On iOS, the enrollment fails during the second profile installation – The error is “Profile installation failed: profile failed to install”
On Android, you see “Access to your company network is not available”
Enrolling directly against the Gateway (MAM) works fine.
The server-side logs are showing:
| | INFO | http-nio-10080-exec-8 | com.sparus.nps.ios.agent.V9AgentUtils | Client has not supplied identity. Sending 417.
Android Secure Hub logs are showing:
“Secure Hub”,”ERROR ( 2)”,”AuthManagerMDM:No access to company network msg displayed : StatusCode 500 while MDM authentication“,4854,6780,Secure Hub, , ,0
iOS Secure Hub logs are showing:
<MDM>,ERROR (2),__48-[X1MDMEnrollFlowController createSecureSession]_block_invoke,”request to resulted in httpResponse 417“,Active,com.apple.main-thread,403,Secure Hub,/jenkins/workspace/iOS_X1_Dist_X1_Rel_10.4.0/Me@Work/Me@Work/Controller/X1MDMEnrollFlowController.m,1215
Traces will also show HTTP 417 errors from the XenMobile server.