From XenMobile 10 the App Controller synchronization design has changed.
In previous versions, the App Controller used to synchronize users fetched from the Active Directory to ShareFile Cloud. This sometimes caused issue, that if a particular Role is not defined then all the users get synchronized and the ShareFile license gets exhausted.
From XenMobile 10 the synchronization is on demand. The synchronization will not occur unless the user opens the ShareFile app on the mobile. Once the user opens the ShareFile app then a synchronization will be triggered from the XenMobile server to the ShareFile cloud and the user will be synchronized.