External emails are received by outside recipient domains as spam

I do not need a solution (just sharing information)

Hi,

I have strange behviour it might be caused by misconfiguration of Symantec Messaging Gateway.

Whenever the users send emails to the outside (external) recipients, the receipients are reporting that all the emails coming from my organization email are treated as spam emails.

What could be the the issue with SMG? what are the configuration needed to be changed to solve the issue?

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