Citrix Cloud – CSP getting error while trying to add customer through Cloud Portal.

On reviewing the developer traces, it could be identified what is causing the issue:

“text”: “{“message”:”The request is invalid.”,”modelState”:{“model.StsAccount.CompanyName”:[“The given value ‘XYZ XYZ B.V.’ is not allowed for CompanyName”]}}

In the above scenario, as the error states, the issue is happening because the CSP has entered dots in the company name.