Installation of Receiver fails with the following error,
“There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor”
“There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor”
Running Microsoft Fixit throws the following error,
“C:WindowsSystem32Rundll32.exe is missing”
\No Trolley Express log is generated under C:UsersusernameAppDataLocalTemp
In Event Viewer we see the following error from MsiInstaller,
Event 11721, MsiInstaller
Product Online Plug-in — Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: CtxCliLkdnInstallPerMachine.UID, location: C:Program FilesICA Client, command: rundll32.exe”C:Program FilesCitrixICA Clienticaconfs.dll”, ApplyConfigurationA import –replace -f -all “C:Program FilesCitrixICA ClientConfiguration” –RunAsAdmin.