How to Remove Files Remaining on System after Uninstalling Receiver for Mac

After uninstalling the Receiver and rebooting the system, ensure that the files or folders listed in this section have been removed from your system. If they still exist, remove them manually.

  1. /Applications-

    Citrix Receiver.app

  2. /Library

    – /Internet plug-ins/CitrixICAClientPlugIn.plugin

    – /LaunchAgents/com.citrix.AuthManager_Mac.plist

    – /LaunchAgents/com.citrix.ServiceRecords.plist

  3. /Users/Shared

    – /Citrix/Receiver Integration (entire folder)

  4. ~/Library

    – /Internet plug-ins/CitrixICAClientPlugIn.plugin

    – /Application Support/Citrix Receiver

    – CitrixID

    – Config

    – Module

    – /Preferences/com.citrix.receiver.nomas.plist

    – /Preferences/com.citrix.receiver.nomas.plist.lockfile

    – /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist (added in 11.6)

    – /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist.lockfile (added in 11.6)

  5. ~/Applications

    – Under this folder, you can delete any applications you previously added via the Receiver UI.

  6. /private/var/db/receipts

    – com.citrix.ICAClient.bom

    – com.citrix.ICAClient.plist

Important Notes

  • A tilde (~) placed at the beginning of a folder path refers to that folder’s location within the user profile. For example, ~/Library/Preferences/ refers to the Preferences folder within the user’s Library folder (e.g. /Users/<username>/Library/Preferences/). A path without a tilde refers to the system-wide version of that folder at the root of the system (e.g. /Library/Preferences/).

  • Note that certain folder mentioned in the list can be hidden directories on the system.

  • It is important to remember that certain items mentioned in this article might not exist on your system depending on the Receiver version(s) you previously installed.

Follow Me Data Notes

In version 11.6, the Follow Me Data feature is integrated into the Citrix Receiver for Mac. The files and folders that are compatible with this feature are listed.

You can remove the files that were not properly cleaned up by the uninstaller. You can also keep the user data that was previously synchronized on your system by Follow Me Data.

  1. The following locations should be cleaned up after running the uninstaller utility:

    – ~/Applications/Citrix/FollowMeData (this is a hidden folder that contains the application binary)

    – ~/Library/Application Support/ShareFile (contains user specific configurations)

    – /Library/PreferencePanes/FMDSysPrefPane.prefPane

  2. Installation information files that are okay to remove after uninstall:

    – /private/var/db/receipts/com.citrix.ShareFile.installer.plist

    – /private/var/db/receipts/com.citrix.ShareFile.installer.bom

File not cleaned up during uninstall that you may or may not want to delete depending on your needs:

– ~/ShareFile (contains the user data synchronized by Follow Me Data)

– /private/var/db/receipts

– com.citrix.ShareFile.installer.plist

– com.citrix.ShareFile.installer.bom


If you are Unable to find the Citrix WorkSpace App running on your MAC and if you want to forcefully quit

Press Cmd + Alt + Escape to see the Force Quit Applications menu.

This will show running apps, and lets you force-quit them if necessary – just highlight the Citrix WorkSpace App and click Force Quit.

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