NOTICE OF STATUS CHANGE ANNOUNCEMENT FOR THE CITRIX ADC MPX 9700, 10500, 12500, 15500 and MPX/SDX 17500, 19500, 21500 APPLIANCES
Citrix Systems, Inc. announces the future End-of-Sale (EOS) for the Citrix ADC MPX 9700, 10500, 12500, 15500 (non-FIPS) and MPX/SDX 17500, 19500, 21500 appliances. The last date to purchase a new ADC MPX 9700, 10500, 12500, 15500 and MPX/SDX 17500, 19500, 21500 is December 30, 2012. Customers with active service contracts will continue to receive support from Citrix Technical Support until December 30, 2017 adherent to the Citrix ADC EOL Policy and pursuant to the terms and conditions of the support contract.
The tables below explain the Citrix ADC life cycle management milestones as well as important information regarding dates and support options during this period. The dates and milestones provided are in accordance with the policies of the Citrix ADC MPX 9700, 10500, 12500, 15500 and MPX/SDX 17500, 19500, 21500 at the time of the product’s release.
Table 1. End-of-Life Milestones and Dates for the Citrix ADC 9700,10500,12500,15500,17500,19500 and 21500
| Milestone | Definition | Date |
| Notice of Change (NSC) | The NSC date is the date on which Citrix announces the intent to initiate the lifecycle management process for a given hardware/software offering. |
June 30, 2012 |
| End of Sale (EOS) | The date on which the product is no longer available for purchase. | December 30, 2012* |
| End of Life date (EOL) | The EOL milestone signals the point at which support is no longer available for the specified hardware platform. At this time, product information will be limited to the historical material available on MyCitrix.com or other online resources and is subject to removal at a future date. | December 30, 2017* |
*Note: 9700 model for Korea region will go EOS March 30, 2013 and EOL March 30, 2018. 9700/10500/12500/15500 10GE models will go EOS March 30, 2013 and EOL March 30, 2018.
Products Affected
The product numbers affected by this announcement and their replacements are listed in Table 2 (below). The hardware models listed in the Product Replacement / Alternatives column represent the migration path for this discontinued hardware models. MPX 9700, 10500, 12500, 15500 FIPS models and Standalone Application Firewall MPX 10500, MPX 12500 are not included in this announcement.
Table 2. Product part numbers affected by this announcement:
| End-of-Sale Product Part # | Hardware Models Affected |
Product Replacement / Alternatives |
| Citrix ADC MPX 9700 Citrix ADC MPX 10500 Citrix ADC MPX12500 Citrix ADC MPX 15500 Citrix ADC MPX/SDX 17500 Citrix ADC MPX/SDX 19500 Citrix ADC MPX/SDX 21500 |
MPX 9700 MPX 10500 MPX 12500 MPX 15500 MPX/SDX 17500 MPX/SDX 19500 MPX/SDX 21500 |
Citrix ADC MPX 11500 Citrix ADC MPX 13500 Citrix ADC MPX 14500 Citrix ADC MPX 16500 Citrix ADC MPX 18500 Citrix ADC MPX 20500 Citrix ADC MPX/SDX 17550 Citrix ADC MPX/SDX 19550 Citrix ADC MPX/SDX 20550 Citrix ADC MPX/SDX 21550 |
Customer Actions
It is recommended that customers who have purchased the Citrix ADC MPX 9700, 10500, 12500, 15500 and MPX/SDX 17500, 19500, 21500 appliances migrate to latest ADC MPX/SDX platforms (11500,13500,14500,16500,18500,20500,17550,19550,20550,21550) to obtain similar functionality and to take advantage of future enhancements available in this hardware. This will ensure best service coverage over the life of the product. For a list of Customer Service contacts in your region visit http://www.citrix.com/support.html.
For further information on the Citrix ADC product line please contact your local Citrix sales representative or authorized Citrix business partner.
For More Information
For more information about the Citrix ADC series of application delivery systems, visit http://www.citrix.com/adc or contact your local Citrix sales representative or authorized Citrix business partner.