the crypt id is “1” (as highlighted in snippet below) then we cannot wrap the application, which means the application is already signed by Apple / Google and uploaded on the public app store.

Hence any third party application which is required to be wrapped with Citrix MDX toolkit , one need to get it as a raw application from application vendor and not be side downloaded from public store.

User-added image

Below are the steps to check the crypt id and to confirm if IPA was configured to Apple store deployment

1) Rename IPA file to ZIP and unzip

2) Right click on file contained within and click on “Show Package Contents”

3) Find main binary name, it should have the same name as the package, and no extension. Copy it to somewhere else.

4) Run the following command from MAC terminal

> otool –l AppBinary | grep crypt

5) If there is a “cryptid” field displayed and its value contains non-zero, the binary has DRM applied. This means it was configured for apple store deployment

Example:

bash-3.2# otool -l <appBinary>|grep crypt

cryptoff 8192

cryptsize 245760

cryptid 0

cryptoff 8192

cryptsize 245760

cryptid 0

Here the crypt id is “0” which means this app is not for AppStore

More details can be found in: https://www.citrix.com/blogs/2013/12/09/mobile-mdx-apps-wrapping-issues/

NOTE: We need a Mac Machine with X-code installed (as it contains the otool package) or otool package need to installed seperately.

Related:

  • No Related Posts

Creating Installation Package for Linux-Clients

I need a solution

Hey Guys

I just started testing / working with Symantec Endpoint Protection Version 14.2.1. I’d like to install a Linux Client, but I can’t really figure out how. Regarding to some tutorials you should create an installation package manually, but I’m not able to find the default Package-Path to create a new Package (I already searched my drive for *.info and *.zip Files, but I can’t find the default files).

Can you guys explain to me what I exactly have to do to create a linux installation package?

Thanks for your help.

Kind regards

Gabe

0

Related:

  • No Related Posts

I am unable to see agent installation options in CWP console

I need a solution

Hi All,

I have setup connection with between Cloud workload protection and AWS s3, but for the next step to install agent , I am unable to find agent installation package in neither in settings/Downlods nor in Instances and Software Services > Instances/Install Agent options.

Please help me with steps to install agent. My download page in CWP console is showing as the attcahed screenshot, no option to download agent.

0

Related:

  • No Related Posts

Cannot create redistributable Windows installation package

I need a solution

Our desktop guy was setting up a new laptop for a user and received the following error with the latest package release. The laptop is a new HP running Windows 10 with Windows updates applied and on the clients domain. Logging in as either the user with admin rights or the domain admin produced the same error. We have 15 licenses available so it was not a license issue. We ended up using a package that was a month old and were able to install Symantec Cloud. We then ran live update to update the agent. Any ideas as to what may have caused this and possibly a fix moving forward would be appreciated. We get these setups on a regular basis and this is the first one we had this particular issue with. 

“You cannot create redistributable Windows installation package because your subscription does not entitle you for the same”

0

Related:

  • No Related Posts

Policy and Managed Software Delivery

I need a solution

Up until now, we hvae not worked with a software policy or managed software delivery.

In going through the process for each, they appear to be the same to me- both use a software package to install and  remediate if not found on the client pc.  Is there a difference between the two?

Is one more appropriate for a software delivery, installation and remediation than the other?

0

Related:

  • No Related Posts

Altiris task delivery

I need a solution

After testing several Oracle installation packages, once successful, I deleted the assigned pcs from the task/job.

However, the task/job is repeatedly sent to the pc again after I have removed (deleted) the task/job package(source files).  I have deleted from a few pc and each time the package comes back to them. The content is sent, but not installed. How do I stop having the source files being resent?

0

Related:

  • No Related Posts

Client Installation for Linux

I need a solution

I have downloaded the SEP 14.2 trialware to install on our integration and test system, however I am unable to find the Linux client installation package, most of the clients are CentOS.  Is it possible that I can be provided with the software?  Both auto-compile and manual compile (if they are different) thanks.

I tried the online chat for support, they sent me here. 🙂

0

Related:

  • No Related Posts