PCIS' Intelligent Monitoring solution proactively monitors the health of your systems, allowing you to address minor issues before they escalate into larger issues that impact your business. It gives you peace of mind knowing your critical systems are being monitored 24x7x365, without any CAPEX costs, or having to dedicate staff time to maintaining a complex monitoring infrastructure.
Our SaaS-based performance solution monitors on-premise, cloud and hybrid data centers on a single platform giving you a unified view of your complex IT environment. It is scalable and affordable to meet your current and future IT needs.
Our PCIS team can quickly set-up and deploy the Intelligent Monitoring system, provide the necessary training to empower your IT staff with the critical know-how about the system and offer additional support as you need it.
We help you save time and money
- Improve your team's productivity
- Save dedicated staffing costs
- Save on CAPEX costs
- Volume discounts as you grow
We grow as you grow
- Add more endpoints and service as your needs change
- Access predictive analytics for capacity planning
You're protected
- Runs on VM, Linux and Windows Servers that's always encrypted
- Multi-Layer firewall security
- All connections protected by TLS
- External vulnerability scans
We've got you covered
- Monitor on-premise, cloud or hybrid data centers
- Pre-configured & customizable monitoring for servers, cloud, VMs, storage, networks, apps and websites
- We help you with set-up, training and technical support
Bullet-proof reliability
- 24x7 365 access to support
- Alerts via SMS and email so warnings are never missed
- Accurate Reporting
Optimize
- Get valuable insights
- Customize your dashboard for quick performance snapshots
- Identify bottlenecks, usage patterns and major issues
- Proactively investigate systems before problems become critical
Pay for what you need
- Choose the number of service hours you need
- Increase or decrease your endpoint coverage to fit your budget
- Choose from monthly subscription or annual discount packages
Expert Advice
- We help you empower your own people
- Personalized support helps shorten learning curve for your staff
- Assistance with troubleshooting and customization
PCIS Intelligent Monitoring Product
Monitoring Service - Expert Guidance and Support
- Alert Set up
- Intelligent dashboard set up
- Rules and user set up
- Endpoint deployment
- Basic training
- Monthly review
- Dashboard maintenance and updates
- Customer support (business hours)
- Account Manager - Monthly review
Monitoring Software - Available and Active 24/7
- Alerts delivered by SMS or Email
- Intelligent monitoring application dashboard
- Endpoint Detection and Monitoring
- Role-based access
- Unlimited Users
- Netscan and Netflow
- 1 year data retention
- Comprehensive endpoint types supported
- 30 day alert history
- Mobile alert & dashboard client
Additional Services - Expert Guidance and Support
- Dashboard Customization
- Data source creation
- Ticket integration
- Intermediate level training support
- Strategic IT consulting
- Risk Assessment
- Data Migration
Supported Technologies
Servers and Devices
Aerohive - Avenue - Avaya - Aruba - Brocade - Barracuda - Citrix - Cisco - Dell - Expand Network - EMC2 - Hewlett Packard - IBM - Juniper - Microsoft - NetApp - Palo Alto - Riverbed - Sophos
Cloud and Virtual Machines
Amazon Cloudwatch - AWS EC2 - AWS ELB - AWS RDS - AWS EBS - AWS S3 - AWS SNS - AWS SQS - Amazon Autoscaling - Amazon Billing - Amazon ElastiCache - Amazon Kinesis - Amazon Route 53 - Citrix - XenServer - Microsoft Azure - Meraki - VMware - V Center
Services and Applications
Apache - Apache Tomcat - Cassandra - Citrix - Connect Wise - HA Proxy - Java - Linux - Light PD - Microsoft SQL Server - Microsoft Exchange - MySQL - MongoDB - Netflow Analyzer - NGINX - PostgreSQL - Puppet Labs - Rabbit MQ - Redis Oracle - Service Now - SNMP - Solaris - Twilio - Varnish Cache - Windows
Network Protocols
CIM - DNS - ESX - HTTP - IPMI - JDBC - JMX - Netflow - TCP - SIP - SNMP - WMI
Website and Users
Availability - DNS - HTTP/HTTPS - PING - SIP - Uptime - User Transactions - User Flows