Setup an extra Citrix Director instance without SSON or PIVS that has only Forms authentication enabled for configuring Director Probes.
Helpdesk users/admins can continue to use the existing Director intance with SSON/PIV smart cards enabled for regular access and monitoring,
Download, remote powershel sdk
https://download.apps.cloud.com/CitrixPoshSdk.exe
once downloaded on one of domain joined machine, install it.
Open Powershell , run as administrator.
type
run below commands one by one,
asnp citrix*
Get-xdauthentication
Enter user name and password,
Get-BrokerDesktopGroup
Now check time zone mentioned in each DG which confirms timezone defined on cloud hosted Controller
Download, remote powershel sdk
https://download.apps.cloud.com/CitrixPoshSdk.exe
once downloaded on one of domain joined machine, install it.
Open Powershell , run as administrator.
type
run below commands one by one,
asnp citrix*
Get-xdauthentication
Enter user name and password,
Get-BrokerDesktopGroup
Now check time zone mentioned in each DG which confirms timezone defined on cloud hosted Controller
When users attempt to open a MS Visio file from their local computer, the application fails to start with the following error: “App” failed to start. The Citrix server is unable to process your request to start this published application. Please try again. If the problem persists, contact your administrator.
On the VDA, we get error Event ID 1480: Failed to launch application App with command line ‘”C:Program Files….” ‘ on client ‘xxx’ for domain/user ‘xxx’ in session ‘x’. Ensure that the application is installed and that the user has permission to launch it.
In Citrix Cloud, after updating an image, users are unable to update the machines. Users get a popup noting ‘Unexpected Error, Contact Citrix Support’. The error details note Error ID: XDDS:DFB94D9B.
Citrix Secure Gateway service fails to start with errors:
Citrix Secure Gateway,144,(1),”No listening sockets available, shutting down. (Hint: Port might be in use by another process)”
Citrix Secure Gateway,176,(1),Unable to bind to IP interface [xx.xx.xx.xx:port number]
System.InvalidOperationException: The installation failed, and the rollback has been performed. —> System.ComponentModel.Win32Exception: Unknown error (0xc0000142) at System.Diagnostics.PerformanceCounterLib.RegisterFiles(String arg0, Boolean unregister)
“Cannot start desktop’
Storefront event log says: Host Unreachable.
Event Id: 28 and source: Host-Unreachable.
On Delivery Controller event logs: The Citrix Desktop service cannot connect to the delivery controller.
Event Id: 1002 and source: Citrix Desktop service.
Citrix is committed to ensuring that our products function with the latest Microsoft SQL databases. Citrix supplies reasonable efforts to ensure compatibility with upcoming database releases. New versions of supported databases released after our products have been released, must work. However, Citrix recommends creating a test environment to ensure there are no unforeseen issues related to changes made to the new version or update of the third-party product. Individuals wishing to use the new release with current Citrix products must perform their own testing before using the platform. Citrix does not support any BETA versions of third-party products.
Note:
| Supported Databases | Virtual Apps and Desktops (XenApp/XenDesktop) 7.15 LTSR / 1909 / 1912 LTSR | XenApp/XenDesktop 7.6 LTSR | Provisioning Services 7.15 LTSR / 1909 / 1912 LTSR | Provisioning Services 7.6 LTSR | XenApp 6.5 HRP07 |
| SQL 2017 | |||||
| x64 | Yes | Yes | Yes (1) | Yes (1) | Yes |
| Express | Yes | Yes | Yes (1) | Yes (1) | Yes |
| SQL 2016 SP1, SP2 | |||||
| x64 | Yes | Yes | Yes (1) | Yes (1) | Yes |
| Express | Yes | Yes | Yes (1) | Yes (1) | Yes |
| SQL 2014 SP1, SP2, SP3 | |||||
| x86 | Yes | Yes | Yes (1) | Yes (1) | Yes |
| x64 | Yes | Yes | Yes (1) | Yes (1) | Yes |
| Express | Yes | Yes | Yes | Yes | Yes |
| SQL 2012 SP1, SP2, SP3, SP4 | |||||
| x86 | Yes | Yes | Yes (1) | Yes (1) | Yes |
| x64 | Yes | Yes | Yes (1) | Yes (1) | Yes |
| Express | Yes | Yes | Yes | Yes | Yes |
| SQL 2012 | |||||
| x86 | Yes | Yes | Yes (1) | Yes (1) | Yes |
| x64 | Yes | Yes | Yes (1) | Yes (1) | Yes |
| Express | Yes (2) | Yes (2) | Yes | Yes | Yes |
| SQL 2008 R2 SP2, SP3 | |||||
| x86 | Yes | Yes | Yes | Yes | Yes |
| x64 | Yes | Yes | Yes | Yes | Yes |
| Express | Yes | Yes | Yes | Yes | Yes |
Note:
Key:
HKEY_LOCAL_MACHINESoftwareCitrixGraphicsAdapterMerits
Value:
Name: CitrixIDD
Type: DWORD
Data: 3
This forces the Citrix Graphics stack to use the Citrix Indirect Display Driver instead of the AMD GPU for remote sessions.
The Indirect Display Driver is not present on VDA 7.15, so users will need to upgrade to a current release to benefit from this.