Re: Repair corrupt .pst file in Outlook

If PST file doesn’t open in Outlook then try these methods to fix this problem:

1. Try to open Outlook in Safe mode.

2. Use Scanpst.exe free tool

3. Open Task Manager > Kill any instance of Outlook > Reboot computer

4. Go to Properties of PST file > Click on Unblock option > Open PST file in Outlook

5. For HKEY_CURRENT_USERSoftwareMicrosoftOffice<number>Outlook

(a) Add New / Expandable String Value

(b) Name = ForcePSTPath

(c) Value = <path to PST data folder> (e.g. P:MyDataOutlook )

6. Automated Tool

These 6 methods are very useful to repair corrupt .PST file in Outlook and also fix error “.pst file doesn’t open in Outlook”. Firstly try manual methods if it is not working then try automated tool. There are so many tools available online, I have mentioned few tools in this comment.


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ShareFile Quotas

Enable Account-Wide Quota

  1. Navigate Admin Settings > Advanced Preferences > File Settings > Storage Quota toselect the option to enable this feature and choose what you wish the account-wide default quota to be. This number must be a whole number and may not be smaller than 1 GB.
  2. Check the box for Prohibit users from exceeding storage limit if you want uploads to be disabled.
  3. Save changes.
At any point you may come back to this section to change the account’s default quota.
User-added image

Set a User’s Quota

While all employee user’s will automatically be set to the default account-wide quota, it is possible to specify a unique quota for a user.

  1. Navigate People > Manage Users to browse or search users and use the Manage icon to open their profile page.
  2. The user’s individual quota can be set in the File and Folder Management section. This number must be a whole number and may not be smaller than 1 GB.
User-added image

Checking your storage

Storage Used is indicated at the bottom of the Personal Folders and File Box sections of your account.

What happens when I reach my quota?

When you have reached 90% of your allotted storage quota, you will receive daily emails that you are nearing your quota limit. You will continue to receive daily emails until you lower your storage usage below 90% of your storage quota, or a ShareFile administrator raises your quota. If you have exceeded your quota, you will receive in-app notification when you log in to your ShareFile site warning that you have exceeded your allotted storage quota.

If the setting to prohibit users from exceeding storage limit is enabled by the administrator, users will also have uploads disabled on:

  1. Web
  2. Citrix Files for Windows 4.3 or later
  3. Citrix Files for Android 7.3 or later
  4. Citrix Files for Outlook 6.2 or later
  5. Citrix Files for Mac 4.3 or later
  6. Citrix Files for iOS 7.6 or later

Users over quota will be required to deleted access files until they are no longer over their storage limit, at which point their ability to upload will be restored.

Web Notifications

Users will be presented with a warning icon in the left navigation panel next to their Personal Folders and File Box. They will also be presented with a warning message when file uploads fail. Certain functions listed below that increase the user’s storage will also be unavailable in the interface.

User-added image
Citrix Files Notifications

Users will also be presented with a warning message when file uploads fail. Certain functions listed below that increase the user’s storage will also be unavailable in the interface.

User-added image

Mobile Notifications

When a file upload fails due to being over quota, those files will remain in their queue until below quota. The error message will be presented for each file in queue that failed to upload due to being over quota.

Unsupported Tools

The tools listed below will not prohibit upload functions and will allow users to exceed their storage quota. We recommend account administrators disable all unsupported tools listed below.

  • Desktop for Windows
  • Desktop for Mac
  • Sync
  • DriveMapper
  • ShareFile for Outlook
  • ShareFile for Gmail
  • Citrix Files for Gmail

Storage Not Counted Against Quota

  • Root-level shared folders – You may remove a user’s ability to create root-level shared folders in the user’s profile page under User Access > Files and Folder > Create root-level folders in Shared Folders.
  • Recycle bin

Upload Functions Disabled While Over Quota

  • File upload
  • Restore file
  • Copy file
  • Move file
  • Share a local file
  • Request a link
  • Create document, spreadsheet, and presentation

Uploads Permitted While Over Quota

  • Existing request a links
  • Connector shares
  • Encrypted email replies
  • Recurring auto-generated reports
  • Workflows & E-signatures
  • Co-editing file versions
  • Third-party API calls
  • Folder reassignment
  • Migration tool


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HOW TO: Ways to fix Outlook error ‘cannot open your default email folders’

Microsoft Outlook may be the most widely used email service around the globe, but users have come to accept the good with the very bad. Yes, Outlook offers an extensive and exclusive range of features as well as its friendly user experience. But there’s the flip side: User forums are filled with anger over errors that seem to have zero solutions. For this article, we will examine and hopefully resolve perhaps the most common Outlook error: “cannot open your default email folders.” This Outlook error mostly appears when you are trying to open your Outlook profile. It generally happens because of a corrupted OST file or the execution of Outlook in compatibility mode.

Why OST file corruption happens

OST files are the files that allow users to use Outlook while they are offline. It is actually a synchronized copied element of the accounts saved on your device that enables you to continue to use Outlook even when the program gets disconnected from MS Exchange Server.

These files can become corrupted because of various reasons. Some of the reasons are:

  • Deletion of any file or folder removed from Exchange folder.
  • Intrusion of any malware or virus.
  • Disruption in the file synchronization process due to sudden or abnormal shutdown failure.
  • Some internal discrepancies in Outlook causing abnormal Outlook termination.
  • Creation of some bad sectors in the hard drive where the OST file is stored.
  • Failure of any networking device that might disrupt the synchronizing process of the OST file.
  • Any changes in the internal structures of the OST file.
  • Installed plugins sometimes may damage Outlook performance, thus causing damage to the OST file.

Fixing OST file corruption

Here’s some ways to begin fixing the problem:

  1. Remove those profiles that are not being used from the address “Control Panel > Mail > Show profiles.”
  2. Create another copy of OST file.
  3. Even if the error doesn’t get resolved, create another new profile from while using Outlook Profile Helper or manually.

Outlook error caused by running in compatibility mode

Outlook Error
You might have witnessed these errors:

Cannot open your default email folders. Information store could not be opened,”


“Cannot start Microsoft Outlook. Cannot open the Outlook window. The server is not available. Contact your administrator if this condition persists.”


“Cannot display the folder. File access is denied. You do not have the permission required to access the file C:Usersusernamelocalsettingsapplication datamicrosoftoutlookoutlook.ost”

If you have enabled compatibility mode mistakenly, just disable it. If you haven’t, do not enable it for Outlook. Users typically enable it when they are required to run the troubleshoot compatibility wizard. Also, compatibility mode is not required for any version of Outlook on Vista or Windows 7 or any other Windows OS. This mode is also not needed for any application that is supported on any Windows OS or for recently released applications.

The user can switch off compatibility mode in a 64-bit operating system by following these easy steps:

  • Switch to the mentioned address “C:Program Files (x86)Microsoft OfficeOffice XXOutlook.exe”
  • Right-click on exe and then follow up by clicking on Properties then Compatibility tab.
  • Uncheck the checkbox called “Run this program in compatibility mode” box, thereafter click Apply and OK.

And in case, you are unable to place the Compatibility tab, follow the following steps:

  • Click on Startand search for Program Compatibility Troubleshooter.
  • Start Program Compatibility Troubleshooter; select Next option to proceed.
  • Select Outlook XX from the appeared list of programs. Following the steps of the Program Compatibility Troubleshooter.
  • Switch to the mentioned address “C:Program Files (x86)Microsoft OfficeOffice XXOutlook.exe”
  • Right-click on exe and then follow up by clicking on Properties then Compatibility tab.
  • Uncheck the checkbox called “Run this program in compatibility mode” box, thereafter click Apply and OK.

If this issue is experienced over an Exchange email account that is configured on your Outlook, you can diagnose the error by trying the following steps:

  1. If your program is executing along with a running Windows Server and/or over a firewall, then disable the firewall and then connect it with the server directly without any firewall.
  2. If this Outlook error gets resolved, then you will be required to reconfigure your firewall to allow Exchange to sync.
  3. And if the Outlook error still persists even after disabling the firewall, create a new mail profile from Outlook. You will also need to reconfigure your account.

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DLP Network Discover scan common errors

I need a solution

Hi guys

Does anyone know if there is a list of common errors and reasons/resolutions, i’m trying to put together a simple guide for the first line support team and can only find/document issues as I come across them myself, not really ideal.

What I have so far are:

Access is denied – Permissions error, scan does not have the correct credentials to access the file, or additional access controls exist on the file, or AD access may have been interrupted, (try to manually access the files using the DLP scan user to see why the download failed) 

Failed to Read – failed to read errors are generally related to files being locked and not available to be copied/downloaded

Failed to Download – often related to permissions errors (try to manually access the files using the DLP scan user to see why the download failed) 

No such mount exists – this is related to file reader restarts, when the file reader does not unmount the drive fully during the restart and then the scan cannot mount the drive to continue scanning.  This is a bug I have seen in the forums.

Exception occurred during initialization. Ensure that Microsoft Outlook is configured properly (.pst files). – Outlook needs to be installed on the server doing the scan to be able to read .pst files

Anyone had any more?



How to Restore Emails from OST file Outlook 2013?

MS Outlook 2013, like earlier Outlook versions, uses OST file to save a local replica of Exchange mailbox data. This file comes handy when user wishes to work on his mailbox even if Exchange isn’t available. But, it can’t be opened directly in Outlook if its parent account gets disconnected from Exchange. In such a case the OST file is called an ‘orphan’ file and extracting emails and other data from it can become a real pain.

Although Microsoft came up with the concept of using data files to save mailbox data locally in order to make backing up and archiving more convenient, OST and PST files have in some ways complicated mailbox management; and that holds especially true for OSTs. If you access an Exchange mailbox through Outlook, a local OST file is created to save a replica of mailbox data which the user can access and work with even if the mail server isn’t available. However, the basic nature of OST files makes managing mailbox data quite tricky for users.

The need to Restore mails from OST File

OST files have several shortcomings because of which, users often face the need to extract emails and other data stored within these files and save them in some other format:

  • OSTs cannot be transferred between different machines. If users need to access their mailbox data saved within OST files on another machine, it cannot be done directly through a simple copy-paste mechanism.
  • If the account that originally created an OST file gets deleted from the mail server, it cannot be opened directly from within Outlook.
  • In Outlook 2013 and 2016, data locally edited and saved within critical folders like Contacts, Calendars, Sent Items, etc. is not synced with the mail server and is thus not backed up there. In the event of damage to OST file, there’s no direct way to regain access to that local data since it doesn’t exist on the server.

Users who faced the need to extract OST file data because of any of the above-mentioned reasons make use of manual as well as automated ways to achieve it. For your reference, we’ve compiled a list of the most widely used and accepted techniques you can use to restore OST files if you’re sailing in the same boat.

Manual techniques to Restore OST files

In no specific order, these techniques can help you regain access to all your Exchange or other IMAP account data depending upon your exact problem scenario:

Scenario 1: If your Exchange account is intact but OST file gets corrupted

This is one of the most frequently encountered problems by Exchange users. OST files get damaged easily but if your Exchange profile is intact and you are in the habit of regularly syncing your local data with your server mailbox, regaining access to all your data should simply be a matter of manually creating a new OST file and downloading your mailbox data from the server again. Here are the steps:

  1. Quit all running instances of Outlook and open Control Panel
  2. Open the “Mail” option and in the ‘Mail Setup’ dialog box that opens, click on “Email Accounts”
  3. The next dialog that opens will display all your Outlook profiles / accounts. Here, click on the “Data Files” tab and choose the respective OST file from the list
  4. Now click on “Open File Location” to open the Windows Explorer window with the OST file’s location
  5. Close the ‘Account Settings’ and ‘Mail Setup’ windows
  6. In the Explorer window, create a copy (backup) of the OST file. Thereafter, right-click on it and click on “Delete”
  7. Start the Outlook application again to automatically create a new OST file for that account (doing so will download all the data from the Exchange server into the newly created OST file)

You should remember that if you’re using Outlook 2013 / 2016, only the data residing on the mail server will be downloaded into the new OST file. This will include your emails and the folders you have manually synced with the Exchange account. Any local data will not be downloaded since it doesn’t exist on the server. To get access to any such data you will need to convert the old OST to PST format and then open it directly within Outlook. You can either use the Outlook “Import & Export wizard” to convert OST to PST or take the help of reliable software Stellar OST to PST Converter to do so (skip to last section to discover how this product can help).

Scenario 2: If your Exchange account has been deleted or lost

If this happens, your “orphaned” OST file will most likely become useless since you won’t be able to open it directly unless you reconnect to Exchange and re-sync it. For this you will need a unique MAPI address to act as a bridge between Outlook and the Exchange server. However if this isn’t an option, the only way to access the data contained within the orphaned OST file is to convert it to PST format using Stellar OST to PST Converter. (Here you won’t have the option to use Outlook Import Export Wizard since you’ll need to open the OST file from within Outlook and without Exchange that won’t be possible).

Best Automated Solution to restore mails from OST file

If the manual technique doesn’t work or if you are dealing with an orphaned OST file, converting it to PST format is a task best handled by a professional product like Stellar OST to PST Converter. The advanced software is equipped with some very powerful algorithms that allow it to convert even the most severely damaged OST files to PST format files that can be used to access all mailbox contents including emails, attachments, contacts, calendars, notes, journals, etc. This software is your best bet if you wish to perform conversion of encrypted OST files or wish to extract only selected emails from within OST files and save them in MSG, EML, RTF, HTML, or PDF formats.

Final Thoughts…

So should a user completely shun the usage of OST files? Well obviously that isn’t an option since OST files are the Microsoft norm for saving Exchange data locally. What is needed is for users to stay aware of the techniques they can use to regain all their mailbox data if any disaster like virus infection or accidental deletion or severe corruption befalls their OST files. Converting OST files to PST format is the best way to salvage all the data stored within them and thus, having a product like Stellar OST to PST Converter handy goes a long way.


Convert .msg file to .pst format

I do not need a solution (just sharing information)

Easily convert .msg file to .pst format with this best MSG to PST Converter software which gives the 100% guarantee of complete conversion. The software comes up with friendly user interface so that technical or non-technical users can also use this utility. 

In this tool you get lots of advanced features:

  • Convert MSG file to PST format safely

  • Export MSG emails with attachments files

  • Unlimited MSG file migration in bulk

  • Store resultant PST file to the desired path

  • Migrate MSG to PST without corrupting the data

  • All windows operating system versions supportive

  • Move non-English text to PST always

  • Merge MSG file to a single PST file quickly



Solved : Errors have been detected in the file Outlook.pst

You can never really predict when something will go wrong with Outlook. The extremely user-friendly and efficient email client can easily get bogged down due to several reasons causing a complete halt to the mail send-receive operation. More often than not, the cause behind an ill-functioning Outlook application is a damaged PST file. Here in this article we will explain about the methods to solve the “error detected in Outlook PST file”.

As inconvenient as encountering an error like this is, what’s more unpleasant is the effect of such a happening. From a failed send-receive operation to an Outlook crash to complete mailbox inaccessibility, you could end up facing any depending upon how bad the situation is. And by “situation” here we mean damage in your Outlook PST file.

So why do PST files become corrupted?

There could be many reasons triggering PST file corruption:

  • Bad sectors on the hard drive on which the PST file is saved
  • Abrupt termination of Outlook
  • Virus infection in the file
  • Overload of data within a single PST
  • Botched system recovery operation

A quick look at the above causes is enough to understand that many of them are unpreventable. While a simple anti-virus update or procurement of a UPS may keep two triggers at bay, other unwanted situations might arise without any apparent doing of your own. That was probably why Microsoft decided to ship a default PST repair utility with its MS Office application suite.

ScanPST.exe and its usage

The Inbox Repair Utility or ScanPST.exe that Microsoft provides is a handy way to detect and fix minor damages and corruptions within Outlook PST files. This application is the simplest way to perform a basic recovery operation on PST files in order to revive a failing Outlook. Here’s how you can use this utility to fix a damaged PST:

1. Navigate to C:Program FilesMicrosoft OfficeOffice 12 and double-click on the file ScanPST.exe

2. Click on ‘Browse’ and select the PST file which is to be repaired

3. Click on ‘Start’ to instruct the tool to scan the file for damages. If any discrepancies are found, the tool will display a proper message indicating as much as well as a prompt to repair the file

4. Select the option to ‘Make a backup of scanned file before repairing’ and then click on ‘Repair’ button to fix the problems within the PST

5. When the operation completes, re-launch Outlook and verify if everything works as expected.

While this approach is extremely simple and of course free of cost, it suffers from a few limitations:

  • The tool needs you to know exactly where the damaged PST file is located. Some users might not be aware of it
  • It is a time-consuming process
  • ScanPST.exe cannot fix severe corruptions within PST files

A better approach

In order to overcome the limitations of ScanPST.exe and to make the repair operation much more efficient and easy, the usage of an advanced and sophisticated Outlook PST repair tool is recommended. Such a tool can not only simplify the process, it can ensure that your Outlook PST is rid of all problems in the most non-destructive way without causing any unintentional harm to the data contained within.

Among the wide variety of PST repair applications available online, the most reliable and proficient one is Stellar Phoenix Outlook PST Repair. This software is a competent and reliable way to rid a severely damaged PST file of errors and make Outlook function smoothly. The tool is backed by some very intricate algorithms that enable it to quickly scan corrupt PST files and repair them to restore all mailbox contents to a new blank PST in their original format. Additionally, the software comes with a ton of impressive features which make it a must-have for all Outlook users.


There can be multiple reasons for Outlook data file (PST) corruption which lead to Outlook crashing with the “error detected in Outlook PST file” message. While some underlying problems can be fixed by just upgrading your Outlook or antivirus version, others might need you to repair the damaged PST file with ScanPST.exe. But if that doesn’t work, without any hesitation you should entrust the job of accurately and safely repairing the file to Stellar Phoenix Outlook PST Repair software.


Download Free ScanPST.exe Alternative for Outlook PST File


Re: Can I convert OST to PST

Thought PDS OST to PST Converter Software you can smoothly repair damage OST File data and also recover single Multiple emails data items folders . It superbly convert OST File into PST File and multiple formats like as :- EML, HTML, MSG, MBOX and PDF with all emails properties ( to,cc,bcc time and date, )etc.This application gives you naming convention option to save your data such as :- “from + subject+ date, subject + date, from+ subject”. It provides split facility to recover large PST File up to 5 GB. It works on all outlook version from :- 97 to 2016.

Read More Information about This Software :- Office OST Recovery to PST Software- A Successive Way to Recover OST File to Outlook


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Yes sifo systems exchange edb recovery software is best application for exchange server recovery .This sifo systems edb to pst recovery software nicely repair ,restore and convert edb file into outlook pst file with all folders like as inbox,calendar ,notes,contacts ,task,etc .

This software tool has very good working support with all version of exchange server like as exchange edb file 2016 ,exchange edb file 2013 ,exchange edb file 2010 ,exchange edb file 2007 ,exchange edb file 2003 ,etc .

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Go for software free download ,click here :- Sifo Systems Free exchange edb recovery software to recover edb mailbox free . – Gust

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Fix Outlook “Internal Error Code=0000000E” Error

Summary: Outlook data files (PST and OST) power its smooth functioning. Any glitch in these files and you could end up experiencing issues with some of the most basic Outlook features like sending and receiving emails. Thus, resolving PST and OST file troubles is essential to ensure you can work on your mailbox without any hassles. And Stellar OST to PST Converter is one of the many tools that can help with that.

Microsoft Outlook makes use of two different kinds of data files to store mailbox data. Depending upon the kind of mail server it is synchronized with (POP or Exchange) Outlook either creates a Personal Storage Table (PST) file or an Offline Storage Table (OST) file to act as the storehouse for emails, attachments, journals, notes, calendar entries, etc.

When an Outlook user accesses his Exchange mailbox using the Exchange Cached Mode On, en exact replica of his server mailbox is created on the local machine in the form of a data file. Known as an OST, this file is primarily created to enable users to continue working on their mailboxes even if the Exchange server is unavailable due to maintenance routines, slow Internet connection, or unexpected shutdowns. Whatever changes users make on the mailbox during server downtime are merged with their Exchange mailboxes when it comes back online.

Sometimes, due to technical issues Outlook users can face errors when working with OST files. Resolving them becomes critical to resume mailbox activity. Through this post let us try to highlight one such OST related error, the “Internal Error Code = 0000000E” find out the reasons behind it, and see how it can be solved.

A little background into the error

The Outlook “Internal Error Code = 0000000E” is a typical synchronization error which can arise whenever your Outlook client cannot connect to the Exchange server. While the most prominent reason behind synchronization errors is a slow or interrupted Internet connection causing the synchronization to be interrupted, it can also happen if the OST file you are currently using has been compromised. And there can be several reasons for OST file damage / corruption:

  • Size limit breach (OST files are restricted by a maximum size limit – Outlook 2000 to 2002 (2GB), Outlook 2003 and 2007 (20GB), and Outlook 2010 (50GB) – if you don’t purge your local mailbox of unnecessary stuff every now and then or don’t archive, this size limit can be breached really quickly making OST files prone to corruption)
  • Virus or malware attack
  • Version incompatibilities (opening an OST created with an older version of Outlook from within a newer version)
  • Sudden system shutdown
  • Sudden Outlook termination

If this error arises, users can face problems like mailbox inaccessibility, send-receive failures, Outlook crashes, and worse, loss of mailbox data. To avoid all such catastrophes, it is imperative to “Internal Error Code = 0000000E” at the earliest.

How to Fix “Internal Error Code = 0000000E” in Outlook

There can be several ways to fix the error. For easier understanding we’ve divided them into 2 broad categories: manual and automatic.

Manual Solutions

In general, the manual remedies to a problem are always easily accessible and free of cost. But there are some side-effects associated with them. First take a look at what they are in this case and then we’ll let you in on their drawbacks.

1. Inbox Repair Utility – ScanOST.exe

Microsoft offers an inbuilt inbox repair utility called ScanOST.exe that can detect and repair minor issues within Outlook OST files. This free OST integrity check tool is available for Outlook 2010 and higher versions and is capable of scanning the OST file and repairing the differences that were generated at the time of synching. By default, you can find this file at the following locations:

For Windows XP:

C:Documents and SettingsuserLocal SettingsApplication DataMicrosoftOutlook

For Windows 7 and Windows Vista:


When you’ve located this file, here’s how you can use it to perform OST file repair:

a. Quit Outlook and navigate in Windows explorer to reach ScanOST.exe on your machine

b. Double-click on the file to launch it

c. When the application starts, go to its General tab and click on the ‘Properties’ button

d. Select ‘Outlook’ option from the dropdown menu of ‘Always use this profile’ option

e. Click ‘OK’ to proceed further

f. Select the file that you wish to scan from the ‘Profile Name’ list

g. Click on the ‘Connect’ button when prompted

h. Select the ‘Repair Errors’ check box to allow the utility to automatically correct all the errors

i. Click on ‘Begin Scan’ to initiate the process

When the repair finishes, ideally the error should go away. However, if it doesn’t or if you’re using a version of Outlook that doesn’t support this utility, go to the next fix.

2. Rebuilding the OST file

Rebuilding OST file is fairly simple. All you need to do is delete the existing OST file and allow Outlook to recreate a new one. However, you should be aware that this option comes with the definite risk of data loss unless you have a backup of the corrupted file.

Now that you know how simple the manual methods are, you might be tempted to use them if facing OST issues. However, here’s their flip-side. These manual methods suffer from the following drawbacks:

  • Severely corrupted OST files of large size might not be repaired by such methods
  • They cannot recover deleted items from the OST file
  • The processes are very slow
  • After repair, you might end up losing some of your data

To perform OST file repair in a risk-free and accurate manner, therefore, using commercial and reliable third-party software which guarantee results should be used.

Automated Solution

When it comes to automated OST file repair, nothing comes close to Stellar OST to PST Converter. This software works on the premise that by extracting all mailbox data from damaged OST files and converting it to PST which can be directly imported into Outlook, users can regain access to all their emails, attachments, notes, calendar entries etc. and resume their work at the earliest. The software overrides all shortcomings of the manual methods by performing accurate OST file repair quickly and hassle-freely. It comes laced with an interactive GUI which makes it completely DIY; so users don’t need any prior training to use the tool. In situations of OST file crisis, Stellar OST to PST Converter is the ultimate solution.


How to Resolve “Internal Error code=0000000E” of Outlook OST File – Email Servers – Spiceworks

Free OST to PST Converter to Export, Migrate & Convert OST to PST