Category: Citrix

Add or Enable Connectors on Your Account

Once this feature has been activated on your account, an Admin user with the Create and Manage Connectors permission can Add or Enable Connectors in the Admin Settings > Connectors menu.

When you Add or Enable a Connector, you can grant other users access to the Connector. This will allow that user to access the file locations on their own accounts.

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Customers using HIPAA accounts receive a warning when 3rd party data storage services like Office 365 or Google Drive are accessed.

The steps required to create and manage Connectors can vary based on the Connector type. See the links below for instructions.

For example:

• additional configuration steps may be required BEFORE utilizing on-prem Connectors.
• once a Personal Cloud Connector has been enabled for a user, that user must connect to the service in their own Personal Settings before utilizing it.

Add a SharePoint, Network Fileshare, or Documentum Connector

• Click here for complete configuration documentation.
• Administrator users must have the Create and Manage Connectors and Create root-level folders permissions.
• Employee users must have the Create SharePoint Connectors, Create Network Share Connectors and Create root-level folders permissions.
• If using StorageZones for ShareFile Data, please create the zone to be used for the connector before Adding the Connector in the ShareFile web application.
• Connectors must have a unique display name. Users will be blocked from using a connector name that is currently in use elsewhere on the account.

Enable Personal Cloud / Office 365 Connectors

• This feature requires Citrix-Managed StorageZones.
• Click here for detailed instructions on setting up this connector type.

Connector Notes

• ShareFile displays connected SharePoint document libraries and network files shares in supported ShareFile clients under Folders > SharePoint and Folders > File Shares. The credentials used to log on a user to ShareFile are also used to authenticate with SharePoint libraries and network file shares. If a user needs to use different credentials to access a connected library or share, the user must log out of ShareFile and then log on using the alternate credentials.
• Basic Authentication does not support non-ASCII characters. If using localized usernames, ShareFile suggests using NTLM and Negotiate.
• Connectors must have a unique display name. Users will be blocked from using a connector name that is currently in use elsewhere on the account.
• For customer using HIPAA accounts utilizing 3rd party data storage services like Office 365 or Google Drive is accessed, the following warning message displays:
  
  “Your account’s set up for HIPAA compliance. When connecting to third-party systems, Citrix can’t validate or guarantee the configuration of those systems. It’s your responsibility to ensure that you’ve set up your third-party environments to meet your HIPAA compliance needs”
  

Go to https://www.sharefile.com/support/request and open up a support case.

STEP # 1

Click here to download the Bulk Folder Upload template. Please enter the following information in the provided columns:

1. EmailAddress
2. FirstName
3. LastName
4. Company
5. Password – This is no longer an option. Please leave the password column on the spreadsheet, but do not enter any info into any of the client’s fields.
6. FolderName

When filling out the spreadsheet do not change the spreadsheet name or any of the column titles. This will cause an error in the upload. Continue to STEP # 2

STEP # 2

Send the completed spreadsheet to the representative on the case with the following information:

• Which root-level folder the new client folders will be created under
• Who will be the Owner of the new Folders (either you or another Employee)
• Which permissions and settings the client users should have. These include:
  • Add the user to the company Shared Address Book
  • Users can download from their folders
  • Users can upload from their folders
  • Can delete
  • Users are Folder Administrators
  • Users can receive download notifications
  • Users can receive upload notifications

Welcome Email

You will also need to let the representative know if the Welcome Email should be customized and if you want this sent out to all your new users at one time. Alternatively, you may send out the Welcome Email manually through the Manage Users link in your account.

Microsoft’s January 2022 security updates have passed Citrix testing (the updates are listed below). The testing is not all-inclusive; all tests are executed against English only environments and issues may still be found upon implementation. Follow best practices for testing and installing software updates/patches in a development environment before implementing the updates in a production environment.

• XenApp/XenDesktop 7.15 CU8
• Virtual Apps and Desktops 7 1912 CU4
• Virtual Apps and Desktops 7 2112

Note: On some environments, when the Domain Controllers OR PVS Servers are updated with January Security updates, the Citrix PVS Soap server service may not start as outlined on CTX338544.

Where applicable, the above Citrix products were tested with below updates.

Product	KB Article
Windows 11 v21H2 (Original release)	5009566
Windows 10 v2004 (May 2020 Update) / 20H2 (October 2020 Update) / 21H1 (May 2021 Update) / 21H2 (November 2021 Update)	5009543, 5010793 (Out of band)
Windows 10 v1903 (May 2019 Update) / v1909	5009545
Windows Server 2019	5009557, 5010791 (Out of band)
Windows Server 2016	5009546, 5010790 (Out of band)
Windows Server 2022	5009555, 5010796 (Out of band)
Windows Server 2012 R2	5009624, 5009595, 5010794 (Out of band)
Windows 7	5009610, 5009621
Office	5002064, 5002124, 4462205, 5002128, 5002060, 5002115, 5002052, 5002060, 5002115, 5002052, 5002119, 5002116, 5002057
Microsoft .NET	5009546, 5008879, 5008877, 5009719, 5009711, 5009721, 5009713, 5009718, 5008895, 5008875, 5008897, 5008878, 5008876, 5008880, 5008891

Note: Patches for Operating Systems (E.g. Windows Vista, Server 2008, Server 2012, Windows 10 v1507 etc) and products (E.g. Office Web Apps, Online Server, SharePoint, Dynamics 365 etc) that are not listed above were not validated.

Visit the Microsoft Security Response Center (MSRC) page to view Microsoft security updates.

The first step is to check the instances on a working or a lab DDC of the same version. As each version at times adds new DB connection instances. The following is the screen shot from a working 7.11 DDC :

Once done we need to unconfigure the connection strings on non-working DDC :

• Launch Powershell on the controller with “Run as admin” option
• Type “Asnp Citrix*”
• Next run the below command only one at a time:

Set-MonitorDBConnection -DataStore Monitor -DBConnection $null -AdminAddress $Localhost

Set-LogDBConnection -Datastore Logging -DBConnection $null -AdminAddress $Localhost

Set-SfDBConnection -DBConnection $null -AdminAddress $Localhost

Set-EnvTestDBConnection -DBConnection $null -AdminAddress $Localhost

Set-MonitorDBConnection -DBConnection $null -AdminAddress $Localhost

Set-BrokerDBConnection -DBConnection $null -AdminAddress $Localhost

Set-ProvDBConnection -DBConnection $null -AdminAddress $Localhost

Set-HypDBConnection -DBConnection $null -AdminAddress $Localhost

Set-AcctDBConnection -DBConnection $null -AdminAddress $Localhost

Set-ConfigDBConnection -DBConnection $null -AdminAddress $Localhost

Set-AnalyticsDBConnection -DBConnection $null -AdminAddress $Localhost

Set-LogDBConnection -DBConnection $null -AdminAddress $Localhost

Set-AdminDBConnection –Force -DBConnection $null -AdminAddress $Localhost

Set-AppLibDBConnection -DBConnection $null -AdminAddress $Localhost

Set-TrustDBConnection -DBConnection $null -AdminAddress $Localhost

Set-OrchDBConnection -DBConnection $null -AdminAddress $Localhost

Next we need to configure the instances after they are set to null:

$csSite =”Server=<DatabaseServerName without brackets>; Initial Catalog=<DBName without brackets>; Integrated Security=True”

$csMonitoring =”Server=<DatabaseServerName without brackets>; Initial Catalog=<MonitorDBName without brackets>; Integrated Security=True”

$csLogging =”Server=<DatabaseServerName without brackets>; Initial Catalog=<LoggingDBName without brackets>; Integrated Security=True”

Set-AdminDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-LogDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-AnalyticsDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-ConfigDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-AcctDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-HypDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-ProvDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-BrokerDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-MonitorDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-EnvTestDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-SfDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-AppLibDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-TrustDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-OrchDBConnection -DBConnection $csSite -AdminAddress $Localhost

Set-MonitorDBConnection -DataStore Monitor -DBConnection $csMonitoring -AdminAddress $Localhost

Set-LogDBConnection -Datastore Logging -DBConnection $csLogging -AdminAddress $Localhost

Note: Take a full backup of Citrix DB and snapshot of all the DDCs before executing these commands.

At any point when executing these commands, if you see error then please restart the controller. Then proceed from where you left off.

If no errors were seen, you are good to launch the Studio.

Citrix now supports Dragging and then dropping files between a Citrix session and a local endpoint.

You can drag and then drop files, groups of files, directories, groups of directories, or a combination of files and directories to and from the same client on the session. This ability applies to a desktop session or a seamless app. This includes the desktop, Explorer window, and some applications.

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