Troubles running SEP 14.2 RU2 on OSX prior to Catalina (< 10.15)

I need a solution


So, I have a couple of MACs running SEP, and recentrly I pushed newest update (14.2 RU2) for them.

This version adds support for OSX Catalina (10.15), and, as far as I can see, on Catalina everything is really fine.

But older OSX versions (10.13, 10.14) face a couple of troubles:

1. Random reboots. I don’t know, how it is called in OSX terminology, but I mean black screen with white text “Your computer restarted because of a problem. Press a key or wait a few seconds to continue starting up.”

2. Firewall notifications. At my SEPM server, my firewall policy for MACs have entry “Display a notification on the computer when the client blocks an application” disabled. But, ignoring this, users began to face notifications about different remote connections with buttons “allow” and “deny”. The strangest part is the header of notifications – it says “Norton Security” 🙂 Tested a bit, withdrawing firewall policy via SEPM prevents notifications from spawning.

Maybe anyone else faced these issues? Any ideas?



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