Citrix Studio fails to connect and Citrix Broker Service logs Event ID 1007

Citrix Studio displays following messages when trying to connect the site.

“The Delivery Controller Address has been changed…”

“Reenter Controller Address or enter a new address”

“Controller has not been configured as a member of a site”

Error Details:


Broker Service logs error events as below

Log Name: Application

Source: Citrix Broker Service

Date: <>

Event ID: 1007

Task Category: None

Level: Error



Computer: <>


The Citrix Broker Service encountered a problem with Active Directory. The site Organizational Unit (OU) identifier might be incorrect or communication with the Active Directory Domain Controller might be experiencing problems.

Please run the Set-ADControllerDiscovery PowerShell script to reconfigure the OU identifier in Active Directory.

Error details:

Exception ‘Failed to bind to AD object: <GUID= guid string for OU >’ of type ‘Citrix.Fma.Sdk.ActiveDirectory.ADBindFailureException’.


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