How to use Citrix Policy to Set a Default Session Printer

This section details how to configure Citrix Policy settings to set one of the following printer types as the default printer in the session:

  • Client Printer
  • Network Printer
  • Citrix Universal Printer
  • Citrix PDF Printer

Client Printer

Client printers are any printer device that is configured on the user endpoint where the Citrix Receiver client is installed. This generally refers to printers that are physically attached to the endpoint but may include network printers configured on the endpoint. The default printer on the client side can be set as the default printer in the session.

Printing Policy Settings:

  • Set the Default printer policy setting to ‘Set default printer to the client’s main printer’.
  • In the Printer assignments policy setting, set the Default printer setting to ‘Client main printer’.

Network Printer

Network printers are any printer that is accessible from the VDA to a shared printer UNC Path. These printers are generally managed and assigned to users by IT administrators. Network printers may be configured on a XenApp server, a virtual desktop, or directly on the user endpoint.

Printing Policy Settings:

  • Add the UNC path of the network printer to the Default Printer policy setting.
  • Add the UNC path of the network printer to the Printer Assignments policy setting.

Citrix Universal Printer

Citrix Universal Printer is a generic printer created at the beginning of a session that is not tied to any client printing device. When using this generic printer, the resulting print job will be sent to and displayed on the local endpoint where the user has the option to print to any client printer available. This printer is enabled via Citrix policy and can only be used with Windows endpoints using the Receiver for Windows client. Not to be confused with the Citrix Universal Printer Drivers.

Printing Policy Settings:

  • Set the Default printer policy setting to ‘Set default printer to the Generic Universal Printer’.
  • In the Printer assignments policy setting, set the Default printer setting to ‘Generic Universal Printer’.

Citrix PDF Printer

Citrix PDF Printer is a PDF printer created at the beginning of a session that is not tied to a printing device. When using this PDF printer, the resulting print job will be sent in PDF file format and displayed on the local endpoint where the user has the option to print to any client printer available. This printer is enabled via Citrix policy and can only be used with Chrome and HTML5 receivers.

Printing Policy Settings:

  • Set the Default printer policy setting to ‘Set default printer to the PDF printer’.
  • In the Printer assignments policy setting, set the Default printer setting to ‘PDF printer’.

Troubleshooting

Symptoms or Error

Default session printer is not being set correctly in the session on Windows 10 or Windows Server 2016 VDAs.

Solution

Disable the option to ‘Let Windows manage my default printer’ on the VDA.

Option 1

  1. Navigate to Windows Start menu.
  2. Click “Settings”.
  3. Click “Devices” in the Settings dialog.
  4. Click “Printers & scanners” section.
  5. Disable the setting “Let Windows manage my default printer”.

Option 2

Set the following registry value:

  • Registry path: HKEY_CURRENT_USERSOFTWAREMicrosoftWindows NTCurrentVersionWindows
    • Name: LegacyDefaultPrinterMode
    • Type: REG_DWORD
    • Data: 1

Option 3

Disable the windows setting through Group Policy.

Navigate to the following location in Group Policy Editor:

  • User Configuration -> Administrative Templates -> Control Panel -> Printers
    • Enable “Turn off Windows default printer management”.

Problem Cause

When ‘Let Windows manage my default printer’ is enabled, the last session printer created in the session is set as the default printer. Windows sets the default printer to the most recently used printer.

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7021505: Host Print Transform and Reflection Desktop 16, Reflection 2014, or Reflection 2011

Using Host Print Transform

Host print transform is a printer device setting on the IBM System i. When HPT is set to YES, i5/OS controls all aspects of printing. Windows and Reflection for IBM act as a pipe and do not manipulate the data stream coming from the IBM System i to the printer.

When to Use HPT

Some applications on the IBM System i are set up to work with HPT. In addition, HPT can be used to fix some print configuration problems.

Turning On HPT

The HPT printer device setting on the IBM System i can be enabled remotely using Reflection for IBM. Follow these steps to set up HPT printer emulation in Reflection.

  1. Open the Reflection Workspace and create a new 5250 printer document.
  2. In the Enter Host Name or IP Address dialog box, click Cancel.
  3. Click Connection > Session Setup.
  4. Click Initialize, and then select the Host print transform check box.
  5. Select an AS/400 printer driver from the Manufacturer type drop-down list.

Note: It is essential that you use the correct driver for your printer. If your printer driver is not in the drop-down list, go to the next section.

  1. Click OK to close the 5250 Printer Driver Initialization dialog box.
  2. Enter the Host name or IP address information.
  3. Optional: We recommend that you enter name in the Device name field.
  4. Connect to a 5250 printer. Your printer session is now configured for HPT.

If the Manufacturer Type is Not in the List

If your printer driver is not available in the drop-down list (step 5 above), you have two options:

  • If you know the correct syntax, enter it in the Manufacturer Type box and click OK.
  • Manually choose the driver directly from the IBM System i by following the steps below:
    1. Do a WRKDEVD and select 2=Change for your 3812 printer device.
    2. Move the cursor down to the Manufacturer type and model field.
    3. With your cursor in the field, press F4=Prompt. You will see a listing for all the available printer drivers on your IBM System i. Press Page Down or click the More button to view all of the choices.
    4. Enter the name of your printer driver in the Manufacturer type and model field, or note the syntax of the printer driver and enter it into the Manufacturer type dialog box in Reflection for IBM (step 5 above). It is essential that you use the syntax exactly as it appears.

Turning Off HPT

Follow these steps to turn off HPT.

  1. Start the Reflection Workspace and open the 5250 printer document.
  2. In the Enter Host Name or IP Address dialog box, click Cancel.
  3. Click Connection > Session Setup.
  4. Click Initialize, and then clear the Host print transform check box.
  5. Click OK to close the 5250 Printer Driver Initialization dialog box.
  6. Re-connect to your host.

Disabling HPT Manually

To disable HPT manually, you can either modify or delete the device description. If you delete the device description, a new one will be automatically created the next time you connect your printer session. Follow the steps below for the method you prefer.

Changing the Device Description

Follow these steps to change the HPT setting on your IBM System i:

  1. Disconnect your Reflection printer session.
  2. Using a Reflection terminal session, connect to your IBM System i and do a WRKDEVD (Work with Device Description) on your printer device.
  3. Select 8=Work with status and press Enter.
  4. Select 2=Make unavailable or Vary Off and press Enter.
  5. Press F3 to return to Work with Device Descriptions.
  6. Select 2=Change for your device and press Enter.
  7. Move your cursor to the Host print transform *YES field, change it to *NO, and press Enter.
  8. Select 8=Work with status and press Enter.
  9. Select 1=Make available or Vary On and press Enter.
  10. Go to the Verifying Reflection Printer Session Settings section below to ensure that HPT is turned off in your printer session.

Deleting the Device Description

Follow these steps to delete the HPT setting on your IBM System i:

  1. Disconnect your Reflection printer session.
  2. Using a Reflection terminal session, connect to your IBM System i and do a WRKDEVD (Work with Device Description) on your printer device.
  3. Select 8=Work with status and press Enter.
  4. Select 2=Make unavailable or Vary Off and press Enter.
  5. Press F3 to return to Work with Device Descriptions.
  6. Select 4=Delete printer device description and press Enter.
  7. Go to the Verifying Reflection Printer Session Settings section below to ensure that HPT is turned off in your printer session.

Verifying Reflection Printer Session Settings

After you have modified or deleted the device description on your IBM System i, follow the steps below to ensure that HPT is turned off in your Reflection printer session settings.

  1. In the disconnected printer session, click Session Setup on the Connection menu.
  2. Under Connection Options, click Initialize, and then select the Host Print Transform check box.
  3. Reconnect your Reflection printer session to print without using HPT.

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Hp Printer Helpline Number | 1-877-540-9627 Telephone Number USA

I do not need a solution (just sharing information)

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How to Retain Printer Settings in ICA

The following settings can be applied to an auto-created printer of the user:

  1. From the system tray, go to Properties in the Printing Preferences option of the local printer on the General tab.

    Printing Preferences
  2. Settings in the Device Settings tab.

    Device Settings

  3. The settings highlighted (refer image) in the Advanced tab.

    Advanced

Note: If you intend to auto-create your printers with the Citrix Universal Print driver, you cannot use the Print directly to the printer option because this would disable EMF printing. So when a printer is auto-created with the Citrix Universal Print driver, it automatically sets it to Spool print documents so program finishes printing faster.

To retain these settings to be applied on the next logon and to the auto-created printer settings of the user, verify the following:

  • The driver on the client must be an exact match of the driver on the server (Driver name, version, devmode size, and so on)
  • The registry entries under HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironmentsWindows NT x86DriversVersion-3PrinterDriverName must also match the entries of the server. (This registry key applies for version 3 drivers.)
  • If the preceding conditions do not match, then the driver is not considered a match and the default settings are used instead.

Retain printer settings from a session to apply at future logons

The settings listed in the previous section are the only settings that can be retained from auto-created printers and the same conditions apply.

To retain the settings, make the changes from the Printers and Faxes folder on the server. Following are the two methods to retain the settings:

  1. Provide users access to the servers desktop and the Printers and Faxes folder.
  2. Publish the Printers and Faxes folder. Refer to CTX884335 – How to Publish the Printers Folder for procedure to publish the folder.

Following are the two methods to resolve the issue if the driver mismatched:

  • Use the Citrix Universal Print driver which works for most printers. This carries the capabilities of the local printer into the session. Use the native driver if the Citrix Universal Print driver does not work for any printer.

    OR

    There are three ways to retain the settings which are controlled using a Citrix policy. Click Help within the policy to see which of the three settings would work best for your environment.

    Print Retention Properties

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    Support for the Microsoft V3 and V4 Printer Driver Architectures

    This article contains information about supported usage scenarios for printer drivers based on the Microsoft Windows Version 3 and Version 4 printer driver architectures.

    The table below lists the results after Citrix printing policies for both the Universal Print Server and Virtual Delivery Agent have been applied.

    Driver Usage Policy vs. V3/V4 drivers Universal Print Driver Usage policy – Use only Printer Model Specific drivers Universal Print Driver Usage policy – Use universal printing only
    V4 drivers on UPS server Not Supported Supported
    V4 drivers on Client Not Supported Supported
    V3 drivers on UPS server Supported Supported
    V3 drivers on Client Supported Supported

    Note: Using a native V4 printer driver on both the VDA and the Client is not a supported scenario. A native V4 printer driver on both the VDA and UPS is not a supported scenario. Also, using V3 printer drivers on all VDAs, UPS and Receiver for Windows endpoints continues to be a supported scenario.

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    7021820: Resizing Text and Graphics in Reflection X Advantage

    Improving Display of Text and Graphics

    Bitmap fonts and graphics are measured in points that correspond to pixels on your computer screen: for example, a 12-point “A” is 12 pixels high on the monitor. Screen pixel size varies according to monitor size and screen resolution, so the size of bitmap text and graphics may appear larger or smaller than intended.

    Adjusting Screen Resolution

    The easiest way to adjust the size and appearance of text and graphics in Reflection X Advantage is to adjust your screen resolution in Windows.

    1. Open the Windows Control Panel.

    In Windows 7: Under Display, click Adjust screen resolution.

    In Windows XP: Double-click the Display icon, and then click the Settings tab.

    1. Move the resolution slider bar to increase or decrease the screen resolution.

    If text is too large, increase the screen resolution by moving the slider bar to the right. If text is too small, decrease the screen resolution by moving the slider bar to the left.

    1. Click Apply to preview the changes, and then OK to accept the new resolution.
    2. Restart Reflection X Advantage.

    Changing Font Collections

    Reflection X Advantage comes with two different versions of the same standard bitmap fonts: one set at 75 dots per inch (dpi) resolution and one at 100 dpi. In general, 75 dpi fonts look best on screen resolutions less than or equal to 800 x 600 pixels, and 100 dpi fonts look best on resolutions greater than 1024 x 768 pixels. Installing both the 75 dpi and 100 dpi font sets minimizes the need for font scaling and results in a better-looking display.

    Note: 75 dpi, 100 dpi, and Misc font sets are installed by default (along with other font collections specific to different hosts). If you experience problems, verify that the 75 dpi, 100 dpi, Misc, and the appropriate host specific font sets are installed.

    Follow these steps to see which font sets are currently installed:

    1. To view the available fonts in Reflection X Manager or Reflection X Manager for Domains:
      • Version 5.x: Select a Session definition and click the Fonts tab.
      • Version 4.x: Select an X Server definition. In the right pane, expand Fonts.
    1. The font sets listed under Server Font Path are those currently available to Reflection X. If your PC resolution is 1024×768 or higher, make sure that 100 dpi is listed above 75 dpi in the Server Font Path list. Use the up and down arrows to change the list order. The list is processed from the top down.
    1. If your X session requires additional font sets, select the set from the Font Collections list and click the “<<” button to add the font set to the Server Font Path list. Use the up and down arrows to adjust the order in which the font sets are accessed.

    Installing Additional Font Collections

    Reflection X Advantage provides default font collections that include fonts commonly required by X client applications. Some font sets are not included in a default installation. To install these, select “Asian Fonts” or “European Fonts” or both under Reflection X Advantage in the installer feature tree. (The image above shows these additional fonts listed under Font Collections.)

    All of the X11R7 fonts for The Open Group are available at 75 and 100 dpi (dots per inch). Default font collections also include fonts for Hewlett-Packard, Digital Equipment Corporation, Sun, and IBM hosts, along with fonts for Japanese hosts and for Unicode (where supported). If clients require other fonts, you will need to add font collections that include those fonts. You can add a font collection by loading a directory of font files or by referencing an X font server.

    To add new font collections, in the Reflection X Manager, click Tools > Font Collections. For further details about adding new font collections, search for Add Font Collection in the product help.

    Configure the X Client Font Selections

    The X client application queries the X Server (Reflection X Advantage) to determine what fonts are available, and what the current screen resolution is, then requests specific fonts based on these settings. Many X clients, such as xterm, DECterm, KDE, and CDE can be manually configured to use a specific font. The screen shot below shows options available through a terminal window launched through CDE.

    View Full Size

    Figure 1 - CDE Font Size Options
    Figure 1 – CDE Font Size Options

    Refer to the help available for your X client to determine if you can specify a font through the user interface or from the command line.

    For example, if you are using an xterm, the default xterm command line provided in Reflection X Advantage is configured to use the 6×13 font. You can change the font to any other font available to Reflection X Advantage by editing the font folder specified in the font path (see above, Installing Additional Font Collections) and changing the command line accordingly:

    Font specified
    Command line
    6×13

    The default font specified by Reflection X

    xterm –fn 6×13
    12×24 and charr24

    Both of these fonts are larger than the default font

    xterm –fn 12×24 or xterm –fn charr24
    5×7 and timr08

    Both of these fonts are smaller than the default font

    xterm –fn 5×7 or xterm –fn timr08

    Contacting Attachmate Technical Support

    If the suggestions listed above did not fix the problem, please contact Attachmate Technical Support. You can expedite your call by collecting the following information in advance:

    • The name of the X application and the type of host on which it is running.
    • Your current screen resolution in Windows.
    • The font sets listed in the Server Font Path list.
    • Your xmanager.log file created with font activity enabled. To create this log, run your client application after enabling font logging as follows:
      • Version 5.x: Select a session definition, click the Logging tab, and select “Log font activity.”
      • Version 4.x: Select a session definition. In the right pane, expand Logging, and select “Log font activity.”

    For information about contacting Attachmate Technical Support, see http://support.attachmate.com/contact/.

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    Taking too much time to print

    I need a solution

    Hi all,

    I am having an issue with the printing time on a client. We have created a rule that blocks one special file (.pdf) if  the users try to print it; but after enabeling the rule, They started to experience long waiting times (around 12 seconds per page).

    I pulled the logs from the agent, but I can not figure out what it is wrong. Every user is affected, and every .pdf file take that long (no matter if the file is monitoriced in our policies or not).

    Thanks for the help

    0

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    7021505: Host Print Transform and Reflection for IBM 2014 or 2011

    Using Host Print Transform

    Host print transform is a printer device setting on the IBM System i. When HPT is set to YES, i5/OS controls all aspects of printing. Windows and Reflection for IBM act as a pipe and do not manipulate the data stream coming from the IBM System i to the printer.

    When to Use HPT

    Some applications on the IBM System i are set up to work with HPT. In addition, HPT can be used to fix some print configuration problems.

    Turning On HPT

    The HPT printer device setting on the IBM System i can be enabled remotely using Reflection for IBM. Follow these steps to set up HPT printer emulation in Reflection.

    1. Open the Reflection Workspace and create a new 5250 printer document.
    2. In the Enter Host Name or IP Address dialog box, click Cancel.
    3. Click Connection > Session Setup.
    4. Click Initialize, and then select the Host print transform check box.
    5. Select an AS/400 printer driver from the Manufacturer type drop-down list.

    Note: It is essential that you use the correct driver for your printer. If your printer driver is not in the drop-down list, go to the next section.

    1. Click OK to close the 5250 Printer Driver Initialization dialog box.
    2. Enter the Host name or IP address information.
    3. Optional: We recommend that you enter name in the Device name field.
    4. Connect to a 5250 printer. Your printer session is now configured for HPT.

    If the Manufacturer Type is Not in the List

    If your printer driver is not available in the drop-down list (step 5 above), you have two options:

    • If you know the correct syntax, enter it in the Manufacturer Type box and click OK.
    • Manually choose the driver directly from the IBM System i by following the steps below:
      1. Do a WRKDEVD and select 2=Change for your 3812 printer device.
      2. Move the cursor down to the Manufacturer type and model field.
      3. With your cursor in the field, press F4=Prompt. You will see a listing for all the available printer drivers on your IBM System i. Press Page Down or click the More button to view all of the choices.
      4. Enter the name of your printer driver in the Manufacturer type and model field, or note the syntax of the printer driver and enter it into the Manufacturer type dialog box in Reflection for IBM (step 5 above). It is essential that you use the syntax exactly as it appears.

    Turning Off HPT

    Follow these steps to turn off HPT.

    1. Start the Reflection Workspace and open the 5250 printer document.
    2. In the Enter Host Name or IP Address dialog box, click Cancel.
    3. Click Connection > Session Setup.
    4. Click Initialize, and then clear the Host print transform check box.
    5. Click OK to close the 5250 Printer Driver Initialization dialog box.
    6. Re-connect to your host.

    Disabling HPT Manually

    To disable HPT manually, you can either modify or delete the device description. If you delete the device description, a new one will be automatically created the next time you connect your printer session. Follow the steps below for the method you prefer.

    Changing the Device Description

    Follow these steps to change the HPT setting on your IBM System i:

    1. Disconnect your Reflection printer session.
    2. Using a Reflection terminal session, connect to your IBM System i and do a WRKDEVD (Work with Device Description) on your printer device.
    3. Select 8=Work with status and press Enter.
    4. Select 2=Make unavailable or Vary Off and press Enter.
    5. Press F3 to return to Work with Device Descriptions.
    6. Select 2=Change for your device and press Enter.
    7. Move your cursor to the Host print transform *YES field, change it to *NO, and press Enter.
    8. Select 8=Work with status and press Enter.
    9. Select 1=Make available or Vary On and press Enter.
    10. Go to the Verifying Reflection Printer Session Settings section below to ensure that HPT is turned off in your printer session.

    Deleting the Device Description

    Follow these steps to delete the HPT setting on your IBM System i:

    1. Disconnect your Reflection printer session.
    2. Using a Reflection terminal session, connect to your IBM System i and do a WRKDEVD (Work with Device Description) on your printer device.
    3. Select 8=Work with status and press Enter.
    4. Select 2=Make unavailable or Vary Off and press Enter.
    5. Press F3 to return to Work with Device Descriptions.
    6. Select 4=Delete printer device description and press Enter.
    7. Go to the Verifying Reflection Printer Session Settings section below to ensure that HPT is turned off in your printer session.

    Verifying Reflection Printer Session Settings

    After you have modified or deleted the device description on your IBM System i, follow the steps below to ensure that HPT is turned off in your Reflection printer session settings.

    1. In the disconnected printer session, click Session Setup on the Connection menu.
    2. Under Connection Options, click Initialize, and then select the Host Print Transform check box.
    3. Reconnect your Reflection printer session to print without using HPT.

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    7021634: Printing onto Pre-Printed Forms Using Reflection for IBM

    For best results, start with the instructions in the first section, titled “Initial Setup: Printing without Scaling,” and proceed as directed.

    Note: If you have previously printed your form in a satisfactory manner, obtain a copy for reference purposes. A reference printout will greatly facilitate several important steps in this document.

    Initial Setup: Printing Without Scaling

    Follow the steps in this section to allow your host to control the size and format of your print job. These settings produce the best starting point in all cases, and in some cases may achieve an adequate printout without further adjustment.

    1. Start your Reflection printer session.
    2. On the File menu, select Page Setup, click Page Options, and then click Page Scaling. Select “No Scaling” in the Page Scaling dialog box, and then click OK to return to Page Options.
    3. In the Page Options dialog box, make sure the following settings are established:
      • Override host page format: Disabled (cleared-default)
      • Characters per line: Auto (default)
      • Lines per page: Auto (default)

    Click OK to return to Page Setup.

    1. In the Page Setup dialog box, check the “Override the orientation specified by the host” checkbox, and then select the correct orientation for your form. If the form is taller than it is wide, select Portrait. If it is wider than it is tall, select Landscape.
    2. In the Page Setup dialog box, see the Paper Size drop-down menu to make sure you are using a paper size that matches the size of your form. See the section near the end of this note titled “Selecting a Paper Size” if you need more information on selecting a paper size.
    3. Click OK to return to your Reflection printer session window.

    Test Print and Evaluation

    Once you have configured the above settings, print the form. Depending on several factors, your printer session may or may not be successfully configured at this time. Follow the instructions in this section to evaluate your print job and determine any further configuration steps to follow.

    If you have a reference printout, compare the size of the text on your current printout to the text on your reference printout as follows:

    1. Using a ruler, count the characters in a horizontal inch of text on both the current printout and the reference printout.
    2. Using a ruler, compare the vertical measurements between the same two lines of text on each printout.

    Note: Do not measure from a line that appears particularly out of place relative to the rest of your printout. Compare lines that appear to be in good relative position on both printouts.

    If you do not have a reference printout, use your best judgment to determine how well the text is sized and positioned to fit your form.

    How well does your printout fit the form?

    Adequately: You have successfully configured your print job if the text fits the form properly.

    Closely: The size of the characters and the measurement between lines matches your reference printout. (If you have no reference copy, the characters on your current printout appear to be the right size for the fields on your form.) However, if the text still does not fit the form for either of the following reasons:

    • Near the margins, a few characters per line wrap up or down from where they should be located
    • The text does not align properly to the fields, but falls close to the fields (generally speaking, within three characters in width or two lines in height; but lines that wrap may fall farther from the fields)

    Skip to the section titled “Minor Page Adjustments” to fine-tune your print job to fit the form.

    Not at all: If any of the following conditions are true:

    • The character or line measurements differ significantly between the reference printout and your current printout
    • If you have no reference printout, the characters on your current printout appear to be an inappropriate size for the fields on your form
    • The entire printout appears to be an inappropriate size for your form

    Proceed with next section, titled “Printing With Scaling,” to give Reflection control over the size and format of your print job.

    Printing with Scaling

    In this section, follow the steps in “Scaling Setup” to give Reflection control over the size and format of your print job, and then follow the instructions in “Adjusting Font Size with Characters Per Line and Lines Per Page” to re-size your print job to fit the form.

    Setup for Printing with Scaling

    1. Start your Reflection printer session.
    2. On the File menu, select Page Setup, click Page Options, and then click Page Scaling. In the Page Scaling dialog box, select “Scale the page size specified by the host to fit on the Windows printer page.” Click OK to return to Page Options.
    3. In the Page Options dialog box, check the Override host page format checkbox. Click OK to return to Page Setup.
    4. In the Page Setup dialog box, uncheck Override the orientation specified by the host, and then select the correct orientation for your form. If the form is taller than it is wide, select Portrait. If it is wider than it is tall, select Landscape.
    5. In the Page Setup dialog box, see the Paper Size drop-down menu to make sure you are using a paper size that matches the size of your form. See the section near the end of this note titled “Selecting a Paper Size” if you need more information on selecting a paper size.

    Adjusting Font Size with Characters per line and Lines per page

    To manually re-size a printout, Reflection for IBM uses Characters per line and Lines per page settings. Used together, these settings control the font size of the printout. The Characters per line (CPL) setting controls the width of the font. The Lines per page (LPP) setting controls the height of the font. Lower values enlarge the font; higher values make the font smaller.

    To enter values for Characters per line and Lines per page, click File, Page Setup, Page Options, and then select the manual entry fields in the Characters per line and Lines per page areas of the Page Options dialog box.

    Use the instructions below to calculate or estimate the values you should enter. Once you have entered values for Characters per line and Lines per page, click OK twice to return to your printer session window, and try printing your form.

    Calculating values for CPL and LPP

    • If you have a satisfactory reference printout of the form:

    Set the CPL and LPP values to exactly match your reference printout. Refer to the tables below to calculate the CPL and LPP values of your reference printout.

    • If you do not have a satisfactory reference printout:

    Use the printout from step 6 of “Printing without Scaling” as a reference. Calculate the CPL and LPP values of the printout, and then experiment with values that should re-size the text appropriately. This process may entail some trial and error. Refer to the tables below to calculate the CPL and LPP values of your printout.

      To Calculate the CPL Value
      Example (using 8.5″ X 11″ paper)
      1. Count the number of characters in a horizontal inch of text on your reference printout.
      10 characters per inch.


      2. Measure the entire width of the paper and subtract its left and right margins.
      8.5 inches minus two half-inch margins = 7.5 inches of text area width.
      3. Multiply the characters per inch by the width of the text area in inches.
      10 characters per inch times 7.5 inches = 75 characters per line.
      To Calculate the LPP Value
      Example (using 8.5″ X 11″ paper)
      1. Count the number of lines in a vertical inch of text.
      6 lines per inch.
      2. Measure the entire height of the page and subtract its top and bottom margins to determine the height of the text area.
      11 inches minus two half-inch margins = 10 inches of text area height.
      3. Multiply the characters per inch by the height of the text area in inches.
      6 characters per inch times 10 inches = 60 lines per page.

    Note: To enlarge or reduce text proportionately using CPL and LPP adjustments, enter proportionate values in the Characters per line and Lines per page fields. This procedure can entail trial and error, depending on the dimensions of your form. In the best case scenario, you can adjust the text to be identical in point size to the text on your reference printout. When finished, you may also need to adjust the placement of the text on the page, or adjust the margins. If so, continue to the next section, titled “Minor Page Adjustments.”

    Minor Page Adjustments

    The techniques in this section will help you fine-tune your print job to fit the form. Follow the instructions under “Margin Adjustments” first. Proceed to the section titled “Paper Size Adjustments” only if needed.

    Margin Adjustments

    Using the Margins fields in the Page Setup dialog box, adjust the margins to re-position the text on your page. The two topics below detail several different ways to use margin adjustments

    Note: You must enable the Override host page format setting in order to adjust the margins for your print job. To enable the setting, click File, Page Setup, Page Options, and then check the Override page format checkbox.

    Moving Margins to Adjust for Wrap

    • If characters that should be on one line wrap down into the next line, decrease the right margin to widen the page.

    Note: If the right margin value reaches zero you need more space for the text to fit properly, try decreasing the left margin as well. If you still need more space, see the next section, titled Paper Size Adjustments.

    • If characters that should be on one line wrap up into the previous line, increase the left and right margins equally to narrow the page.

    Note: If the printout, when adjusted, is the wrong size for the form, see the section titled “Printing with Scaling” to give Reflection control over the size and format of your print job. If you arrived here from the “Printing with Scaling” section, return to “Adjusting Font Size with Characters per line and Lines per page,” and re-size the printout to better fit your form.

    Moving Margins to Re-position the Entire Printout

    • To shift the entire printout to the left of the page, decrease the left margin.
    • To shift the entire printout to the right of the page, increase the left margin. Decrease the right margin if some characters begin to wrap down to the next line.
    • To shift the entire printout up the page, decrease the top margin.
    • To shift the entire printout down the page, increase the top margin. Decrease the bottom margin if lines begin to fall off the page.
    • Try combinations of margin adjustments as needed.

    Note: If a margin value reaches zero and you need to move the margin a small amount farther for the text to fit properly, see the next section, titled Paper Size Adjustments. If the printout, when positioned properly, is the wrong size for the form, see the section titled “Printing with Scaling” to re-size your print job. If you arrived here from the “Printing with Scaling” section, return to “Adjusting Font Size with Characters per line and Lines per page,” and re-size the printout to better fit your form.

    Paper Size Adjustments

    In some cases, it may be possible to use a larger paper size to allow you to set the margins farther apart than your original paper size would allow. You may be able to either select a new paper size from a list of available paper sizes or create a custom paper size. Attachmate recommends trying to select an existing paper size first, because selecting a paper size is the more straightforward procedure. Both procedures entail some trial and error and may not be successful with some printers or print drivers.

    Note: If you are unable to select or create a paper size that will help you configure your print job, see the section titled “Printing with Scaling” to give Reflection control over the size and format of your print job. If you arrived here from the “Printing with Scaling” section, return to “Adjusting Font Size with Characters per line and Lines per page,” and re-size the printout to better fit your form.

    Selecting a Paper Size

    In your Reflection printer session window, select File, click Page Setup, and then use the Paper Size drop-down menu in the Page Setup dialog box to select a paper size.

    Note: Depending on your printer driver, the Paper Size drop-down menu may not include dimension information with the paper sizes listed. If you need dimension information for a paper size, select the printer and click File > Server Properties (in Windows XP/2000/NT) or right-click the printer and click Print Server Properties (in Windows 98). If you are unable to find a paper size that will help you to adjust your print job, you may be able to create a custom paper size. For information on creating a custom paper size, see the section titled “Creating a Custom Paper Size”.

    Creating a Custom Paper Size

    Below are instructions for creating a custom paper size in Windows XP, Windows 2000, Windows NT, and Windows 98.

    Windows XP/2000/NT:

    1. Navigate to the Windows Control Panel and double-click Printers.
    2. In the Printers and Faxes window, click File and then select Server Properties.
    3. In the Print Server Properties dialog box, check Create a new form, and follow the instructions that appear below the checkbox. Leave the Printer Area Margins for your new form at zero.
    4. Click Save Form near the bottom of the Print Server Properties dialog box. The new paper size will be available in Reflection Page Setup, provided your printer supports it.

    Windows 98:

    1. Double-click My Computer, and then double-click Printers.
    2. Right-click the printer you will use to print the form, and then select Properties.
    3. From the Printer Properties window, select the Paper tab.
    4. On the Paper tab, scroll to the far right end of the Paper Size menu, and then click on the Custom icon. The User-Defined Size dialog box will open.

    Note: If no Custom icon is available in the Paper Size menu, your printer driver will not allow you to create a custom paper size.

    1. In the User-Defined Size dialog box, select the length and width dimensions for the size of your form.

    Note: Pay attention to the units of measurement. (0.01 inches = hundredths of an inch. 0.1 millimeters = tenths of a millimeter.)

    1. After you click OK to save your custom paper size, it will be available in Reflection Page Setup, provided your printer supports paper of that size.

    Adjusting Margins for a New Paper Size

    When changing paper sizes, set the margins so that the text area on the new paper size initially has the same dimensions as the text area on the original paper size. Also, leave the left and top margins at their previous values so that the printout remains in the same location on the page.

    For example, if your original paper size is Letter (8.5″ X 11″) and your left and right margins have reached zero, then your text area has a width of 8.5 inches. Switching to 9″ X 11″ paper, you would set the right margin to 0.5 inches to produce a text area of 8.5 inches in width. You can view these example dimensions in the chart below:

    Original Paper Size

    New Paper Size

    Dimensions
    8.5″ X 11″
    Dimensions
    9″ X 11″
    Left Margin
    0″
    Left Margin
    0″
    Right Margin
    0″
    Right Margin
    0.5″
    Top Margin
    0.5″
    Top Margin
    0.5″
    Bottom Margin
    0.5″
    Bottom Margin
    0.5″

    From that starting point, you can expand the width of the text area by decreasing the right margin as needed. For detailed instructions on adjusting margins, return to the section above, titled “Margin Adjustments.”

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