The purpose of this message is to inform the user that they have crossed the threshold for the number of documents their license provides.
RightSignature 4 accounts provide 100 documents per month per user. A 5 user RightSignature 4 account will have a maximum monthly document quota of 500 documents.
An individual user is not capped at 100 documents; they can send more by clicking the “X” in the top right of the browser window to bypass the message, however as they continue to send more documents the remaining users on the account will no longer have their fair share of 100 documents each.
If you receive this error after verifying that you have sufficient licenses, attempt the same action in an alternate web browser. If the message still displays in the alternate browser, please reach out to support for assistance.