Profile Management: File Type Association (FTA) Fails to Roam on Windows 10 and Windows Server 2016

On Windows 10 and Windows Server 2016, Microsoft introduced a new security mechanism to check settings of default applications in the registry. Occasionally, the Windows Profile Service changes the security settings of the user registry entry. As a result, the settings of default applications are reset to Microsoft recommended defaults.

When testing Windows 10 and Windows Server 2016 without a VDA installed, this issue does not happen. Citrix is working with Microsoft to provide a long term solution. In the meantime, use the following workaround to avoid this issue.

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After upgrade to 7.11 VDA, Black/Blank screen appears on the monitors while connecting to ICA session.

Complete the following procedure:

  1. Check for the current “System Video Memory” allocation located in the Control Panel,Display,Advanced Settings:

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2. Calculate the video memory that is required for monitors using the following formula:

Note: This formula is specific to VDA version 7.11. SumOfAllMons (Width * Height) * 4 / 0.3, where width and height are resolution of the monitor.

For VDA 7.9 and earlier, refer http://support.citrix.com/article/CTX200257

Example: Consider the resolution of monitor 1 is 1920*1200 and monitor 2 is 1366*768.

Then SumOfAllMons will be (1920*1200 + 1366*768).

Note: There is no hard and fast rule that will work for all cases as composited desktops have random overhead in video memory so we have to allocate additional memory for this overhead.

To get a visualization of the video memory required and size up the MaxVideoMemoryBytes for your specific environment, download sysinternals process explorer and observe the GPU Dedicated Memory graph (View > System Information, or Ctrl+I >GPU tab) inside an active Citrix connection:

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3. Open the registry (regedit) and navigate to:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetservicesvbdenum

4. Increase the value of “MaxVideoMemoryBytes” REG_DWORD value to the above calculated memory.



5. Reboot the VDA.

Note: The MaxVideoMemoryBytes key(s) should only be used in conjunction with the “Citrix Systems – WDDM Display Driver”. If the “Citrix Display Only Adapter” is in use then these keys should not be set as memory is allocated dynamically.

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On-screen keyboard in the endpoint pops up when the published desktop is launched

Add the below registry key for disabling the pop-up and reboot the machine –

Location: HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCitrixICA ClientEngineConfigurationAdvancedModulesMobileReceiver.

Name: DisableKeyboardPopup

Type: Reg_Dword

Value: 1

Refer below documentation for more details –

https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/configure.html#printer

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VDA 7.x – Installation error “VDA Monitor Plug-in failed with error code 1603”

During installation VDA wizard will error “Installation of the VDA Monitor Plug-in failed with error code 1603.”

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The software appears to have installed however several vital components are still missing. When trying to remove the software from Control Panel another error is presented: “The port number must be between 0 and 65535.”

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Upon looking into the MSI logs you will see events below:

Product: Citrix Monitor Service VDA Plugin — Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CompileResourceUtilizationMOF, location: C:Program FilesCitrixVirtual Desktop Agent, command: mofcomp.exe “Citrix_ResourceUtilization.mof“”

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VDA 7.x – Installation error “VDA Monitor Plug-in failed with error code 1603”

During installation VDA wizard will error “Installation of the VDA Monitor Plug-in failed with error code 1603.”

User-added image

The software appears to have installed however several vital components are still missing. When trying to remove the software from Control Panel another error is presented: “The port number must be between 0 and 65535.”

User-added image


Upon looking into the MSI logs you will see events below:

Product: Citrix Monitor Service VDA Plugin — Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CompileResourceUtilizationMOF, location: C:Program FilesCitrixVirtual Desktop Agent, command: mofcomp.exe “Citrix_ResourceUtilization.mof“”

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VDA 7.x – Installation error “VDA Monitor Plug-in failed with error code 1603”

During installation VDA wizard will error “Installation of the VDA Monitor Plug-in failed with error code 1603.”

User-added image

The software appears to have installed however several vital components are still missing. When trying to remove the software from Control Panel another error is presented: “The port number must be between 0 and 65535.”

User-added image


Upon looking into the MSI logs you will see events below:

Product: Citrix Monitor Service VDA Plugin — Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CompileResourceUtilizationMOF, location: C:Program FilesCitrixVirtual Desktop Agent, command: mofcomp.exe “Citrix_ResourceUtilization.mof“”

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VDA 7.x – Installation error “VDA Monitor Plug-in failed with error code 1603”

During installation VDA wizard will error “Installation of the VDA Monitor Plug-in failed with error code 1603.”

User-added image

The software appears to have installed however several vital components are still missing. When trying to remove the software from Control Panel another error is presented: “The port number must be between 0 and 65535.”

User-added image


Upon looking into the MSI logs you will see events below:

Product: Citrix Monitor Service VDA Plugin — Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CompileResourceUtilizationMOF, location: C:Program FilesCitrixVirtual Desktop Agent, command: mofcomp.exe “Citrix_ResourceUtilization.mof“”

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VDA 7.x – Installation error “VDA Monitor Plug-in failed with error code 1603”

During installation VDA wizard will error “Installation of the VDA Monitor Plug-in failed with error code 1603.”

User-added image

The software appears to have installed however several vital components are still missing. When trying to remove the software from Control Panel another error is presented: “The port number must be between 0 and 65535.”

User-added image


Upon looking into the MSI logs you will see events below:

Product: Citrix Monitor Service VDA Plugin — Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CompileResourceUtilizationMOF, location: C:Program FilesCitrixVirtual Desktop Agent, command: mofcomp.exe “Citrix_ResourceUtilization.mof“”

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VDA 7.x – Installation error “VDA Monitor Plug-in failed with error code 1603”

During installation VDA wizard will error “Installation of the VDA Monitor Plug-in failed with error code 1603.”

User-added image

The software appears to have installed however several vital components are still missing. When trying to remove the software from Control Panel another error is presented: “The port number must be between 0 and 65535.”

User-added image


Upon looking into the MSI logs you will see events below:

Product: Citrix Monitor Service VDA Plugin — Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CompileResourceUtilizationMOF, location: C:Program FilesCitrixVirtual Desktop Agent, command: mofcomp.exe “Citrix_ResourceUtilization.mof“”

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VDA 7.x – Installation error “VDA Monitor Plug-in failed with error code 1603”

During installation VDA wizard will error “Installation of the VDA Monitor Plug-in failed with error code 1603.”

User-added image

The software appears to have installed however several vital components are still missing. When trying to remove the software from Control Panel another error is presented: “The port number must be between 0 and 65535.”

User-added image


Upon looking into the MSI logs you will see events below:

Product: Citrix Monitor Service VDA Plugin — Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CompileResourceUtilizationMOF, location: C:Program FilesCitrixVirtual Desktop Agent, command: mofcomp.exe “Citrix_ResourceUtilization.mof“”

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