How to Customize Keyboard Shortcuts for Menu Items of Citrix Workspace App for Mac

This article describes how to customize keyboard shortcuts for menu items of the Receiver for Mac.

Background

Citrix Receiver for Macintosh requires substitution of special keys for certain commands from a Macintosh keyboard to be used properly within a remote Windows session. Refer to Citrix eDocs – Improving the user experience in Workspace app for Mac for more information.

New versions of Macintosh keyboards might not contain certain keys that are used by default for substitution. For example, sending the INSERT key to a session requires the HELP key on the keyboard, which no longer exists on newer keyboards such as MacBook Air laptops.

The function key and other special keys can be used within a session using the Keyboard menu of the Receiver. This can become a cumbersome task if certain keys are used very frequently during daily tasks. Another option is to use the System Preferences of Mac OS X to create your own shortcut keys for specific functions available in the application menu of Receiver.

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