ITM Service Console not consistent

We have a zOS environment with agents and RTEMS on zOS.
We have an ITM Service Console that is not consistent:
the first time you access it you see the RTEMS service point and nothing more…Then you refresh the browser page and only the service point for another zOS agent is shown.
We have reserved port 1920 in our TCPIP profile member in the following way:

1920 TCP DB2STC SHAREPORT BIND a.b.c.d
1920 TCP NVSTC SHAREPORT BIND e.f.g.h
1920 TCP HTEMS1 SHAREPORT
1920 TCP HTEMS SHAREPORT
1920 TCP IMSSTC SHAREPORT BIND i.j.k.l
1920 TCP OTEMS BIND x.y.z.w
1920 TCP OT1* BIND m.n.o.p

How can we resolve this issue?

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