How to recall a message sent in Microsoft Outlook

Shocked stressed woman looking at laptop reading negative surprise online

Image: fizkes, Getty Images/iStockphoto

It’s inevitable. You send someone an email in Microsoft Outlook. And then you realize for one reason or another that the message has a mistake or that it shouldn’t have been sent at all. You can fix your error after the fact by recalling a message. Using the recall feature under the right conditions, your previous email is deleted without the recipient ever seeing it. You can also send a replacement message with the correct information.

SEE: How to add a drop-down list to an Excel cell (TechRepublic)

There are some requirements if the recall feature is to work properly. For your recalled message to be deleted, both you and the recipient must have a Microsoft 365 Business account or Microsoft Exchange email account in the same organization, meaning the same Exchange system on the backend. The email must have been delivered to the recipient’s mail server but it must not have been read yet.

However, even if you and the recipient use different email clients or backend systems, or you fail to recall the message before it’s been read, the recall feature can still serve a purpose. Though the initial email won’t be deleted, the recipient receives a follow-up message indicating that you want to recall the previous email. That tells them that your initial email is incorrect or invalid for some reason. You should then follow up your initial email and recall message with another email that contains the right information or corrects the initial one.

SEE: 50 time-saving tips to speed your work in Microsoft Office (free PDF) (TechRepublic)

How to recall a message in Microsoft Outlook

To try this, open Outlook. Start a new email and address it to the recipient. Send the email (Figure A).

Figure A

figure-a.jpgfigure-a.jpg

Now, let’s say you notice an error in your email and want to recall it. Open the email from your Sent Items folder. Select the Actions icon and click the option to Recall This Message (Figure B).

Figure B

figure-b.jpgfigure-b.jpg

The Recall This Message window offers two options. Choosing to “Delete unread copies of this message” tries to remove the message with no follow up. Choosing to “Delete unread copies and replace with a new message” gives you an opportunity to immediately send a follow-up message with the correct information. To learn if the recall succeeds, keep the box checked for “Tell me if recall succeeds or fails for each recipient.” Click OK (Figure C).

Figure C

figure-c.jpgfigure-c.jpg

If you chose the option to replace with a new message, a new email appears with the text from the original message so you can fix the problem and send the corrected version (Figure D).

Figure D

figure-d.jpgfigure-d.jpg

If you and the recipient use the same Microsoft 365 Business or Exchange backend environment, then the email should be deleted from the recipient’s inbox automatically. If so, you’ll receive an email indicating that the recall was successful for that particular user.

If you and the recipient use different email clients or backend mail services, the initial email remains in that person’s inbox. A follow-up email then arrives that tells the recipient that you would like to recall the message. You then have to rely on your recipient to ignore or delete the original message in favor of the corrected one (Figure E).

Figure E

figure-e.jpgfigure-e.jpg

For more information on the different recall scenarios, check out Microsoft’s support page on “Recall or replace an email message that you sent.”

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Top 6 Ways to Fix Cannot Expand Folder Error in Outlook

5. Create a New Outlook Profile

It is recommended that you follow point 4 above before moving on to create a new profile. Rename the folder that you can’t expand in Outlook. Right-click on the folder and select the Rename option to do so. Take a backup, if you must. If you have taken a backup on the server or in the cloud, delete the profile the below mentioned:

C:UsersUSERNAMEAppDataLocalMicrosoftOutloook

Of course, the Username above and the drive letter should be your corresponding user name and Windows installation drive. Reboot your computer.

Open Outlook and under the Files menu, click on Account Settings > Manage Profiles.

Click on Show Profiles.

Click on Add to begin creating a new profile.

You can now add email accounts to this newly created profile and check if you still get the Cannot expand folder error.

6. Repair PST and OST File

The Outlook email account data is stored in a .PST file if you are using IMAP or POP account. The same is stored in a .OST file if you are using Office 365 or Exchange account. Depending on the email account throwing the Cannot expand folder error in Outlook app, choose one method.

Repair OST File

Open Control Panel and go to User Account > Mail > Show Profiles. Select the profile you are having trouble with and click on Properties below. Now select Data Files in the pop-up that follows.

Select the email account data file and click on Open File Location.

A new window will open with a file name with .OST extension. Delete the file and reboot your computer. Launch Outlook and it will recreate the file automatically.

Repair PST File

The same steps won’t work for .PST file. Press Windows key+R to open the Run prompt. Enter the below file path in case of Office 2016, Office 2019, and Office 365.

C:Program Files (x86)Microsoft OfficerootOffice16

For Outlook 2013:

C:Program Files (x86)Microsoft OfficeOffice15

Double-click the SCANPST.EXE file, which will launch the Microsoft Outlook Inbox Repair experience. I wish there was a direct way of launching it.

Click on Browse on the pop-up that follows.

A new File Explorer window will open. You need to locate the .PST file here and when you find it, click on the Start button.

Select ‘Make a backup of scanned file before repairing’ option to create a backup in case something goes wrong.

Now click on Repair to begin the process.

Look Out

There are way too many versions of Outlook that Microsoft has released over the years. That makes troubleshooting a bit more difficult. However, we try our best to offer the best workable solutions. If you have found another way to solve the Cannot open folder error in the Outlook app, let us know in the comments below.

Next up:Using Microsoft Outlook on your smartphone? Here are 9 cool Outlook tips and tricks for Android and iOS.

Last updated on 29 Feb, 2020
Read NextTop 9 Outlook Email Tips and Tricks for iOS and AndroidAlso See#email #Microsoft

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The term spam pre-dates e-mail.

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Gaurav Bidasaria

Gaurav is a tech enthusiast who loves talking about new gadgets and innovations. He dropped out of CA because he found the work life boring and monotonous! He recently started working out but mostly, you will find him on the couch either Netflix-ing or gaming.

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    Save Outlook: Five Ways to Recover Email from Error 0x8004010F

    Email services with a bright design and many new features appear almost every day. However, none of them could replace Outlook or at least compete with it. You can only come to terms with this. The secret to the popularity of the service is that it is part of the Microsoft Office suite, intuitive and straightforward. Besides, only Outlook allows you to take full advantage of the many features of Microsoft Exchange Server.

    Of course, Outlook is not only mail but also a diary, calendar, notes, and messages. Almost all human life is stored in one encrypted file. Therefore, it’s not very good if, when you try to enter the mail client, such a message pops up: 0x8004010F: Outlook data file cannot be accessed.

    No panic! We will try to find out what happened to the mail. Most likely, it’s not too late to save it.

    Save Outlook: Five Ways to Recover Email from Error 0x8004010F 09 | TweakTown.com

    Spoiler: I’m not particularly eager to look in the answers, but if someone is in a hurry, the Recovery Toolbox for Outlook which is very useful in such situations, saved me.

    Returning the Outlook File

    The appearance of the 0x8004010F error means that the Outlook file that stores all the mail is damaged or lost. Gone with the spring wind? It doesn’t matter what happened. You can quickly recover lost mailings if you use a server with IMAP protocol support (Exchange Server, Office365, Gmail, Mail.ru, and the like).

    How does it work? The server automatically saves a copy of the file stored on the hard disk; therefore, at any time, we can access the lost data. To do this, you need to abandon the local file that has stopped responding and create a new one using the unique Outlook tool.

    Very similar to syncing local data with the cloud, right? Specialized knowledge for recovery is not needed, and the process itself consists of six easy steps-further details.

    Recovering an Outlook Account from a Remote Server

    • Start Outlook.
    • Go to Account settings.
    • Select the account you want to recover.
    • Select the Change folder.
    • Click the New Outlook Data File.
    • Confirm the changes with OK.

    If everything went well, you would get access to the lost mail. Exhale and go to check the mailing list. If not, then with a nasty sound this window will pop up:

    Save Outlook: Five Ways to Recover Email from Error 0x8004010F 08 | TweakTown.com

    This popup often happens. Try disabling any programs that could affect the recovery process and carry out the procedure from the very beginning. However, the chances of success tend to zero. Mail is not available on the remote server, which is possible, for example, if Outlook uses the POP3 protocol, and all mailings are stored in one local file.

    No need to worry. Even after recovery using the server failed, options remain. First, check the Windows settings; there is a chance that they cause the failure. You may not have permission to access the local Outlook file, and this will lead to an error. To configure access rights, do the following:

    1. Launch Windows Explorer.

    2. Select the desired PST file. If its location is unknown, you can find the file using the same explorer, for this, enter in the window: “*.pst” (without quotes).

    Save Outlook: Five Ways to Recover Email from Error 0x8004010F 01 | TweakTown.com

    3. Right-click on the file.

    4. Go to Properties.

    5. Uncheck the box next to Read Only.

    6. Click on the Security tab.

    Save Outlook: Five Ways to Recover Email from Error 0x8004010F 02 | TweakTown.com

    7. In the “Groups and Users” menu, you need to select the account under which you are logged in.

    8. Make sure that all permissions (except for Special Permissions) are checked.

    9. Confirm changes by clicking OK.

    Permissions configured, but file still unavailable? So, let’s move on. Unfortunately, there are not many options left. The only thing that remains after you tried to restore mail from the server and set the correct system settings is to restore from a backup or other backup mail, PC. Or you can try to repair the damaged file using special programs and services.

    Mail Recovery Using Microsoft Office Tools

    Please take care of backup in advance-restore mail and forget about the error with the code 0x8004010F: Outlook data file cannot be accessed for a long time. If there is no backup, then you need to look for a unique tool. The good news: one of the most popular PST file recovery software is already on your computer.

    We are talking about the Inbox Repair Tool, which comes with the office suite. The tool is easy to use and, importantly, completely free, you need to look for it here:

    • Outlook 2019/2016: C:Program Files (x86)Microsoft OfficerootOffice16
    • Outlook 2013: C:Program Files (x86)Microsoft OfficeOffice15
    • Outlook 2010: C:Program Files (x86)Microsoft OfficeOffice14

    Unfortunately, the free tool does not always work, but the Inbox Repair Tool does not take much time either. It makes sense first to try to solve the problem with its help. If it did not work out, we would look for other options, in any case, you need to return the email.

    Online Services

    The online recovery and conversion services for Outlook databases give good chances, but you have to pay for the pleasure. There are a large number of such sites, ones of the most popular: https://outlook.recoverytoolbox.com/online/

    The whole process takes five minutes to lose:

    • Select a file on your hard drive
    • Enter your email
    • Enter the verification code correctly
    • Pay for the service in one of the ways offered by the site

    If everything is done correctly, and it could not be otherwise, you will receive a link to the corrected file. The cost of the service usually does not exceed ten dollars for one file up to 1 GB in size. The only question is security.

    If you are not satisfied that someone unknown will get access to your personal data-bank card numbers, passwords from social networks, family photos-it is better to choose a method that is not related to sending mail to a remote server. For example, install a particular program.

    Recovery Toolbox for Outlook

    A convenient and inexpensive tool, you can download it from the link: https://outlook.recoverytoolbox.com/outlook-data-file-cannot-be-accessed.html The program does not require connection with third-party sites. Therefore there are no privacy problems when using Recovery Toolbox for Outlook. It’s easy with which to work. The developers made sure that you can proceed immediately after installation. Before you begin, it is recommended that you backup an important file.

    In such a simple way, you not only protect yourself from surprises, but you can also check the system. If a Windows error pops up during the copy process, you must format or change the hard drive, and then reinstall the system. To not have a disaster again, in the future, do not forget to backup the operating system. The backup will save you nerves and improve digestion.

    Bug the error 0x8004010F: Outlook data file cannot be accessed

    Recovery Toolbox for Outlook performs well in recovering Outlook accounts after error 8004010F. What do we have to do:

    1. Download and install the tool from the official website: https://outlook.recoverytoolbox.com/outlook-data-file-cannot-be-accessed.html

    2. Run the installed program.

    3. Find the file we need on disk.

    Save Outlook: Five Ways to Recover Email from Error 0x8004010F 03 | TweakTown.com

    4. Left-click on Recovery Mode.

    5. Select the folder with the Outlook files.

    6. Replace the damaged file with the corrected.

    Note! In the latest versions of Outlook, you can replace the file either by manually moving it to the Outlook folder or by using the program method, which needs to be done like this:

    1) Select the item File/Details

    2) Click Account Settings

    Save Outlook: Five Ways to Recover Email from Error 0x8004010F 05 | TweakTown.com

    3) Select Data Files

    4) Select a damaged file from the list

    5) Click Open file location…

    Save Outlook: Five Ways to Recover Email from Error 0x8004010F 06 | TweakTown.com

    That’s all. Next, we need to delete the old file, otherwise sooner or later, errors will pop up.

    Conclusion

    Now it remains only to test the work of Outlook. If everything is done according to the instructions, error 0x8004010F: Outlook data file cannot be accessed will not bother you for a long time. Otherwise, reread the article and try to figure out what exactly was done wrong. I hope this little setback did not stop you halfway.

    Remember that you can always contact Recovery Toolbox for Outlook support. Experienced specialists will help you. Of course, only if you use the licensed version of the program or pay for the work of the online service.

    On this, I say goodbye to you and wish you good luck.

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    Export ShareFile Legal Data

    All contacts, tasks, or court deadlines within ShareFile Legal should be retrieved from the app, as they are not stored within the ShareFile account connected to the app like other files and attachments.

    Export Deadlines to your Calendar

    User-added image

    You can export your court deadlines to your Google, ICAL, or Outlook calendar. To do so, sign into ShareFile Legal and access the Deadlines section of your account.

    User-added image
    User-added image

    Google Calendar Instructions

    • Go to Google Calendar and click the arrow next to “Other calendars”
    • Select Add by URL from the menu and paste the address generated

    ICAL, Outlook or Other Instructions

    Click Generate Link to create a link you can click – the link will automatically open the default calendar application on your computer.

    User-added image



    Retrieve Tasks

    User-added image
    You can export your tasks to your Google, ICAL, or Outlook calendar. To do so, sign into ShareFile Legal and access the Tasks section of your account.
    User-added image

    We recommend that you select Include All Tasks in the event that other users on your account do not retrieve their own.

    Google Calendar Instructions

    • Go to Google Calendar and click the arrow next to “Other calendars”
    • Select Add by URL from the menu and paste the address generated above

    ICAL, Outlook or Other Instructions

    Click Generate Link to create a link you can click – the link will automatically open the default calendar application on your computer.


    User-added image

    Retrieve Legal Contacts

    User-added image
    Contacts are not stored in a centralized location for export – we recommend accessing the Contacts section of your ShareFile Legal account and retrieving all important Contact information.
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    How To Fix Outlook Error 0x8004010F With RecoveryToolBox

    There are many possibilities. For example, if your mailbox does not use a remote server, then it is stored locally using the POP3 protocol. All copies are removed from the server immediately after the data reception. We now need a new plan. Fortunately, we do have one. we will not abandon you.

    To begin, let’s check. It is too early to panic. The issue relates to some incorrect Windows parameters. For example, it could be the access rights to Outlook files? We need to do the following:

    1. Choose the file in the Windows Explorer. If you do not know where it is stored, search in the Explorer, look for a file of .PST format
    2. Right-click on the detected file.
    3. Choose Properties.
    4. Do you see the Read Only checkbox? If yes, remove it.
    5. Go to the Security tab
    6. Select a user, logged in to the system, and check their permissions: need to allow all operations with the file.
    7. Click ОК, to confirm the changes.

    The permissions seem to be correct, but the issue is not resolved? The pickings are slim here, regardless of a significant number of Google links that are related to the problem: 0x8004010F: Outlook data file cannot be accessed.

    It is either an email backup or third-party services of data recovery, nothing more. Do you have a backup? Great! No need to read the rest of this text, restore, no other issues. If you do not have a backup, there is no need to panic. Not all is lost.

    Outlook Data Recovery

    Outlook has its own data recovery solution. It is named Inbox Repair Tool. The software is not complicated. Nothing matters more than it is free. It is already installed on your PC and can be found in the folders of Microsoft Office:

    • Outlook 2019: C:Program Files (x86)Microsoft OfficerootOffice16
    • Outlook 2016: C:Program Files (x86)Microsoft OfficerootOffice16
    • Outlook 2013: C:Program Files (x86)Microsoft OfficeOffice15
    • Outlook 2010: C:Program Files (x86)Microsoft OfficeOffice14
    • Outlook 2007: C:Program Files (x86)Microsoft OfficeOffice12

    Try to resolve the issue using Inbox Repair Tool. In most cases, it is enough to fix the issue, saving you time and money. Unfortunately, it does not always help. If this is the case, read more. There is no way out; we cannot survive without email and therefore need to solve the issue at all costs.

    For real, there are several data recovery services; for example, this one: https://outlook.recoverytoolbox.com/online/#/. On the webpage, you need to provide the correct path to a damaged file of PST or OST format on the local HDD. After this, do the following:

    1. Provide your email address
    2. Enter CAPTCHA
    3. Finally, pay for a session of data recovery

    If you did it correctly (you probably did, it is not that complicated), download a recovered file during the last stage.

    Now there is the matter of price and confidentiality. You can upload a damaged file on the remote server and ask for it to be fixed. It is inexpensive — it costs $10 for a file not larger than 1 Gb.

    However, it could be dangerous. It is not usually likely that your personal correspondence would interest someone. But who knows? Think, do you have bank emails, credentials for your own space, photos of credit cards in your mailbox?

    If you are not sure — do not do it. It is not necessary to upload your email to a remote server. There are other options.

    For Example, the Following Tool:Recovery Toolbox for Outlook (https://outlook.recoverytoolbox.com)

    First of all, noted the safety of the application. We could not find anyone claiming the theft of personal information by this service. Recovery Toolbox for Outlook is a small program installed on the computer.

    It does not establish connections to any external sites. Typically, it is more accessible than you may think. Developers understand that users read instructions after the damage is done. So, there is nothing to harm here, open it, and launch.

    Before you launch the Recovery Toolbox, it makes sense to copy a PST file from Microsoft Outlook to another disk as a backup. Yes, when analyzing data, Recovery Toolbox for Outlook does not change the input file.

    However, by making a copy of the PST file, we kill two birds with one stone. Firstly, a spare copy of a business-critical Outlook file will not be necessary. Secondly, we check the integrity of the HDD.

    Wasn’t that easy? If an attempt of PST file copying causes a Windows error, please accept my sincere condolences. The issue is worse than expected. We need to recover the whole system, which is an entirely different story.

    By the way, for the future, remember it is much easier to prevent an issue than to fix its consequences. The most important thing is to do a regular backup of all data, which helps to save your money and mental health.

    How to fix the issue: 0x8004010F: Outlook data file cannot be accessed

    To correct the following issue 8004010F when using POP3/SMTP accounts in Microsoft Outlook, do the following:

    1. Download, install and start Recovery Toolbox for Outlook from the site: https://outlook.recoverytoolbox.com/
    2. Choose a damaged .PST file in the first window
    3. Choose RecoveryMode
    4. Choose a folder to save a recovered file
    5. Replace the damaged PST file by a recovered one

    Yes, in the very end, you should replace the corrupted file to a recovered one or merely add the recovered file to the list of data files in Outlook. For the following versions of Outlook: 2019, 2016, 2013, it is done as follows:

    1. Choose the menu item “File | Info.”
    2. Click the button “Account settings.”
    3. Choose “Account settings” in the popup menu.
      • Choose the “Data Files”
      • Choose a data file from the list below.
      • Click the following button “Open File Location.”

    In this case, do not forget to remove the old damaged file to avoid new issues in the future.

    Lastly, you can finally open Microsoft Outlook and keep on working with the email. If there are no issues with email sending and receiving, then you have done everything correctly. There only remains for me to be happy with you. Alternatively, try to reread the article and understand what went wrong.

    Google suggests a variety of solutions regarding this issue: 0x8004010F: Outlook data file cannot be accessed. But, if you have got confused, contact the support department tech.support@recoverytoolbox.com and describe, what’s up. Sure, it makes sense only if you have paid for the recovery or purchased Recovery Toolbox for Outlook.

    Good luck to everyone. We hope you will never encounter viruses and bad HDD sectors.

    Filed in Computers. Read more about Email, Outlook and Sponsored.

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    The connection to Microsoft Exchange is unavailable, Outlook must be online or connected

    Microsoft Outlook, at times, is known to give an error saying — The action cannot be completed. The connection to Microsoft Exchange is unavailable, Outlook must be online or connected to complete this action. In this post, we will show how you can fix this problem and get back it to working as usual.

    The connection to Microsoft Exchange is unavailable, Outlook must be online or connected to complete this action

    The connection to Microsoft Exchange is unavailable, Outlook must be online or connected to complete this action

    The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action

    There are two ways to fix tjis issue. First, create a new default profile. Second, Delete the default profile. Not many have multiple Outlook profiles is not always an option. So use the second method as follows:

    1. Delete Default Profile
    2. Create a New Outlook Profile
    3. Update or create your Outlook profile with RPC encryption
    4. Disable the encryption requirement on all CAS servers
    5. Deploy a Group Policy setting to update existing Outlook profiles with RPC encryption

    The first, three can be configured by the end-user, while the last two are only for Servers.

    1] Delete Default Profile

    Change Default Outlook Profile Windows 10

    • Launch Outlook, and then click on Info > Account settings dropdown > Manage Profile
    • It will open the Mail Setup window. Click on Show Profiles button.
    • Delete the default profile by clicking on the Remove button.
    • Restart Outlook.

    When you remove the profile, all offline cached content for its account will be removed. However, you can backup the OST profile to reuse it.

    When you relaunch Outlook, you will have to create a new profile, and then go through the setup process again.

    2] Create a New Outlook Profile

    Create New Outlook Profile Windows 10

    If you do not want to delete, you can create a new default profile. At the Mail Setup > Profiles section, you can click on the Add button, and then give a name to the profile. Next, you need to add the email accounts you want to add. Make sure to properly configure the email account, so the error doesn’t reappear. Also, make sure to set that as the default profile.

    3] Update or create your Outlook profile with RPC encryption

    create your Outlook profile with RPC encryption

    Most of the users have all email accounts under one single profile. One of the email accounts may be having trouble with that is running Microsoft Exchange Server 2010, Microsoft Exchange Server 2013, or Microsoft Exchange Server 2016. These are usually corporate accounts that haven’t been configured properly.

    1. Launch Outlook, and then click on Info > Account settings dropdown > Manage Profile
    2. Click on E-mail Accounts > select the email which is configured with Exchange Server, and then click on Change > More Settings
    3. In the Microsoft Exchange window, switch to Security tab
    4. Select Encrypt data between Microsoft Office Outlook and Microsoft Exchange.
    5. Click Ok and exit

    It should fix the issue if it were because of RPC encryption error.

    4] Disable the encryption requirement on all CAS servers

    This part is specifically for IT admins who can disable encryption requirements. Microsoft warns that it should be only used where you cannot immediately deploy the necessary RPC encryption settings on your Outlook clients. Run the following command in the Exchange Management Shell:

    Set-RpcClientAccess –Server <Exchange server name> –EncryptionRequired:$False

    You must run this cmdlet for all Client Access servers that are running Exchange Server 2010 or later version. Rerun this command for each Exchange server that has the Client Access Server role. Also, make sure to disable RPC encryption, which we talked about in the above step.

    However, make sure to enable it back again after deployment with changes to the RPC requirement on the Outlook.

    5] Deploy a Group Policy setting to update existing Outlook profiles with RPC encryption

    Enable RPC Encryption Policy Settings

    You can also change RPC settings on the server-side by using Group Policy. Navigate to User Configuration > Administrative Templates > Microsoft Office “Version number” > Account Settings > Exchange. Locate policy Enable RPC encryption and disable it.

    We hope these methods helped you to resolve Outlook connected issues with Microsoft Exchange.

    Avoid embarrassing mistakes: How to recall an email in Outlook

    Outlook Windows 10

    How to recall an email in Outlook

    Recalling an email in Outlook can save you from many awkward or embarrassing situations. Here’s how you can do that.

    1. Head to the Sent Items part of the Outlook app and double click the message that you want to recall.
    2. Navigate to the Message tab in the open window with the message.
    3. Head to the fourth group of options in the top menu bar under Move, and choose Recall this Message.
    4. Choose to delete the unread copy of the message on the server, or replace it with a new message.
    5. Press OK

    Applies to All Windows 10 Versions

    One of the most embarrassing things in life is replying to an email, and realizing you’ve replied to all, or sent out something to the recipient that wasn’t meant to see. Luckily, there is a way around this common problem. With the Outlook app as part of Office 365, you can easily recall an email — granted that you’re using a Microsoft Exchange account and the feature has been enabled by your IT department. In this guide, we’ll show you how you avoid mistakes and recall emails in Outlook.

    Steps to recall an email in Outlook

    The first step in recalling an email in Outlook is to head to the Sent Items part of the Outlook App. After that, you can double click the message that you want to recall. Then, you need to navigate to the Message tab in the open window with the message. You can then head to the fourth group of options in the top menu bar under Move, and choose Recall this Message.

    After following the steps above, a new window with the recall a message option should have appeared. From there, you’ll have two options, both of which will require you to press on OK afterward. You can either delete the unread copy of the message on the server, or you can replace it with a new message. The recipient might have already viewed the message, so deleting the unread copy might not always work. You can, however, select the option to receive a report on if the recall was successful.

    Speed is of the essence here, and you should always recall right as you realize your mistake. If all else fails, that’s where the second option comes in, allowing you to write an apology message so that the original (error) email does not get opened.

    Other ways to avoid having to recall messages

    Recalling messages might not always work, but there are some ways you can avoid getting into the situation. First off, you should always slow down and double-check where your emails are heading. You also can even these troubles by setting up an Outlook rule to delay emails. This ensures that your messages sent through Outlook will be delayed by a certain number of minutes, giving you a short period of time to recall messages if something were to go wrong.

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    Further reading: Email, Microsoft, Outlook

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    You don’t have permission to create an entry in this folder in Outlook [FIX]

    A large number of users have reported seeing the message You don’t have permission to create an entry in this folder when trying to change data inside their Microsoft Outlook software.

    The circumstances in which this happens are the following: two profiles using different Microsoft Outlook versions created two Microsoft Exchange Server accounts. A folder is created that can be seen by both users, but only one account has permissions to access it and change the information.

    This error is caused by Outlook not being able to delete the stored cache when switching between accounts on the same profile. Because the account without permission tried first to access the folder created earlier, that account has momentary ownership of the folder, so the user with permission will see the same message.

    In this article, we will explore the best troubleshooting methods to solve this issue. Read on to find out more.


    What to do if you don’t have permission to create an entry in Outlook folder?

    1. Clear the Outlook cacheOutlook Logo - you don't have permission to create an entry in this folderOutlook Logo - you don't have permission to create an entry in this folder

    1. Save your work and close the Outlook.
    2. Double-click on the Outlook executable file in order to open it again.
    3. This will clear the cache stored in Outlook.
    4. After the restart, make sure to try and access the folder created first with the account that has access to the resource. This will give that user full ownership of the created folder, so no error will appear.

    Looking for an Outlook alternative? Try one of these apps!



    2. Modify permission levels from admin accountLaptop on desk - YOu don't have permission to create an entry in this folderLaptop on desk - YOu don't have permission to create an entry in this folder

    1. Open Outlook and choose the folder you want to modify permissions to.
    2. Right-click on it and select Properties.
    3. Inside the newly opened window, select the Permissions tab.
    4. Select the user to which you want to give permission to from the list.
    5. Under the Permissions section of the same window -> click the button to activate the drop-down menu -> select permission level (owner, editor, author, etc.)
    6. Click the Apply button.
    7. Check to see if the issue persists.

    3. Uninstall and re-install Office 365

    1. Press Win+X keys -> select Apps and features.Apps and features win 10 - you don't have permission to create an entry in this folderApps and features win 10 - you don't have permission to create an entry in this folder
    2. Scroll through the programs list, select Office 365 -> click Uninstall.
    3. Wait for the process to complete.
    4. Go to the Office website -> Sign in.Office 365 website - You don't have permission to create an entry in this folderOffice 365 website - You don't have permission to create an entry in this folder
    5. Install Office 365 by following the on-screen instructions.

    You can also uninstall Office by using specialized uninstaller software such as Revo Uninstaller. By using this software, you’ll ensure that Office 365 is completely removed from your PC along with all of its files and registry entries.

    In this article, we explored some of the best methods to deal with the permission error in Microsoft Outlook, on Windows 10. Please make sure to follow the steps presented in this list in the order that they were written (from the least to the most complicated), to avoid any unnecessary issues.

    Please feel free to let us know if this guide helped you solve your issue, by using the comment section found below.

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    How to Enable App Interaction Between XenMobile Secure Mail and Microsoft Office Apps

    If you would like to sync Office 365 to Secure Mail application, make sure you have the below configuration in Secure Mail mdx policies along with the aforementioned mdx policies to enable the secure app interaction between Secure Mail and Office suite of apps.

    Example:

    Secure Mail Exchange server: outlook.office365.com

    Secure Mail User Domain: <enterprise office365 domain>

    User-added image
    Note: As Office is hosted in the cloud, you can have the App Network Access policy for Secure Mail set to Unrestricted.

    User-added image

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