Symantec Management Agent error (AClient not installed)

I need a solution

During the Symantec Management Agent (SMA) installation (pushed out from server), i run into some messages about the AClient that dont look right to me (I could be wrong).

<event date=’01/23/2020 10:20:47.1710000 -05:00′ severity=’4′ hostName=’jima’ source=’Installer’ module=’AeXNSAgentInst.exe’ process=’AeXNSAgentInst.exe’ pid=’13576′ thread=’20108′ tickCount=’58660593′ >
  <![CDATA[+ Running action: StopAClient]]>
</event>

<event date=’01/23/2020 10:20:47.2230000 -05:00′ severity=’4′ hostName=’jima’ source=’AeXUtility’ module=’AeXNSAgentInst.exe’ process=’AeXNSAgentInst.exe’ pid=’13576′ thread=’20108′ tickCount=’58660640′ >
  <![CDATA[StopService(‘aclient’): Service is not installed]]>
</event>

<event date=’01/23/2020 10:20:54.9150000 -05:00′ severity=’4′ hostName=’jima’ source=’Installer’ module=’AeXNSAgentInst.exe’ process=’AeXNSAgentInst.exe’ pid=’13576′ thread=’20108′ tickCount=’58668328′ >
  <![CDATA[+ Running action: StartAClient]]>
</event>

<event date=’01/23/2020 10:20:54.9150000 -05:00′ severity=’4′ hostName=’jima’ source=’AeXUtility’ module=’AeXNSAgentInst.exe’ process=’AeXNSAgentInst.exe’ pid=’13576′ thread=’20108′ tickCount=’58668328′ >
  <![CDATA[StartService(‘aclient’): Service is not installed]]>
</event>

Questions

1. What is the ‘AClient’?

2. Why is the SMA install trying to stop it and later start it?

3. If the AClient is supposed to be stopped and started, why is it not installed?  Why isnt the SMA install installing the AClient BEFORE it attempts to stop/start the AClient?

4. What can i do to resolve? 

Thank You!

0

Related:


Leave a Reply