CVAD 2203: Termsrv.exe Intermittently Crashes Due To rpm.dll

Termsrv.exe crashes intermittently on CVAD 2112 and CVAD 2203.

Below event ID 7011 is logged in the System event logs.

Log name System

EventSource Service Control Manager

Date and Time 31/10/2017 19:26:01

Event ID 7011

Task Category 0

Level Error

User N/A


Description A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TermService service.

The following service has repeatedly stopped responding to service control requests: Remote Desktop Services

Contact the service vendor or the system administrator about whether to disable this service until the problem is identified.

You may have to restart the computer in safe mode before you can disable the service.

Faulting application name: svchost.exe_TermService, version: 10.0.14393.5006, time stamp: 0x621ef40b

Faulting module name: ntdll.dll, version: 10.0.14393.5006, time stamp: 0x621ef21b

Exception code: 0xc0000374

Fault offset: 0x00000000000f7143

Faulting process id: 0x908

Faulting application start time: 0x01d84659343487ff

Faulting application path: C:WindowsSystem32svchost.exe

Faulting module path: C:WindowsSYSTEM32ntdll.dll

Report Id: d08fd39e-9303-4e56-8c4b-894d831ef88f

Faulting package full name:

Faulting package-relative application ID:


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