Contact your IT department to remove the “outlook.exe” value in registry key “HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMainFeatureControlFEATURE_BROWSER_EMULATION”
Please note – removing this value in the Registry will cause the Browser Out of Date error when logging in to the Outlook Plug-in – See more information here – https://support.citrix.com/article/CTX232021
If you would like additional assistance,contact ShareFile Customer Support.