Shadow Options are Unavailable in the ICA Listener or Management Server Consoles

  • Check for the existence of the following registry value:

    HKEY_LOCAL_MACHINESoftwarePoliciesMicrosoftWindows NTTerminal ServicesShadow

    If the value exists, delete it and restart the server, so the option must be available. If the value returns after restart, it indicates that there is a Group Policy attached.

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