ICN 2.0.3 Error – Send Email > As an Attachment

Version: 2.0.3
Build: icn203.800.411

We are receiving the following error when trying to “Send Email > As an Attachment”:

*The document could not be retrieved from the repository:
Your session might have timed out, the repository or web application server might not be running, or there might be a problem with the web client configuration.
Log in and try to send the document by email again. If the problem persists, ask your system administrator to check the repository error logs.
If you configured the web client to convert AFP documents to another format, such as PDF, before sending the documents as attachments, ensure that the conversion is configured correctly.*


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