How to archive license files on My Account

Archiving does not remove licenses from an account, it simply removes them from view. If a customer cannot find a specific legacy license, check the Archived Licenses tab to see if the license appears.

  1. Log in to My Account.
  2. Under Licensing, click View Licenses.

To archive licenses

  1. Click the archive folder, as shown.
    • CTX211343_1.png
  2. Select the licenses to archive, as shown.
  3. Click Continue, highlighted in yellow.
    • CTX211343_2.png
  4. Navigate back to View Licenses and select the Archived Licenses tab to view archived licenses.
    • CTX211343_3.png


  • No Related Posts

Leave a Reply