Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
If a computer has .NET Framework version 4 installed and there are no older versions of the .NET Framework, .NET Framework initialization error messages are displayed in the following scenarios:
Scenario 1: When you start Citrix Receiver earlier than version 3.0 from the Start menu, the following error message is displayed:
"ControlPanel.exe - .NET Framework Initialization ErrorUnable to find a version of the runtime to run this application."
Note: Citrix Receiver earlier than version 3.0 does not start automatically during installation.
Scenario 2: Citrix Receiver Updater 3.0 for Windows is installed without errors. The first time you select the Preferences option, the Citrix Receiver – Preference dialog box is not displayed. The .NET initialization error message is displayed. This message is not displayed during subsequent attempts.
Note: Occasionally, the Updater.exe – .NET Framework Initialization Error message is displayed.
Scenario 3: When you start the Citrix Receiver Settings applet from the Windows Control panel, the .NET Framework initialization error message is displayed.
Occasionally, application error messages are displayed in addition to the .NET Framework initialization error messages.