Screen Issues Connecting to 4K Resolution Monitors

  • Calculate the video memory that is required for all monitors using the following formula:

    Sum of total monitors (Width * Height * 8) where width and height are resolution of the monitor.

    To get a visualization of the video memory required and size up the MaxVideoMemoryBytes for your specific environment, download sysinternals process explorer and observe the GPU Dedicated Memory graph (View > System Information, or Ctrl+I > GPU tab) inside an active Citrix connection:

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    User-added image

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