How to find the timezone on a Delivery Group in Citrix Cloud Virtual and desktop service

Download, remote powershel sdk

https://download.apps.cloud.com/CitrixPoshSdk.exe

once downloaded on one of domain joined machine, install it.

Open Powershell , run as administrator.

type

run below commands one by one,

asnp citrix*

Get-xdauthentication

Enter user name and password,

Get-BrokerDesktopGroup

Now check time zone mentioned in each DG which confirms timezone defined on cloud hosted Controller

Related:

How to find timezone on Delivery Group in Citrix cloud Virtual and desktop service

Download, remote powershel sdk

https://download.apps.cloud.com/CitrixPoshSdk.exe

once downloaded on one of domain joined machine, install it.

Open Powershell , run as administrator.

type

run below commands one by one,

asnp citrix*

Get-xdauthentication

Enter user name and password,

Get-BrokerDesktopGroup

Now check time zone mentioned in each DG which confirms timezone defined on cloud hosted Controller

Related:

Error 'Event ID 1480…', Unable to Launch MS Visio Application When Opening Local File

When users attempt to open a MS Visio file from their local computer, the application fails to start with the following error: “App” failed to start. The Citrix server is unable to process your request to start this published application. Please try again. If the problem persists, contact your administrator.

On the VDA, we get error Event ID 1480: Failed to launch application App with command line ‘”C:Program Files….” ‘ on client ‘xxx’ for domain/user ‘xxx’ in session ‘x’. Ensure that the application is installed and that the user has permission to launch it.

Related:

'Unexpected Error, Contact Citrix Support Error ID: XDDS:DFB94D9B' – Unable to Update Machine Catalogs -Citrix Cloud

In Citrix Cloud, after updating an image, users are unable to update the machines. Users get a popup noting ‘Unexpected Error, Contact Citrix Support’. The error details note Error ID: XDDS:DFB94D9B.

  • Azure Hosting Connection
  • Test Connection test failed
  • No App Registration in Azure related to Citrix App

Related:

Performance Counter corruption causes StoreFront installation to fail with “An Unexpected Error occurred. Contact Citrix Technical support”

When this occurs you see the message “An Unexpected Error occurred. Contact Citrix Technical support”. This following entry appears in the StoreFront log files (described in https://docs.citrix.com/en-us/storefront/current-release/troubleshoot.html ):

System.InvalidOperationException: The installation failed, and the rollback has been performed. —> System.ComponentModel.Win32Exception: Unknown error (0xc0000142) at System.Diagnostics.PerformanceCounterLib.RegisterFiles(String arg0, Boolean unregister)

Related:

Supported Databases for Virtual Apps and Desktops (XenApp & XenDesktop) AND Provisioning (Provisioning Services)

Citrix is committed to ensuring that our products function with the latest Microsoft SQL databases. Citrix supplies reasonable efforts to ensure compatibility with upcoming database releases. New versions of supported databases released after our products have been released, must work. However, Citrix recommends creating a test environment to ensure there are no unforeseen issues related to changes made to the new version or update of the third-party product. Individuals wishing to use the new release with current Citrix products must perform their own testing before using the platform. Citrix does not support any BETA versions of third-party products.

Note:

  • This document will be updated periodically as new information becomes available.
  • The Cumulative Updates for SQL versions are not called out explicitly. They are an extension of the product and supported.

What has changed from the last release of the matrix

  • Updated support for Virtual Apps and Desktops 7 1912 LTSR
Supported Databases Virtual Apps and Desktops (XenApp/XenDesktop) 7.15 LTSR / 1909 / 1912 LTSR XenApp/XenDesktop 7.6 LTSR Provisioning Services 7.15 LTSR / 1909 / 1912 LTSR Provisioning Services 7.6 LTSR XenApp 6.5 HRP07
SQL 2017
x64 Yes Yes Yes (1) Yes (1) Yes
Express Yes Yes Yes (1) Yes (1) Yes
SQL 2016 SP1, SP2
x64 Yes Yes Yes (1) Yes (1) Yes
Express Yes Yes Yes (1) Yes (1) Yes
SQL 2014 SP1, SP2, SP3
x86 Yes Yes Yes (1) Yes (1) Yes
x64 Yes Yes Yes (1) Yes (1) Yes
Express Yes Yes Yes Yes Yes
SQL 2012 SP1, SP2, SP3, SP4
x86 Yes Yes Yes (1) Yes (1) Yes
x64 Yes Yes Yes (1) Yes (1) Yes
Express Yes Yes Yes Yes Yes
SQL 2012
x86 Yes Yes Yes (1) Yes (1) Yes
x64 Yes Yes Yes (1) Yes (1) Yes
Express Yes (2) Yes (2) Yes Yes Yes
SQL 2008 R2 SP2, SP3
x86 Yes Yes Yes Yes Yes
x64 Yes Yes Yes Yes Yes
Express Yes Yes Yes Yes Yes

  1. PVS 7.7 onwards Always ON is supported. PVS 7.11 introduced Multi-subnet Failover
  2. Known issue using SQL 2012 and above with XenDesktop, Refer to article ‘CTX132438 – Unable to Create New XenDesktop Site Using SQL 2012 Server’

Note:

  • The x86 and x64 versions of SQL (version 2012 and later) have been validated with Always On, Clustered, Standalone and Mirrored modes.
  • The Express edition has been validated only as Standalone.

Related:

Local Monitors are not Blanked when Connecting via ICA to Remote PC with AMD GPU

Add the following registry value to the Remote PC VDA 7.16 and above:

Key:

HKEY_LOCAL_MACHINESoftwareCitrixGraphicsAdapterMerits

Value:

Name: CitrixIDD

Type: DWORD

Data: 3

This forces the Citrix Graphics stack to use the Citrix Indirect Display Driver instead of the AMD GPU for remote sessions.

The Indirect Display Driver is not present on VDA 7.15, so users will need to upgrade to a current release to benefit from this.

Related: