I need a solution
First time I see this issue. After I pushed several software to a machine I notice that the Icon in the computer was gone, but the agent services was still running. So I did the following steps:I went to C:program Files Atiris Atiris Agent.. and I tried to restart the program by clickin AeXAgentActive.exe. and nothing happenThem I also watched software tool video and restart the Agent from there so After I restar then I click AeXAgentActive.exe and the icon appear, but for a few seconds them it was gone, I did this procedure for several minutes without a luck. I’m running Windows 7 SP1 in the computer. Is there a way to fix this issue without uninstalling the Agent?