Citrix Workspace app for Chrome / Citrix Receiver for Chrome Blanks out Background Application

This article is intended for Citrix administrators and technical teams only.

Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

Applications running in background app screen blanks out.

Steps to Reproduce:

  1. Open some application. Eg: Browser, text editor.

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  2. Open Citrix Workspace app for Chrome or Citrix Receiver for Chrome and then Launch App/Desktop.

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  3. Background Application goes blank. i.e. either the browser or Citrix receiver for Chrome / Citrix Workspace app for Chrome storefront page.

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Applicable Products

Citrix Workspace app for chrome earlier known as Citrix Receiver for Chrome and older versions of Citrix Receivers for Chrome.

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