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After NetScaler Software Upgrade users get error message “Citrix gateway plug-in for java is not supported” on all Web browsers but IE.

May 25, 2021May 25, 2021 Citrix Citrix

After upgrading NetScaler software to 13.0 7+

This is the error message users will see on web browsers:

Citrix Gateway

Citrix gateway plug-in for java is not supported. For further help or information, contact your help desk or system administrator.

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