iOS 8 and Citrix Receiver 5.9 Limited Operation

This article is intended for Citrix administrators and technical teams only.

Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.

Apple released iOS 8 on September 17th and iOS 8 smartphones on September 19th. Changes in iOS 8 requires changes in Citrix Receiver for proper operation. Since the release of Receiver for iOS update 5.9.1 and later full support for iOS 8 has been included. Customers are advised to install this update before updating to iOS 8. The latest upgrade can be found at https://itunes.apple.com/us/app/citrix-receiver/id363501921?mt=8.

How will existing users of Receiver, XenApp and XenDesktop be impacted if they do not upgrade to 5.9.1 or later?

  • Users with Receiver for iOS 5.9 running iOS 6 or 7 who update to iOS 8 will lose the ability to add new apps to Receiver when using either StoreFront or Web Interface.

  • Users will be able to use applications that they have already been using.

  • Users will also be able to manually open ICA files in Receiver from within Safari.

Additional Resources

Japanese information can be found in CTX141415.

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