Verify the status of the backend servers. If any of the backend servers are unhealthy then troubleshoot and resolve the issue. For more information refer to CTX108960 – Probable Reasons for the Status of a Virtual Server Being Marked as DOWN on NetScaler. Once all backend server are functioning, you should be able to launch apps without any issues.
Tag: Server
Error on Studio: “A working instance for the Configuration Logging Service could not be found”
1. Restart the Citrix services with the following PowerShell commands and then close and reopen Studio:
- Get-Service Citrix* | Stop-Service -Force
- Get-Service Citrix* | Start-Service
Note: Studio is not going to show the same error message anymore, and it should prompt for a Mandatory upgrade again. Do not proceed with the upgrade yet, and make sure you have a good backup of the database before continuing with the following steps.
2. Re-register the Log and Monitor services connection strings with the following PowerShell commands:
Set-MonitorDBConnection -DataStore Monitor -DBConnection $nullSet-MonitorDBConnection -DBConnection $nullSet-LogDBConnection -DataStore Logging -DBConnection $nullSet-LogDBConnection -DBConnection $null
$cs="Server=$ServerName;Initial Catalog=$SiteDBName;Integrated Security=True"$csLogging= "Server=$ServerName;Initial Catalog=$LogDBName;Integrated Security=True"$csMonitoring = "Server=$ServerName;Initial Catalog=$MonitorDBName;Integrated Security=True"
Set-LogDBConnection -DBConnection $csSet-LogDBConnection -DataStore Logging -DBConnection $csLoggingSet-MonitorDBConnection -DBConnection $csSet-MonitorDBConnection -DataStore Monitor -DBConnection $csMonitoring
3. Proceed with the Mandatory upgrade on Studio by clicking the “Start the automatic Site upgrade” button. If prompted, enter the credentials used by the controllers to connect to the database.
4. Wait for the upgrade to finish, and then Studio should start to work properly.
Related:
Passing variables into Openquery and SQL Injection
I have two DBs (A and B), both MSSQL, on different servers. These DBs are connected with a linked server. I have to be able to insert rows with distinct …
Related:
Untitled
The area/size of the Description field can be changed by modifying thefollowing file:
Windows
ProgramFilesServiceDeskServerwebappsLiveTimeWEB-INFLiveTime.woaContentsResourcesRequestDescriptionPanel.woRequestDescriptionPanel.wod
Linux
/usr/local/ServiceDesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v6.x-v7.2
/srv/tomcat6/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v7.3 and above
/opt/novell/nsd/servicedesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Change the following:
Generic1: WOGenericContainer {
elementName = “div”;
;
}
Changes are in block letters and underlined.
After the above change, restart NSD service as well as Tomcat6 in the server.
Related:
Untitled
The area/size of the Description field can be changed by modifying thefollowing file:
Windows
ProgramFilesServiceDeskServerwebappsLiveTimeWEB-INFLiveTime.woaContentsResourcesRequestDescriptionPanel.woRequestDescriptionPanel.wod
Linux
/usr/local/ServiceDesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v6.x-v7.2
/srv/tomcat6/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v7.3 and above
/opt/novell/nsd/servicedesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Change the following:
Generic1: WOGenericContainer {
elementName = “div”;
;
}
Changes are in block letters and underlined.
After the above change, restart NSD service as well as Tomcat6 in the server.
Related:
Untitled
The area/size of the Description field can be changed by modifying thefollowing file:
Windows
ProgramFilesServiceDeskServerwebappsLiveTimeWEB-INFLiveTime.woaContentsResourcesRequestDescriptionPanel.woRequestDescriptionPanel.wod
Linux
/usr/local/ServiceDesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v6.x-v7.2
/srv/tomcat6/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v7.3 and above
/opt/novell/nsd/servicedesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Change the following:
Generic1: WOGenericContainer {
elementName = “div”;
;
}
Changes are in block letters and underlined.
After the above change, restart NSD service as well as Tomcat6 in the server.
Related:
Untitled
The area/size of the Description field can be changed by modifying thefollowing file:
Windows
ProgramFilesServiceDeskServerwebappsLiveTimeWEB-INFLiveTime.woaContentsResourcesRequestDescriptionPanel.woRequestDescriptionPanel.wod
Linux
/usr/local/ServiceDesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v6.x-v7.2
/srv/tomcat6/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v7.3 and above
/opt/novell/nsd/servicedesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Change the following:
Generic1: WOGenericContainer {
elementName = “div”;
;
}
Changes are in block letters and underlined.
After the above change, restart NSD service as well as Tomcat6 in the server.
Related:
Untitled
The area/size of the Description field can be changed by modifying thefollowing file:
Windows
ProgramFilesServiceDeskServerwebappsLiveTimeWEB-INFLiveTime.woaContentsResourcesRequestDescriptionPanel.woRequestDescriptionPanel.wod
Linux
/usr/local/ServiceDesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v6.x-v7.2
/srv/tomcat6/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v7.3 and above
/opt/novell/nsd/servicedesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Change the following:
Generic1: WOGenericContainer {
elementName = “div”;
;
}
Changes are in block letters and underlined.
After the above change, restart NSD service as well as Tomcat6 in the server.
Related:
Untitled
The area/size of the Description field can be changed by modifying thefollowing file:
Windows
ProgramFilesServiceDeskServerwebappsLiveTimeWEB-INFLiveTime.woaContentsResourcesRequestDescriptionPanel.woRequestDescriptionPanel.wod
Linux
/usr/local/ServiceDesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v6.x-v7.2
/srv/tomcat6/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v7.3 and above
/opt/novell/nsd/servicedesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Change the following:
Generic1: WOGenericContainer {
elementName = “div”;
;
}
Changes are in block letters and underlined.
After the above change, restart NSD service as well as Tomcat6 in the server.
Related:
Untitled
The area/size of the Description field can be changed by modifying thefollowing file:
Windows
ProgramFilesServiceDeskServerwebappsLiveTimeWEB-INFLiveTime.woaContentsResourcesRequestDescriptionPanel.woRequestDescriptionPanel.wod
Linux
/usr/local/ServiceDesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v6.x-v7.2
/srv/tomcat6/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Appliance v7.3 and above
/opt/novell/nsd/servicedesk/Server/webapps/LiveTime/WEB-INF/LiveTime.woa/Contents/Resources/RequestDescriptionPanel.wo/RequestDescriptionPanel.wod
Change the following:
Generic1: WOGenericContainer {
elementName = “div”;
;
}
Changes are in block letters and underlined.
After the above change, restart NSD service as well as Tomcat6 in the server.