Error: Unable to Create Authentication Service for Receiver StoreFront

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information

During the initial setup of Receiver StoreFront server on either deployment option, Single or Multi-server, administrators are unable to create the Authentication Service in the console.

Authentication Service

This is reported under Event Viewer > Application and Services logs > Citrix Delivery Services:

Log Name: Citrix Delivery ServicesSource: Citrix Delivery Services AdminDate: <Date>Event ID: 0Task Category: NoneLevel: ErrorKeywords: ClassicUser: N/AComputer: ftlvstorefronta.amc.ctxDescription:An error occured during creating an Authentication Service.Citrix.DeliveryServices.Admin.PowerShell.Exceptions.PowerShellExecutionException: An error occured running the command: 'Install-DSAuthenticationService' ---> System.Management.Automation.ActionPreferenceStopException: Command execution stopped because the preference variable "ErrorActionPreference" or common parameter is set to Stop: Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION)) at System.Management.Automation.Internal.PipelineProcessor.SynchronousExecuteEnumerate(Object input, Hashtable errorResults, Boolean enumerate) at System.Management.Automation.PipelineNode.Execute(Array input, Pipe outputPipe, ArrayList& resultList, ExecutionContext context) at System.Management.Automation.ParseTreeNode.Execute(Array input, Pipe outputPipe, ExecutionContext context) at System.Management.Automation.AssignmentStatementNode.Execute(Array input, Pipe outputPipe, ExecutionContext context) at System.Management.Automation.StatementListNode.ExecuteStatement(ParseTreeNode statement, Array input, Pipe outputPipe, ArrayList& resultList, ExecutionContext context) --- End of inner exception stack trace --- at Citrix.DeliveryServices.Admin.Utils.PowerShell.PowerShellCommandRunner.RunCommand(IPowerShellCommand command) at Citrix.DeliveryServices.Admin.Authentication.PowerShell.AuthenticationBL.CreateSite(CreateAuthenticationSiteInfo createAuthenticationSiteInfo) at Citrix.DeliveryServices.Admin.Authentication.CreateService.Model.CreatingAuthServiceViewModel.CreateSite() 

Further, the following error will be reported under CreateInstance CredentialWallet_xxxxxx.log located at C:Program FilesCitrixReceiver StorefrontAdminlogs folder which links the issue to Windows Firewall:

CredentialWalletFeatureInstance:Deploy failed due to exception:System.Runtime.InteropServices.COMException (0x80020009): Exception occurred. (Exception from HRESULT: 0x80020009 (DISP_E_EXCEPTION)) at System.Runtime.InteropServices.Marshal.ThrowExceptionForHRInternal(Int32 errorCode, IntPtr errorInfo) at System.Runtime.InteropServices.CustomMarshalers.EnumerableViewOfDispatch.GetEnumerator() at System.Collections.IEnumerable.GetEnumerator() at System.Linq.Enumerable.<CastIterator>d__aa`1.MoveNext() at System.Linq.Enumerable.Any[TSource](IEnumerable`1 source, Func`2 predicate)  at Citrix.DeliveryServices.Framework.Deployment.Steps.AddWindowsFirewallRuleStep.CheckPrerequisites() at Citrix.DeliveryServices.Framework.Deployment.FeatureDeployment.Execute() at Citrix.DeliveryServices.CredentialWallet.FeatureInstance.CredentialWalletFeatureInstance.Deploy(IFeatureInstance parent, InstanceProperties data)

This issue is currently reported on Citrix Receiver StoreFront version 1.0.0.52.

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