This article is intended for Citrix administrators and technical teams only.
Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information.
When using Receiver version 4.0 and a custom ICA file with a value set for an Application name for the tag “HTTPBrowserAddress=”, it might not be possible to connect to the least loaded server.
Steps to reproduce the issue:
- Install Receiver for Windows 4.0.
Try to launch a published application via Citrix Quick Launch tool.
Ensure “Launch on this server” check box is cleared.
Expected behavior: The application can be launched successfully.
Actual behavior: Cannot launch the application. The following message is displayed:
“Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. There is no Citrix XenApp server configured on the specified address.”