The SSO Server could not be found

NetWorker 8.2.2

– VBA is correct configured, no errors during VBA configuration (https://vba:8543/ebr-configure), all checks passed

– when connection to VBA from vCenter the following message appears

“Could not connect to the requested EBR Appliance. The SSO Server could not be found”

there could be several Hostnames assigned to vCenter Host, that may not all resolved by DNS

for example:

//ipconfig

Host Name . . . . . . . . . . . . . . . .: server01vp

Primary Dns Suffix . . . . . . . . .: DAINFRA.ger.DE

Node Type . . . . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . .: int.ger.rz

ger.rz

make sure all all names can be resolved from VBA

if not, add those names to /etc/hosts on VBA

//VBA

#cat /etc/hosts

10.10.10.10 server01vp.DAINFRA.ger.DE server01vp.int.ger.rz server01vp.ger.rz