Avamar VM Image backup fails with the “No response from Avamar Administrator to retain snapshot request” due to no connection between Avamar & vCenter

Article Number:493184

Article Title and Link for Registered Users: Avamar VM Image backup fails with the “No response from Avamar Administrator to retain snapshot request” due to no connection between Avamar & vCenter

Affected Product(s):Avamar Client for VMware 7.1.100-370,Avamar Client for VMware 7.0.103-32,Avamar Client for VMware 7.0.102-47 ,Avamar Client for VMware 7.3.100-233,Avamar Client for VMware 7.2.101-32,Avamar Client for VMware 7.3.0-226,Avamar Client for VMware 7.3.100-226

Article Summary:Avamar VM image level backups jobs fail with the below error messages: avvcbimage Info <40646>: Creating retain SnapshotInfo message to MCS, Avamar-….xxxxxxxxxxxxxxxxxxxx avvcbimage Info <40654>: isExitOK()=0 avvcbimage Info <40647>: Sending retain SnapshotInfo to MCS, Avamar …

Last Updated:December 20, 2016

Please note that this abstractis machine-generated. Registered users should click the above link to view theentire knowledge article from Dell EMCOnline Support, otherwise please contact Dell EMC Customer Service forfurther assistance.

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