IsilonSD Edge 1.0.2 – vcenter extension error “Error in retireving management server address”

IHAC whose IsilonSD Edge vcenter extension isn’t working, throwing the error “Error in retireving management server address”, and yes, before you ask, the error message we receive is spelt incorrectly.

It should look like this if it works:

IsilonSD Edge working example plugin.jpg

However we get this error:

IsilonSD Edge plugin error message.jpg

We see the following error in the vcenter appliance log file /var/log/VMware/vsphere-client/logs/vsphere_client_virgo.log:

IsilonSD Edge log file error.jpg

If the error isn’t visible in the above image, the log entry is “[2017-08-01T00:44:57.368Z] [ERROR] http-bio-9090-exec-1046 com.isilon.vonefs.mvc.ServicesController java.lang.NullPointerException”

Has anyone seen this problem before? Everything else appears to check out, and I cannot recreate this issue in a virtual lab. It appears to be an issue internal to the vcenter appliance itself, however I have been unable to pinpoint exactly what that issue is.

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