Symantec Endpoint Protection showing the File Path “Unavailable” — Scheduled Scan

I need a solution

Hi Guys,

I have an issue where File path is being shown as “Unavailable” in risk log and the source of detection is “Scheduled Scan”.

On raising a ticket with Symantec they said that possibly the file is still in RAM. Does Auto-Protect and Scheduled Scan have the ability to scan files in RAM?

Most of the forums that I have seen points to detection source as Download insight however there is no mention about detection using Auto-Protect and Scheduled Scan.

Please share a few instances when File path is shown as “Unavailable” and if it does how do we actually remediate the infection?

Thanks,

Vasudev

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Remove Silverlight & Java Plugins from Altiris Client Management Suite

I need a solution

Today I just installed the latest version of Altiris 8.5 RU2 (8.5.4249) and to my horror I realized that I am required to use Silverlight post installation to manage my Altiris NS console. 

Silverlight went end of life in 2011, and is fully unsupported (aka. usuable) on 10/12/2021 (reference). Java, Flash and other plugins have similairly gone end of life with near term dates for completely ending support within the next year or two.

Please completely remove any dependencies for these browser plugins and move towards a browser agnostic framework such as HTML5 to prevent any major issues with using using this product.

Internet Explorer 11, which is required to use Silverlight, since Edge, Chrome, Firefox ended support for this, is also end of life and will be discontinued 1-20-2020 (reference)… so please get this added to the next release so we no longer are tied to IE !!!

Thank you in advance.

* Note, we use Server 2016, please add that as a server option in the forums =)

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