ICC 4.0 Email connector fails to resolve one of the configured email address

ICC 4.0 Email connector fails to resolve one of the configured email address with below error message –
**AFUM0024E:** An error occurred: The store DN and the mailbox DN could not be derived for user ID ‘xxx@xxx.com’

The mailbox is hosted on MS Exchange server 2010.
Attached are mail connector trace log snippet. .

[One for successful resolution of email address][1].
[Other for error we are facing.][2]

[1]: /answers/storage/temp/17112-mailconnectortrace-resolvedasacegrup.txt
[2]: /answers/storage/temp/17113-mailconnectortrace-resolvefailure.txt

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