ADM – Failed to allocate requested capacity for MPX/SDX or VPX to create in SDX

If the SA date for 2 pools are different, then ADM recognizes these as separate licenses instead of merging them together as one big license.

Let’s consider an example with 2 pools with different SA dates and same edition:

Pool A – total 40G available – if 30G Allocated to ADC X (10G left)

Pool B – total 60G available – if 50G Allocated to ADC Y (10G left)

Even though a total 20G of capacity left, these are treated as 2 separate license, Citrix ADC will not be able to checkout left over 20G license from Citrix ADM.

In such case, license check-out fails for pooled bandwidth in the MPX/SDX/VPX.

———————-

Tuesday, 22 Sep 20 12:00:07.781 +0200 [Error] [Main] Failure reason: Unknown Error: -2

Tuesday, 22 Sep 20 12:00:07.781 +0200 [Error] [Main] Check-out Platinum bandwidth 20Gbps failed. Continue with 0Gbps

Tuesday, 22 Sep 20 12:00:07.781 +0200 [Error] [Main] Bandwidth check out failure reason: -2

License files in ADM server is generated with 2 different license SA dates.

Sep 22 11:59:53 <local0.info> NSSDX07 nslped: get_inventory(): PEM CNS_PBW10MB_CCS, InUseLic: 3000, AvailLic: 4000

Sep 22 11:59:53 <local0.info> NSSDX07 nslped: get_inventory(): PEM CNS_PBW10MB_CCS, InUseLic: 5000, AvailLic: 6000


Current pool usage as per SDX logs


Pool 1 : Total : 40 GB : Used : 30GB

Pool 2: Total : 60 GB : Used : 50 GB


So ADC will not be able to check-out license of 20 GB unit since remaining licenses are split into 2 pools.

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