How to Change the ‘compadmin’ User Password on Isilon SmartLock Compliance Mode Clusters[1]

Article Number: 487155 Article Version: 4 Article Type: How To



Isilon SmartLock,Isilon SmartLock 7.0,Isilon OneFS,Isilon OneFS 7.2,Isilon OneFS 7.1,Isilon OneFS 7.0,Isilon OneFS 8.0

To change the password for the ‘compadmin’ user on compliant mode clusters, there are three options.

Option 1: passwd

To change the password for the ‘compadmin’ user, issue the following command:
$ passwd
Follow the prompts to change the password. For additional information regarding the ‘passwd’ command, run: $ man passwd

In the event that this returns an error, try option 2.

Option 2: ‘isi auth’
To change the password for the ‘compadmin’ user without using ‘passwd’, issue the one of the following commands:
OneFS 7.2.x and Earlier:

$ isi auth modify user –user=compadmin –password=<password>

OneFS 8.x and Later:

$ isi auth users modify compadmin –pasword=<password>

This command should return no output. For additional information about the ‘isi auth’ command, please see the Isilon OneFS CLI Administration Guide relevant to your version of OneFS.

Note: It is important to be sure you are entering the password accurately when issuing this ‘isi auth’ command. Unlike ‘passwd’, this method does not ask to confirm your changes.
Option 3: Using the WebUI
To change the ‘compadmin’ password using the OneFS WebUI, follow these steps:

OneFS 7.2.x and Earlier:
  1. Log into the WebUI as ‘compadmin’
  2. Go to Access > Membership & Roles
  3. Click the ‘Users’ tab and choose ‘FILE:System’ from the ‘Select a provider’ drop-down menu.
  4. Click ‘View Details’ next to ‘compadmin’
  5. Click ‘Edit’ next to ‘Password’ and enter your desired password.
  6. Click ‘Save’
OneFS 8.x and Later:

  1. Log into the WebUI as ‘compadmin’
  2. Go to Access > Membership & Roles
  3. Click the ‘Users’ tab and choose ‘FILE:System’ from the ‘Select a provider’ drop down menu.
  4. Click ‘View / Edit’ next to ‘compadmin’
  5. Click ‘Edit User’
  6. Enter your desired password in the ‘password’ field.
  7. You may have to choose a value from the ‘UNIX Shell’ drop-down menu. By default, OneFS uses /bin/zsh
  8. Click ‘Save’
For additional information about the Isilon WebUI, please see the Isilon OneFS Web User Interface Administration Guide relevant to your version of OneFS.

Note: It is important to be sure you are entering the password accurately when issuing this method. The WebUI does not ask to confirm your changes.

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How to Change the ‘compadmin’ User Password on Isilon SmartLock Compliance Mode Clusters

Article Number: 487155 Article Version: 4 Article Type: How To



Isilon SmartLock,Isilon SmartLock 7.0,Isilon OneFS,Isilon OneFS 7.2,Isilon OneFS 7.1,Isilon OneFS 7.0,Isilon OneFS 8.0

To change the password for the ‘compadmin’ user on compliant mode clusters, there are three options.

Option 1: passwd

To change the password for the ‘compadmin’ user, issue the following command:
$ passwd
Follow the prompts to change the password. For additional information regarding the ‘passwd’ command, run: $ man passwd

In the event that this returns an error, try option 2.

Option 2: ‘isi auth’
To change the password for the ‘compadmin’ user without using ‘passwd’, issue the one of the following commands:
OneFS 7.2.x and Earlier:

$ isi auth modify user –user=compadmin –password=<password>

OneFS 8.x and Later:

$ isi auth users modify compadmin –pasword=<password>

This command should return no output. For additional information about the ‘isi auth’ command, please see the Isilon OneFS CLI Administration Guide relevant to your version of OneFS.

Note: It is important to be sure you are entering the password accurately when issuing this ‘isi auth’ command. Unlike ‘passwd’, this method does not ask to confirm your changes.
Option 3: Using the WebUI
To change the ‘compadmin’ password using the OneFS WebUI, follow these steps:

OneFS 7.2.x and Earlier:
  1. Log into the WebUI as ‘compadmin’
  2. Go to Access > Membership & Roles
  3. Click the ‘Users’ tab and choose ‘FILE:System’ from the ‘Select a provider’ drop-down menu.
  4. Click ‘View Details’ next to ‘compadmin’
  5. Click ‘Edit’ next to ‘Password’ and enter your desired password.
  6. Click ‘Save’
OneFS 8.x and Later:

  1. Log into the WebUI as ‘compadmin’
  2. Go to Access > Membership & Roles
  3. Click the ‘Users’ tab and choose ‘FILE:System’ from the ‘Select a provider’ drop down menu.
  4. Click ‘View / Edit’ next to ‘compadmin’
  5. Click ‘Edit User’
  6. Enter your desired password in the ‘password’ field.
  7. You may have to choose a value from the ‘UNIX Shell’ drop-down menu. By default, OneFS uses /bin/zsh
  8. Click ‘Save’
For additional information about the Isilon WebUI, please see the Isilon OneFS Web User Interface Administration Guide relevant to your version of OneFS.

Note: It is important to be sure you are entering the password accurately when issuing this method. The WebUI does not ask to confirm your changes.

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VIPR Controller 3.0: ViPR Backup Fails to Upload to the FTP Server “Error 30006: Error occurred while retrieving object Upload status”[1]

Article Number: 493163 Article Version: 3 Article Type: Break Fix



ViPR Controller Controller 3.0,ViPR Controller Controller 2.4 SP1,ViPR Controller Controller 3.5

Reviewed the ViPR Logs and verified the following error below from the Portsvc.log:

Error from Portsvc.log:

<?xml version=”1.0″ encoding=”UTF-8″ standalone=”yes”?><error><code>30006</code><description>Error occurred while retrieving object</description><details>Error occurred while retrieving object Upload status</details><retryable>false</retryable></error>

vipr1 XXXX-XXXX.XXXX.XXXX.com portalsvc 2016-11-12 18:20:33,213 [play-thread-6] ERROR ExceptionOnErrorFilter.java (line 53) Error 30006: Error occurred while retrieving object Upload status

Internal Server Error (500) for request GET /backup/itemsjson?ids=EMC-Backup-1-3.0,EMC-Backup2-1-3.0-2016,EMC-Backup-1-3.0-testbackup,EMCLAB4-Backup-5-3.0,EMCProductio-Backup-1.3.4,EMC-Customer-Backup-1-5,viprEMC-Backup-9-3.0

Execution exception

ServiceErrorException occured : Error 30006: Error occurred while retrieving object Upload status

play.exceptions.JavaExecutionException: Error 30006: Error occurred while retrieving object Upload status

at play.mvc.ActionInvoker.invoke(ActionInvoker.java:228)

at Invocation.HTTP Request(Play!)

Caused by: com.emc.vipr.client.exceptions.ServiceErrorException: Error 30006: Error occurred while retrieving object Upload status

at com.emc.vipr.client.impl.jersey.ExceptionOnErrorFilter.handle(ExceptionOnErrorFilter.java:41)

at com.emc.vipr.client.impl.jersey.ProxyTokenFilter.handle(ProxyTokenFilter.java:27)

at com.emc.vipr.client.impl.jersey.AuthTokenFilter.handle(AuthTokenFilter.java:34)

at com.sun.jersey.api.client.Client.handle(Client.java:648)

at com.sun.jersey.api.client.WebResource.handle(WebResource.java:680)

at com.sun.jersey.api.client.WebResource.access$200(WebResource.java:74)

at com.sun.jersey.api.client.WebResource$Builder.get(WebResource.java:507)

at com.emc.vipr.client.impl.RestClient.getURI(RestClient.java:229)

at com.emc.vipr.client.core.Backup.getBackup(Backup.java:33)

at util.BackupUtils.getBackup(BackupUtils.java:48)

at controllers.Backup.itemsJson(Backup.java:61)

at play.mvc.ActionInvoker.invokeWithContinuation(ActionInvoker.java:524)

at play.mvc.ActionInvoker.invoke(ActionInvoker.java:475)

at play.mvc.ActionInvoker.invokeControllerMethod(ActionInvoker.java:451)

at play.mvc.ActionInvoker.invokeControllerMethod(ActionInvoker.java:446)

at play.mvc.ActionInvoker.invoke(ActionInvoker.java:160)

… 1 more

When clicking Upload, the Upload Status shows refreshes and shows “Not Started”

CSH

The FTP User Account Password and Rights was changed.

Resolution:

1. Please have the FTP Admin verify the correct Username and password.

SSH into the ViPR andTest SFTP to the FTP Server:

Example: sftp vipr@emc.ftp.com

Enter the Password and verify connection.

2. Verify on the FTP side if the User has Rights to the Folder and Directory from the

FTP Server side.

This article has been promoted as HVC on DELL EMC Community Network (ECN): https://community.emc.com/docs/DOC-60074

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Can’t change Admin Passphrase after moving drive to new machine

I need a solution

I’ve got a 4 TB SSD that is encrypted with 10.4.2 (under Windows 10 as a secondary drive) with an Admin Passphrase of Password1 (which is also the passphrase of drive 0 too).  I’ve pulled the SSD from the original machine and put it in a 2nd machine (also under Windows 10 as a secondary drive).  The 2nd machine’s drive 0 Admin Passphrase is Password2.  The first machine no longer exists.  When Windows 10 boots on the 2nd machine, PGPTray prompts the password for drive 1, which I have to enter (Password1).  If it go into PGP Desktop, I can update the User password to Password2, but the Admin Passphrase remains at Password1.  If I add a new windows SSO user to both drive 0 and drive 1, I still get prompted for the Admin Passphrase on drive 1 (even though there is a SSO user present).

So how to I change the Admin Passphrase for drive 1 from Password1 to Password2, and get SSO to function with drive 1?  I know if I decrypt drive 1 (using Password1 as the Admin Passphrase), I can re-encrypt the drive with the new Admin Passphrase (Password2) and add the SSO user, but I don’t want to spend hours decrypting, then re-encrypting.

I’ve played around various switches on pgpwde.exe –change-passphrase, but I just don’t seem to be able to get the Admin Passphrase to change from Password1 to Password2.

Anyone have any ideas?

0

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