“Resend Welcome Emails” limitation in ShareFile when using Full-Width characters.


This is a known limitation with Full-Width characters [Japanese/Chinese/Korean].

Admins will not be able to ‘Resend Welcome emails’ from ShareFile if they exceed 250 Full-Width characters.

This is a product limitation and not an issue, we support 1000 characters [half width], however, since Full-width characters the limitation gets reduced to 250 characters.


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