RightSignature KBA – Knowledge-Based Authentication (KBA)

How is KBA enabled on a document?

How is a KBA-enabled document signed?

Can the signer get locked out of the document?

Audit Log

How is KBA enabled on a document?

Enabling the KBA setting is done on a per document basis. To do so, set up a document as normal and on the last section before clicking Send Document, you can check the KBA Off option. Then check Enable and this will make it say KBA On. The Passcode option cannot be used in conjunction with KBA.

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The Document Sender needs to enter the recipient’s Legal Name when sending the document and the signer must have a Social Security Number.

Update:

Starting May 30th, 2022, KBA can be enabled for documents sent via the public API endpoints reusable_template/send_document and sending_requests.

API documentation: https://api.rightsignature.com/documentation/getting_started


How is a KBA-enabled document signed?

The recipient will receive an email as normal. Once they click on the link, they will be brought to Identity Verification Step 1 of 2.

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BlockScore will verify the information and generate some identity verification questions.

Once all areas are filled in, the recipient will click Submit. Note the Country field is limited to 2 characters.

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The Identity Verification Advisory reads:

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Can the signer get locked out of the document?

Yes, after 3 unsuccessful attempts to verify their identity, the recipient will be locked out. They receive the following message:

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The Document Sender will have an option to unlock the document, however this may not meet the IRS guidelines.

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The sender receives this warning:

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Audit Log

Once the signer successfully verifies their identity and signs the document, the authentication will be listed in the document’s History.

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It will be noted on the audit log of the Signature Certificate as well.

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