ShareFile Virtual Data Room

Article Contents
View-Only Access Watermarking Watermarked Downloads
Document Viewer Printing Question and Answer Data Room Index
Click Trails Advanced Analytics

User-added image

View Only Access

The following file formats are compatible with our document viewer: PDF, Word, Excel and Powerpoint.

When these files formats are uploaded to your account they will go through a rendering process to allow them to be viewed in the document viewer. The viewer allows users to scroll through the pages and view the document without downloading it to their computer. The rendering process takes, on average, one minute per document uploaded to complete. If you have files that are not available for view only after several hours, please contact ShareFile Support.

Password protected files and corrupted files will not render properly.


Set up view only access on a folder

  1. Access the folder
  2. Access the People on this Folder tab.
  3. On this menu, you may add new users to the folder or edit existing permissions. The permissions available on the folder include: View, Download, Download Alerts, Upload, Upload Alerts, Delete and Admin.
  4. Grant users the View permission and save changes.


View a document

Once a user has view only permissions they will now be able to log in, access the folder and click on the file name to view the files. The watermarking feature is enabled on the account by default and will display the email address of the user viewing the document. If the user also has download permissions set on the folder, they will need to click on the small magnifying glass icon in order to view the file, as clicking the name will prompt the document to download. Note: The file has not been rendered for view only until there is a paper icon over the magnifying glass. You will see a outline of an magnifying glass while the file is being processed. When the document viewer opens you will be able to scroll through the document.

Depending on document complexity and size, the time to render (as well as number of pages displayed) may vary. The rendering preview pane will not display more than 500 pages.

This feature requires Flash to be installed and therefore will not be available on mobile devices.


Re-queue a File

If a file did not successfully render for view-only, there will be a orange warning sign over the magnifying glass. If you select this icon, there will be a popup window which will allow you to re-queue the file for document rendering.


Sharing a View Only File

PDF and Word files uploaded to the File Box cannot be rendered, and therefore cannot be viewed by your recipient. In order to share a file as view-only from a VDR account, you must first upload the file to your account to begin the rendering process.


Watermarking

This feature places a watermark on the document so if a user is able to print or tries to distribute the document you can track which user it came from. If the user has download permissions, the watermark will not appear while viewing.

Setting the Watermark:

To set an account-wide default: Access Admin Settings > File Settings. You will find the Document Watermark setting under the Virtual Data Room settings on this page.

Folder-specific settings: Click into the folder and access the more Options drop-down menu beside the folder name, then click Advanced Folder Options. You will find three options under the Document Viewer Watermark section: Use account wide setting, Do not use a watermark for this folder, and Use another watermark (allows for custom text).

Watermark Options:

  • User’s Email
  • User’s First Name
  • User’s Last Name
  • User’s Company
  • User’s IP address
  • Current Date
  • Current Time

You can select the New Line option from the list provided to create a new line of text to be displayed on the watermark. This line of text can include any of the above options as well as a custom message.


Watermarked Downloads

This feature can be enabled for the entire account or within a folder in the Virtual Data Room. Watermarked Downloads allow users with view-only access to download a PDF version of files with a custom watermark included. With this watermarked download feature, users with view-only access will be able to download a PDF version of the files with a custom watermark included.

This feature can be enabled for the account Enable Watermarked Downloads for View-Only at Admin Settings > Advanced Preferences > Virtual Data Room. By default, this feature is set to No, but you can change this by selecting Yes. Once selected, save your changes.

To enable this feature on the folder level, click into the folder and access the more Options drop-down menu beside the folder name, then click Advanced Folder Options. Set the desired option for Watermarked Download for View-only. Here, you can choose to use the Account-Wide Setting, Enable View only Watermarked Downloads and Disable View only Watermarked Downloads. Once you have chosen your preference, save your changes.

More than one file can be downloaded with watermark at one time, as well as whole folders.


Document Viewer Printing

When viewing files in the document viewer we do have the option to allow users to print the file. If you enable this option users would be able to see the Print icon to print out the file without being able to download and save it to their computer. This feature is disabled by default. You can enable the printing of View-Only documents at Admin Settings > Advanced Preferences > Virtual Data Room. The option to Enable Document Viewer Printing will be located under the Virtual Data Room section of the page. You can select the Yes option under this setting to allow users to print documents they have View-Only rights on.

There is also a folder preference so this feature can be enabled on a folder by folder basis. To enable this feature on a specific folder you will click into the folder and on the sidebar there will be a link for Edit Folder Options.Note: If you have watermarking enabled for your account, these documents will also be watermarked for users that do not have download rights.


Question and Answer

The Question and Answer feature provides an outlet for both employees and client users to be able to ask questions relating to information in specific folders. The administrators on the folder can then answer the questions and decide which ones should be public for all users to view. Once this feature is enabled on your account both employees and clients will see a link inside each folder in the sidebar for Folder Q&A.

Ask a Question – When the client clicks on the link, they will be brought to a page where they can view any public questions and ask a question of their own. To ask a question, click on the button for Ask a question. This will open a pop up window with the text box for the user to type in their question and then click Submit. Any questions submitted will be automatically emailed to all administrators on the folder.

Answer a Question – Click on Folder Q&A in the More Options drop-down menu. To answer a question, navigate to the Unanswered tab and then click on the title of the question. Answer the question and decide if the question should be made public to all users.

User-added image

Note: The following character limits apply to text fields:

  • Questions – 1500 Characters
  • Answers – 1500 Character

Data Room Index

You can generate a Data Room Index on a root-folder level. This report will generate a list of all files and folders within this root level folder and include an index. The index feature will assign a number to all files and folders within a root level folder so that administrators can organize and keep track of their files and subfolders.

In order to create a Data Room Index, you must:

  • Have the “VDR Analytics Page” permission
  • Admin permission on the root-level folder


To generate a Data Room Index:

  1. Access the root-level folder (either a root-level Shared Folder or your My Files and Folders location)
  2. Access the More Options drop-down menu beside the folder name link
  3. Click Data Room Index
  4. A popup window will appear with a PDF listing of all files and subfolders within the folder.
User-added image

All files and subfolders will be assigned a number. For example, Subfolder 1 will be assigned a number of [1] and all files within this subfolder will be assigned numbers in this order: [1.1], [1.2] and so on. Files within the folder will then be assigned [2], [3] and so on. This Data Room Index can be saved and printed so that the administrator can keep track of all the information within each root-level folder.


Click Trails

With Click Trails, an account administrator can see all of the steps that an individual has taken within the Virtual Data Room from the time that they login until the time they logout. In order to use Click Trails, you must:

  • Have the “VDR Analytics Page” permission

The Virtual Data Room Click Trails feature can be found at:

  • Admin Settings > Advanced Preferences > Company Account Info > Click Trails

By selecting this option, you will be taken to a page that will list your users, along with a location and session start time. There will also be a link to View Session on the right. Above this View Session link, there is a dropdown you can set to view Click Trails for a specific period of time, including 7 days, 14 days, 30 days or a specific month dating back to when you first opened your account.

User-added image

Once you have clicked the link to View Session for a specific user, you will be taken to another page which will list that individual’s ShareFile session for that period of time from the time that they logged in until the time that they logged out. If you select the individual’s name from the original list, you will be taken to a list for all of their sessions during a specific period of time.


Advanced Analytics

This report allows you to view statistics on any folder in your account. Statistics include a graph of downloads/views per day, most viewed documents (including the number of views), most active users, longest viewed documents (including the length of time) and recent searches. To access this report, navigate to the folder and click VDR Analytics under the More Options drop-down menu beside the folder name.

Clicking on this link will bring up a snapshot of activity on the folder. Using the drop down menu at the top you can select to view analytics for the last: 7 days, 14 days, this month, 30 days, or a specific month dating back to when you first opened your account. Other options include a graph of downloads/views per day, most viewed documents (including the number of views), most active users, longest viewed documents (including the length of time) and recent searches.

Clicking on a specific users name will bring you to the click trails reporting, which tracks every link that the user clicked on while in the ShareFile account along with date and time so you can see how long they viewed a particular folder or files.

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VNX Simulator users problem

Hello everyone.

I’m working with the 8.1.8-37119.ova simulator

I have followed the manual Configuring and Managing CIFS on VNX.pdf and i create a CIFS server standalone with local users

Change the administator password (after changing to server_param server_2 -facility cifs -modify nullSession -value 1)



I add entries in lmhost and host files for CIFS server

Next I type net use \ cslocal / user: administrator, then password. Command successfully

Computer Mangement- Connect to another computer. I can view shares and add users and groups, but I can not add users to groups since it does not find the object. If in the window of Select Users I click on Advanced Options and I choose “users”- then Find, it gives me the error “Multiple connections to a server or shared resource by the same user, using more than one user name are not allowed. connections to the server or shared resource and try again “.

What I’m missing

Thanks in advance

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Network Shares Blocking Using SEPM Firewall Rule

I need a solution

Hi

I am trying to block users to access the shares avaialable on the Server and vice varsa with the help of SEPM Firewall rule. I am able to achieve part of my requirment using the below mentioned firewall rule but users are still able to map a folder on their local machine and then gain access from Server.

border-collapse:collapse;border-style:solid;border-color:#A3A3A3;border-width:
0pt” summary=”” title=”” valign=”top”>

Policy

Remote Server

Local Machine

File and Printer Sharing Ports

TCP:[Local=445,139]

UDP:[Local=137,138]

Able to access the shares on the Local Machine

Local Machine users are now not able to access the shares on Remote Server

Any help here appricaited…..

0

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Learn the Structure – Best Practices at the Root Level

Quick Jump (click one!)

Who will be creating the structure? Who will need access? Personal Folders Advanced Folder Settings Limitations Tips and Full Guide

Who will be creating the structure?

The ability to create root level folders is dictated by the employee permission ‘Create root-level folders.’ This permission is not for Admin users only. Employees with this permission will be able to create root level folders. To allocate this permission to an existing employee, navigate to ‘People’ -> ‘Manage Employees’ -> Select a user’s profile -> Allocate permissions at the bottom of the screen under ‘User Access’.

If a user is granted upload rights on a folder, they will have the ability to create subfolders within that folder.

TIP! If you are using the ShareFile User Management Tool to provision users directly from AD, you can allocate the ‘Create root-level folders’ permission to users at the time of group rule creation.

Who will need access?

Understanding who will be accessing the data in a folder structure is extremely important to the planning process. ShareFile allows for sharing folder access with both internal (employees) and external (clients) users. To share a folder with a user, you will need to be an admin user on the folder, or the creator. Simply navigate to that folder location > Select the ‘People on this Folder’ tab > ‘Add People to Folder’ > Select the user and assign permissions > ‘Add’. Click here for more info on how to Add People to a Folder.

TIP! You can add users to a folder in bulk by utilizing distribution groups.

Personal Folders

Personal Folders are automatically created for each Employee User at the time of provisioning. The user should reserve this location for private use and any folders in this location should not be shared with other users. Any folders that are going to be shared should be created or moved to the ‘Shared Folders’ area. By default, employees have the ability to upload and download files from this folder. They also will be able to create subfolders and add other users to those subfolders with desired permissions. Click here for more info on ShareFile Personal Folders.

TIP! As an Admin, you can always view an employee’s Personal Folder to ensure they are adhering to best practices and internal standards. This can be done by navigating to:

‘People’ -> Manage Employees -> Select Profile -> ‘View folders and activity logs’ -> ‘Access Personal Folder’

Advanced Folder Settings

As a ShareFile Admin, you have the ability to set account-wide folder defaults within the Admin Settings console. These settings will be applied to any net new root-level folders that are created within your account. However, Advanced Folder Settings allows folder Admins to override these defaults to apply custom policies on a per root-level folder basis. Click here for more info on how to Create a Folder & Advanced Folder Options.

TIP! By default, a user given Admin rights at the root-folder level has the ability to adjust the retention policy on that folder (and therefore all subfolders beneath). However, ShareFile offers a setting that can be enabled by Citrix Support that only allows employee users with ‘Modify account-wide settings’ to adjust folder retention policies via Advanced Folder Settings.
Limitations

Although ShareFile does not provide defined parameters regarding folder size, depth, or number of items allowed, the following best practices will ensure optimal performance.

File Path Limit

ShareFile recommends adhering to Microsoft File Path limitations by avoiding path names that exceed 250 characters. Shorten paths by renaming folders and files or moving deep lying folders higher up the tree. This is extremely pertinent if you are planning on deploying the ShareFile Sync for Windows application.

Horizontal not Vertical

As mentioned earlier, it is best practice to keep your folder structure spread wide at either the root level or the second level down. This will prevent a narrow, deep structure from evolving that can cause a poor user experience and strain the ShareFile system. This is linked to the number of calls required when adjusting folder settings, user access, and account wide policies. Furthermore, users will lose productivity if they’re required to click through a deep folder tree to access documents.

Limit items in each folder

ShareFile folders should not contain more than 5,000 items within an individual folder. Exceeding this limit will result in slow folder load times and possible time-outs with the Web Application. It is important to note that ShareFile will utilize ‘pagination’ when the number of items within a folder exceeds 250. This means that users will need to select ‘Show more’ when attempting to view items 251-500 within a given folder, and again to view 501-750, etc…

Tips:


Complete Folder Structure Best Practices Document

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How to Roam Linux User Profile Through Network File System

Configuration overview

The following configurations are required to implement user profile roaming through NFS mechanism:

  • Configuring NFS Server
  1. Install required NFS packages
  2. Enable/start required services
  3. Configure Firewall
  4. Export shared directories
  • Configuring NFS Client
  1. Install required NFS packages
  2. Mount NFS shares on client
  3. Configure IDMAP

Note that a real example based upon RHEL 7.2 distribution is used to elaborate how to set up the configuration for each step in the following sections. As for other supported distributions, such as CentOs, SUSE and Ubuntu, this article also applies to them, however, package name and service name mentioned below may have minor differences, and this article does not cover that.

Configuring NFS Server

  1. Install required NFS packages

Install nfs-utils and libnfsidmap packages on NFS server using the following command:

yum install nfs-utils libnfsidmap
  1. Enable/start required services

Enable rpcbind and nfs-server services, using the following commands:

systemctl enable rpcbindsystemctl enable nfs-server

Activate the following four services using the following commands:

systemctl start rpcbindsystemctl start nfs-serversystemctl start rpc-statdsystemctl start nfs-idmapd

Additional details about the services mentioned above:

  • rpcbind — The rpcbind server converts RPC program numbers into universal addresses.
  • nfs-server — It enables the clients to access NFS shares.
  • rpc-statd — NFS file locking. Implements file lock recovery when an NFS server crashes and reboots.
  • nfs-idmap — It translates user and group ids into names, and translates user and group names into ids.
  1. Set up firewall configuration

We need to configure firewall on NFS server to allow client services to access NFS shares. To do that, run the following commands on the NFS server:

firewall-cmd --permanent --zone public --add-service mountdfirewall-cmd --permanent --zone public --add-service rpc-bindfirewall-cmd --permanent --zone public --add-service nfsfirewall-cmd --reload
  1. Export shared directories

There are two sub steps in this section.

  • Specify shared directory and its attributes in /etc/exports.
  • Export shared directory using command “exportfs -r”

Specify shared directory and its attributes in /etc/exports.

Example:

To share directory /home in NFS server with NFS client “10.150.152.167”, we need to add the following line to /etc/exports

/home 10.150.152.167(rw,sync, no_root_squash)

Note that:

/home — directory name in NFS server

10.150.152.167 — IP address of NFS client

rw,sync, no_root_squash — directory attributes

  1. – read/write permission to the shared folder
  2. – all changes to filesystem are immediately flushed to disk;
  3. : By default, any file request made by user root on the client machine is treated as by user nobody on the server. (Exactly which UID the request is mapped to depends on the UID of user “nobody” on the server, not the client.) If no_root_squash is selected, then root on the client machine will have the same level of access to the files on the system as root on the server.

We can get all options in the man page (man exports)

Export shared directory using command “exportfs -r”

Execute command “exportfs –r” to export the shared directory on the shell of NFS server.

We can also use the command “exportfs –v” to get a list for all shared directories.

More details on exportfs commands:

exportfs -v : Displays a list of shared files and export options on a server

exportfs -a : Exports all directories listed in /etc/exports

exportfs -u : Un-export one or more directories

exportfs -r : Re-export all directories after modifying /etc/exports

Configuring NFS Client

  1. Install required NFS packages

Install the nfs-utils package using the following command.

yum install nfs-utils
  1. Mount NFS shares on the client

There are two different ways to mount the exported directories.

  • Use command “mount” to manually mount the directories.
  • Update /etc/fstab to mount the directories at boot time.

Use the “mount” command to manually mount directories.

Example:

The command to mount remote directory /home in 10.150.138.34 to local /home/GZG6N, command is as follows:

mount -t nfs -o options 10.150.138.34:/home /home/GZG6N

Note that:

10.150.138.34 -IP address of NFS server

/home – Shared directory on NFS server

/home/GZG6N – Local mount point

Update /etc/fstab to mount the directories at boot time.

Examples:

Add a line similar to the following to /etc/fstab.

10.150.138.34:/home /home/GZG6N nfs defaults 0 0

Then execute command “mount –a” to mount all filesystems mentioned in fstab.

  1. Configure IDMAP

Update /etc/samba/smb.conf to make sure that each user has a unique UID across all the Linux VDAs. Add the following lines to [global] section in the smb.conf file:

[Global] idmap config * : backend = tdb idmap config <DomainREALM> : backend = rid idmap config <DomainREALM> : range = 100000-199999 idmap config <DomainREALM> : base_rid = 0 template homedir = /home/<DomainName>/%u

Now that all the configurations have been done, we can normally launch session from Linux VDA called NFS client in this article (its IP address is 10.150.152.167 in the example), however, user directory is actually located in NFS server (its IP address is 10.150.138.34 in the example).

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7021107: Filr inaccessible because CIFS based /vashare is no longer accessible

This document (7021107) is provided subject to the disclaimer at the end of this document.

Environment

Micro Focus Filr 3.3

Situation

When Filr is configured for the /vashare disk to reside on a Windows server, it connects to the shared disk via SMBv1. If SMBv1 has been disabled on the Windows server, Filr cannot access the /vashare disk where Filr stores configuration and other data needed for a clustered Filr deployment. When this happens, the ‘mount -a’ command fails to mount the /vashare disk on the Filr application server(s).
Another possible reason for such failures could be that the Windows server requires NTLM Security Support Provider (ntlmssp) only.
End users may experience the following error when trying to access Filr on the Web (via browser):
HTTP Status 500 – Error creating bean with name ‘sPropsUtil’ defined in ServletContext resource [/WEB-INF/context/applicationContext.xml]: Instantiation of bean failed; nested exception is org.springframework.beans.BeanInstantiationException: Could not instantiate bean class [org.kablink.teaming.util.SPropsUtil]: Constructor threw exception; nested exception is java.lang.IllegalStateException: PropsUtil is a singleton class

The appserver.log from the Filr server will reveal the following errors:

2017-07-06 15:23:21,336 ERROR [localhost-startStop-1] [org.springframework.web.context.ContextLoader] – Context initialization failed
org.springframework.beans.factory.BeanCreationException: Error creating bean with name ‘sessionFactory’ defined in ServletContext resource [/WEB-INF/context/applicationContext.xml]: Invocation of init method failed; nested exception is org.hibernate.cache.CacheException: Unable to initialize MemcachedClient
Caused by: org.hibernate.cache.CacheException: Unable to initialize MemcachedClient
Caused by: java.io.FileNotFoundException: Shared config file ‘/vashare/filr/conf/memcached.properties’ does not exist

Resolution

Possible solutions to this problem are as follows:

  1. Enable SMBv1 on the Windows server.

  2. Add an additional argument in the /etc/fstab entry for the /vashare so it uses sec=ntlmssp. The new line in /etc/fstab will look like:

    //<IP_Address_of_host-server>/<shared folder for filr> /vashare cifs credentials=/etc/opt/novell/base/.smbcredentials,rw,nounix,iocharset=utf8,uid=30,gid=8,sec=ntlmssp,file_mode=0777,dir_mode=0777 0 0

  3. Relocate the /vashare share to an OES server so it is a NFS Share as compared to a CIFS share (consult the Filr Install Guide on how to setup the shared disk). Updating the /etc/fstab entry for /vashare on the Filr appliance(s) will be required so that it is no longer using CIFS for the newly relocated /vashare as NFS share. It is also necessary to reconfigure the Filr appliance(s).

Cause

The Filr 3.2 appliance is built on SUSE 11.4, which includes the 3.0 version of the Linux kernel, which does not support passing a CIFS version to the mount command in order to force it to use CIFS/SMB 2, 2.1, or 3.
Also, by default, it does not use sec=ntlmssp which will be required if hosting server requires NTLM Security Support Provider (ntlmssp) only.

Status

Reported to Engineering

Additional Information

See also: TID 7015602 – The mount -t cifs command fails to mount an AD share if the AD server requires NTLMv2 with “Extended Security”

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

Related:

7022574: Folder options window does not automatically close after transferring ownership of a shared folder

This document (7022574) is provided subject to the disclaimer at the end of this document.

Environment

GroupWise 18

Situation

After having transferred ownership of a shared folder the optionswindow does not automatically close. This is inconsistent assometimes it will close automatically but other times it does not.

Steps to reproduce:

1. Login to WebAccess as User1 and create a new folder

2. Share the folder with User2

3. Accept the shared folder as User2

4. Transfer ownership of shared folder

After the transfer the window should automatically close but doesnot consistently.

Resolution

This has been reported to engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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Retain Original Message in local files is possible?

I need a solution

Dear,

I like to now if its possible to retain the files if there is in the local drive, in the rule created only work with removable store device.

The rule using a EDM profile to mach and this is the configuration of the enpoint 

The version of dlp is 14.6 MP1 – three tier instalation.

Endpoint Destination: Detect when users move data on the endpoint to these places:
Local Drive CD/DVD
Removable Storage Copy to Network Share
Printer/Fax Clipboard
Cloud Storage
Endpoint Applications: Detect when applications access files:
Application File Access
Match On:
  • Envelope
  • Subject
  • Body
  • Attachments 

Using a excel file to test the policy and in the application monitoring from excel is set in read

      Application Monitoring Configuration

Select the channels to monitor:

For 14.5.x and earlier agents, selecting any of Removable Storage, Local Drive, Copy to Network Share, or Application File Access enables monitoring for all of the following channels: Removable Storage, Local Drive, and Copy to Network Share.

Likewise, for 14.5.x and earlier agents, selecting either HTTP or FTP enables monitoring for both HTTP and FTP channels.

  • Destinations

    • Removable Storage
    • Printer/Fax
    • Local Drive

    Clipboard

    • Clipboard
      • Copy
      • Paste

    Web

    FTP
    • HTTP
    •  
  • Application File Access

    • Application File Access
      • Open
      • Read

    Network Shares

    • Copy to Network Share
0

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7022401: Folders shared under My Files no longer allow granting Re-share of File Links

This document (7022401) is provided subject to the disclaimer at the end of this document.

Environment

Micro Focus Filr 3.2

Micro Focus Filr Desktop client

Situation

When a user tries to share a folder from under his/her ‘My Files’ which includes both Home folder as well as Personal Storage folder(s), the share dialog no longer lists “File Link” as an option under “Allow re-share with” section. As a result, the sharee will not be able to re-share the folder using a file link.

Note: This issue only applicable to folders under the user’s ‘My Files’ area. This is not applicable to folder sharing under Net Folders where this option is not provided by design.

Resolution

A fix for this issue is available in the Filr 3.3 Update. With the fix in place, a user will be allowed to grant re-share privileges using File Links to any folder shared from within the ‘My Files’ area using the Filr Web interface.

Please note that the same feature is not yet available in the share dialog in the Filr Desktop clients and has been reported to engineering for inclusion in future Desktop client updates.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented “AS IS” WITHOUT WARRANTY OF ANY KIND.

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stop access to the shared folder on EMC NAS

I need a solution

I have Symantec Protection Engine 7.9 on Windows 2012 R2 and its integrate with EMC NAS but when i enable Protection Engine my users stops access to the shared folder on EMC NAS. Can anyone guide me why its being hang after Protection Engine start

0

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