Error Code 42B when using Citrix Gateway Native OTP authentication in Citrix Workspace app for Android upgrade

This article is intended for Citrix administrators and technical teams only.

Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

The following error message appears even after upgrading to the latest version of Citrix Workspace app.

The latest version ( contains the fix for Citrix Gateway Native OTP authentication failure. After upgrading to this version, the user till gets the following error:

“Citrix Workspace could not verify the specified server or email address Error Code 42B”


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