Workaround: Below are the available workarounds.
Option-1:
Upgrade NetScaler using CLI (reference article – https://support.citrix.com/article/CTX337105/how-to-upgrade-adc-netscaler-from-cli)
Can use WinSCP or other known utility to upload 13.1-42.47 or later firmware to NetScaler using SFTP. Alternatively SCP command can be used to upload the firmware to the NetScaler
Option-2:
Upgrade NetScaler using GUI after increasing cache limit
- Login to CLI
- move to shell
- cd /usr/local/lib
- vi php.ini and change upload_max_filesize to 1485760000
- Save(wq!)
- Move to cd /etc
- Open vi httpd.conf and search LimitRequestBody, uncomment this param
- Change the size to 1500000000 and save(:wq!)
- Restart apachectl using command “apachectl restart”