Client communicate with server using multiple IP addesses

I need a solution

Hello, 

I have a problem with DCS client installed on Redhat Linux 7.  We have 4 servers have dcs agent installed , but those 4 server never go online with each other. 

For example we have server1 , server2 , server3 , and server4 

when server1 is online server2 goes offline , if we restart services or something like that server2 goes online and server1 become offline , the same happened for server3 and server4 .

We checked and notice that server1 , 2 , 3, and 4 use mulitple IPs to communicate to te server . I mean that each server has around 6 Network Interface cards , each NIC configured with different IP , so dcs client installed on Redhat Linux use different IP to communicate with server each time .

I believe if we can configure the client to use only one IP while communicating to dcs server , this problem will be solved , what do you think ?

Regards

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Restart Required ??

I need a solution

Hello folks,

is restart mandatory for a client install?
I have some critical servers fwhere a restart is something that our team cannot perform.
So, if I proceed with the Basic client features fot Servers, does the agent install still requires an endpoint restart ?

Regards

Fawaz

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PII Data Discovery and Methodology

I need a solution

All,

Looking to get guidance on data discovery scans I would to perfrom in a large enterprise envrionment that highly sensitive organization. We are looking at 500+ servers (File and Databases) and 3000+ endpoint laptops/desktops. The goal is to discover PII data on these target systems. The goal is to perfrom discovery scans on the target endpoints while limiting the network impact and impact on the target systems. 

Currently I am stuck between using IDM and EMDI and trying to understand if Keyword matching or RegEx utilization will be sufficient to discover PII without impacting the network. The challange here with IDM and EMDI is creating the data source indexs and there are challanges in terms of scability. Any guidance on the approach to take in performing ONLY data discovery would be appreciated. Thank you.

Are there any guides that explain how to scale DLP envrionment in terms of adding endpoint and network discover servers when going from TBs of data to PTs of data? 

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“Time out reached while waiting for …. SepMasterService” error, causing virtual machine freezes?

I need a solution

i have a Windows Server 2012 virtual machine that will freeze up and require a full system restart every few days. Before the freeze up occurred,  errors in Event Viewer show “A time out (30000 milliseconds) was reached while waiting for a transaction response from the SepMasterService service.”

what is causing this error, and could it be resulting in a system freeze?

Could it also interfere with the operation of other programs on my machine? Because at other times, a web server program will cease working properly and will need to be restarted. The web server’s TCP port is seen as open, but any attempt to access the web page it services results in a blank screen. 

This series of errors appears to be the only troubleshooting clue in Event Viewer.

i saw a closed topic similar to this one posted last year  here: 

https://www.symantec.com/connect/forums/timeout-60000-milliseconds-waiting-transaction-response-sepmasterservice-service-0

although a tech support person from Symantec comments in the thread, the solution is not mentioned. Anyone else seen this issue and have a fix for it?

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Single 2008R2 SEP v14 upgrade to 2016 SEP 14.2

I need a solution

Hi,

We have a single Endpoint Protection Server version 14.0.1904 running on Windows 2008R2 Server. I am looking to upgrade the version of SEP to 14.2 and install on to a new Windows 2016 Server. 

The SEP database is on the SEP Server.

There is documentation around performing an in place upgrade on the same server but I’ve not seen anything about upgrading and migrating to a new server.

Is there documentation that discusses this approach or is there a recommended approach to take for this?

There is the option to Export Server Properties. Would this enable a full server export and then import to a version 14.2 server or would it only work on a server running the same version? There is also the Server Private Key Backup. What would the approach be around this?

Many thanks

Ben

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I need a solution

Hello everyone

I’ve installed a new SEP system with a few server client and computer clients. 

I’ve noticed that the agent is not installed on the SEP server itself, as the auto discovery doesn’t sho the SEP server.

The question is should I manualy install the agent on SEP server, or it is not recommendedallowed to install an agent on the SEP server?

Thanks a lot!

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I need a solution

In 14.5 I have a “Sender/User based on a Directory Server Group” policy that blocks data to USB. I am testing the same policy in 15.5MP1 and apparently the “Sender/User based on a Directory Server Group” no longer works the same.

I have tested and the only way to get it to work is to add a user with domainaccount name. If I take everything out then it works fine.

What changed? Why is 15.5MP1 not able to read the AD group information and/or pick up the account information correctly?

I was getting ready to test some more but came here to post as I am now stuck in the “The policy is being edited by another user” loop even though no one else on the server.

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