Data Protection rules, Keyword Lists & wildcards

I need a solution

Curious as to what the official stance is on wildcards in keyword lists in Data Protection rules.  Inside a keyword list, it clearly states “You can use the asterisk “*” as a wildcard character in a list. The asterisk “*” wildcard can represent any number of characters. “, but when attempting to use a keyword list and something like “*”, the rule fails.  Opening up a ticket with Symantec eventually lead to it’s “not recommended” to use wildcards in keyword lists, even though it clearly states I can.  I feel like I’m getting the run around from support on this because no one wants to acknowledge this is some kind of issue/bug.  Anyone else have any experince with this?



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